Patient Care Coordinator

3 weeks ago


South Pasadena, United States NeuroSport Physical Therapy Full time

We are looking for a Patient Care Coordinator to manage our front desk and be part of the NeuroSport team. As a Patient Care Coordinator, you will be the first point of contact for our clinic. You will welcome patients, answer the phones, schedule appointments, and collect payments. To be successful, you should have excellent communication and interpersonal skills as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and organizational skills are essential for this position. Strong computer skills are also essential for this position.

**Responsibilities**
- Greet and welcome patients as soon as they arrive at the office
- Check messages and answer incoming phone calls
- Assist with scheduling patients
- Collect payments
- Perform other clerical receptionist duties such as filing, scanning, and faxing
- Assist with cleaning/laundry

**Skills**
- Proficiency in Microsoft Office Suite, Google Drive
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
- High school degree

**Job Type**: Part-time

Pay: $18.00 - $26.00 per hour

Expected hours: 15 - 40 per week

**Benefits**:

- 401(k)
- Flexible schedule
- Free parking
- Health insurance
- On-site gym
- On-the-job training
- Opportunities for advancement
- Paid sick time
- Professional development assistance

Healthcare setting:

- Outpatient
- Private practice

Medical specialties:

- Physical & Rehabilitation Medicine

Schedule:

- Day shift
- Monday to Friday
- No weekends

Application Question(s):

- Why would you like to be a patient care coordinator at NeuroSport (please be specific)?

**Experience**:

- Customer Service: 1 year (preferred)

Ability to Commute:

- South Pasadena, CA 91030 (required)

Ability to Relocate:

- South Pasadena, CA 91030: Relocate before starting work (required)

Work Location: In person



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