Beverage Manager

2 weeks ago

East Hazel Crest, United States Wind Creek Chicago Southland Full time

**Description**

**Job Overview**:
The primary responsibility of the Beverage Manager is to ensure a seamless and exceptional beverage service experience for guests. This position will oversee the operations of bars and service stations and play a crucial role in fostering a culture of excellence and guest satisfaction among their team members. From hiring and training to managing day-to-day operations and addressing guest concerns, the Beverage Manager is key in maintaining high standards and exceeding guest expectations. Reporting to the Director of Hospitality, this position holds a significant responsibility in upholding the reputation of Wind Creek Chicago Southland as a premier destination for quality beverage experiences.

**Purpose**:
Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

**Value System**:
Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.

**Duties And Responsibilities**:

- Identifies and defines operational needs within the casino’s beverage areas (and other outlets or areas, if assigned) and brings beneficial changes to the operation that benefits both the guest and team experience.
- Abides by all City, State, Federal, and IGB requirements pertaining to serving alcohol
- Develops and implements customer service and steps of service training programs to ensure outstanding service to all guests at all times
- Directs the development and administration of controls for all phases of assigned outlets in an economical and profitable manner while maintaining established standards
- Develops staffing schedules that assure the highest service levels with maximum productivity
- Develops and monitors status of budgets and cost control
- Development of cocktail programs for the casino floor and banquets and the selection of all product mix
- Responsible for profit/loss of assigned operations
- Interview, select, train, and develop team members through coaching and mentoring in accordance with the Expectation Guide. Foster an environment of open communication and address team members' concerns in a timely and fair manner. Conducts periodic team member performance appraisals in accordance with Company Policy.
- Continually seeks innovative methods and programs to promote the beverage operation and the property as a whole
- Interacts with guest to obtain feedback on product quality and service levels
- Obtains and retains all pertinent information regarding daily promotions, beverage specials, property promotions, station assignments and scheduled entertainment and assures that all staff are informed of said information
- Assumes special projects, duties and responsibilities as needed per the direction of the Director of Hospitality
- Other duties and responsibilities as assigned

**Job Requirements**:_(please ensure you meet the listed requirements prior to applying_**)**
- High School diploma or GED- **required**:

- Bachelor’s Degree in Business or Related Field AND two (2) years Supervisory experience in a high volume, multiple shift, beverage outlet
- **required**
- OR Four (4) years’ experience in a management position in a high volume, multiple shift, beverage outlet
- **required**:

- OR Three (3) years’ experience in a F&B Supervisory position with Wind Creek Hospitality
- **required**
- Problem solving and decision-making ability
- Extensive knowledge of beverage products and service techniques
- After hire, successful obtainment of BASSET or ServeSafe certification is required to retain position
- Ability to maneuver in all areas of assigned outlets, including all beverage bars and service areas
- Ability to lift and carry up to forty (40) pounds
- Ability to respond calmly and make rational decisions when handling guest and team member conflicts
- Willingness to travel and participate in training when directed
- Proven ability to develop a budget
- Proven ability to understand financial data and manage to a budget
- Excellent verbal and written communication skills
- Ability to work with a computer-based time and attendance system and the InfoGenesis Point of Sale system-preferred
- Must successfully pass job interview, including a guest service audition
- Must be able to work independently and as part of a team
- Must be able to work and deal effectively in a diverse, ever-changing and fast-paced environment
- Willing to work a variety of hours and days of week to ensure your presence and support is felt by the team
- Must have an Occupational Gaming License (or the ability to obtain and maintain a license) pursuant to the Illinois Gaming Act and remain in good standing with the Illi

  • Beverage Manager

    1 month ago

    Hazel Crest, Illinois, United States Wind Creek Chicago Southland Full time

    DescriptionJob OverviewThe primary responsibility of the Beverage Manager is to ensure a seamless and exceptional beverage service experience for guests. This position will oversee the operations of bars and service stations and play a crucial role in fostering a culture of excellence and guest satisfaction among their team members. From hiring and training...

  • Beverage Manager

    1 week ago

    Hazel Crest, Illinois, United States Wind Creek Chicago Southland Full time

    DescriptionJob Overview:The primary responsibility of the Beverage Manager is to ensure a seamless and exceptional beverage service experience for guests. This position will oversee the operations of bars and service stations and play a crucial role in fostering a culture of excellence and guest satisfaction among their team members. From hiring and training...

  • Beverage Manager

    4 weeks ago

    Hazel Crest, Illinois, United States Wind Creek Chicago Southland Full time

    DescriptionJob OverviewThe primary responsibility of the Beverage Manager is to ensure a seamless and exceptional beverage service experience for guests. This position will oversee the operations of bars and service stations and play a crucial role in fostering a culture of excellence and guest satisfaction among their team members. From hiring and training...

  • Beverage Manager

    2 weeks ago

    East Hampton, United States EHP Hospitality Group Full time

    Overview: We are seeking a highly motivated and experienced Food and Beverage Manager to join our team. As the Food and Beverage Manager, you will be responsible for overseeing all aspects of our food and beverage operations, ensuring exceptional customer service, and maintaining high standards of quality and cleanliness. **Duties**: - Manage and supervise...

  • Banquets Manager

    2 weeks ago

    Hazel Crest, United States Wind Creek Chicago Full time

    **Description** **Job Overview**: The Banquet Manager is responsible for effective use of all assigned personnel to achieve maximum operating results, revenue enhancements and tracking, and cost of goods control. The Banquet Manager ensures that guest service needs are identified and develops resources to ensure proper guest service. The Banquet Manager...

  • Beverage Manager

    7 days ago

    East Hampton, United States Honest Man Hospitality Full time

    **This is a rare and exciting opportunity to join the team at Nick and Toni's, one of the most regarded and respected restaurants in the Hamptons!** **WE ARE A YEAR ROUND EMPLOYER AND DO NOT OFFER EMPLOYEE HOUSING AT THIS TIME** Opened in 1988, our flagship restaurant in East Hampton remains a charming and dependable table for a delicious and seasonally...

  • Hotel Sales

    2 weeks ago

    Hazel Crest, United States Wind Creek Chicago Full time

    **Description** **Job Overview**: The primary responsibility of the Hotel Sales & Catering Manager is to cultivate top accounts through engaging relationships via multiple contacts, travel, presentations, and prospecting to secure group business with function space and food & beverage events to increase casino revenues and maximize average daily room...

  • Slot Performance Supervisor

    4 weeks ago

    East Hazel Crest, United States Wind Creek Chicago Southland Full time

    **Description** **Job Overview**: The Slot Performance Supervisor must be knowledgeable in all aspects of machine operations and is responsible for the maintenance and repairing of the machines. The Slot Performance Supervisor is responsible for providing supervision, training, technical direction and guidance to co-workers in installing, servicing,...

  • Food & Beverage Manager - Graduate East Lansing

    1 month ago

    East Lansing, United States Schulte Companies Full time

    Description Graduate Hotels® is seeking a Food Beverage Manager to join Graduate East Lansing and its brilliant team of hospitality enthusiasts. Graduate Hotels creates authentic, spirited spaces that connect travelers, students and locals alike. Through thoughtfully curated design, creative F B and community-focused events, we create hotels worthy of their...

  • Buyer

    2 weeks ago

    Hazel Crest, United States Wind Creek Chicago Full time

    **Description** **Job Overview** The Buyer will be responsible for ensuring that Wind Creek Hospitality obtains the highest quality products at competitive market prices. This position works closely with the purchasing manager and purchasing director on companywide procurement initiatives and competitive sourcing agreements. He/she also works closely with...

  • R3 Mock Interviews

    1 month ago

    Hazel Crest, United States Illinois Equity Staffing LLC Full time

    Job DescriptionJob DescriptionAbout the CompanyGTI (you must research this brand for your mock interview) is a licensed infuser committed to becoming the largest cannabis contract manufacturer in Illinois. We create infused-cannabis products and focus on being a value-add contributor to cannabis brands in the Illinois market. We have high-capacity edibles...

  • R3 Mock Interviews

    4 weeks ago

    Hazel Crest, United States Illinois Equity Staffing LLC Full time

    Job DescriptionJob DescriptionAbout the CompanyGTI (you must research this brand for your mock interview) is a licensed infuser committed to becoming the largest cannabis contract manufacturer in Illinois. We create infused-cannabis products and focus on being a value-add contributor to cannabis brands in the Illinois market. We have high-capacity edibles...

  • Slot Performance Supervisor

    4 weeks ago

    Hazel Crest, United States Wind Creek Chicago Full time

    **Description** **Job Overview**: The Slot Performance Supervisor must be knowledgeable in all aspects of machine operations and is responsible for the maintenance and repairing of the machines. The Slot Performance Supervisor is responsible for providing supervision, training, technical direction and guidance to co-workers in installing, servicing,...

  • Assistant Food and Beverage Manager, Boston Logan Airport

    2 weeks ago

    East Boston, United States Delaware North Full time

    The Opportunity Delaware North Travel and Hospitality is searching for an Assistant Food and Beverage Manager to join our team at Boston Logan Airport in Boston, Massachusetts. With our multi-unit operations, you will never have a dull moment at work. If you thrive in a fast-paced and dynamic environment and can effectively prioritize and manage multiple...

  • Slot Performance Supervisor

    4 weeks ago

    Hazel Crest, Illinois, United States Wind Creek Chicago Southland Full time

    DescriptionJob OverviewThe Slot Performance Supervisor must be knowledgeable in all aspects of machine operations and is responsible for the maintenance and repairing of the machines. The Slot Performance Supervisor is responsible for providing supervision, training, technical direction and guidance to co-workers in installing, servicing, adjusting and...

  • Slot Performance Supervisor

    1 month ago

    Hazel Crest, Illinois, United States Wind Creek Chicago Southland Full time

    DescriptionJob OverviewThe Slot Performance Supervisor must be knowledgeable in all aspects of machine operations and is responsible for the maintenance and repairing of the machines. The Slot Performance Supervisor is responsible for providing supervision, training, technical direction and guidance to co-workers in installing, servicing, adjusting and...

  • Slot Performance Supervisor

    1 month ago

    Hazel Crest, Illinois, United States Wind Creek Chicago Southland Full time

    DescriptionJob OverviewThe Slot Performance Supervisor must be knowledgeable in all aspects of machine operations and is responsible for the maintenance and repairing of the machines. The Slot Performance Supervisor is responsible for providing supervision, training, technical direction and guidance to co-workers in installing, servicing, adjusting and...

  • Food & Beverage Supervisor

    1 week ago

    East Elmhurst, United States LaGuardia Plaza Hotel Full time

    **$20-$22 per hour** **Summary** The primary function of the Food & Beverage Supervisor is to oversee all of the daily F&B operations throughout the hotel and supervise in conjunction with the other supervisors as well as the Director. This includes the handling of scheduling, budgeting and all administrative functions. **Qualifications** To perform the...

  • Food & Beverage Supervisor

    3 weeks ago

    East Elmhurst, United States LaGuardia Plaza Hotel Full time

    The primary function of the Food & Beverage Supervisor is to oversee all of the daily F&B operations throughout the hotel and supervise in conjunction with the other supervisors as well as the Director. This includes the handling of scheduling, budgeting and all administrative functions. **Qualifications** To perform the job successfully, an individual...

  • Food & Beverage Supervisor

    3 weeks ago

    East Elmhurst, United States LaGuardia Plaza Hotel Full time

    $20-$22 per hour The primary function of the Food & Beverage Supervisor is to oversee all of the daily F&B operations throughout the hotel and supervise in conjunction with the other supervisors as well as the Director. This includes the handling of scheduling, budgeting and all administrative functions. **Qualifications** To perform the job successfully,...