Retail Operations Business Partner

1 week ago

Worcester, United States Curaleaf Full time

Curaleaf Holdings, Inc. (CSE: CURA) (OTCQX: CURLF) ("Curaleaf") is a leading international provider of consumer products in cannabis with a mission to enhance lives by cultivating, sharing and celebrating the power of the plant. As a high-growth cannabis company known for quality, expertise and reliability, the Company and its brands, including Curaleaf, Select, and Grassroots provide industry-leading service, product selection and accessibility across the medical and adult-use markets. In the United States, Curaleaf currently operates in 17 states with 147 dispensaries and employs nearly 5,200 team members. Curaleaf International is the largest vertically integrated cannabis company in Europe with a unique supply and distribution network throughout the European market, bringing together pioneering science and research with cutting-edge cultivation, extraction and production. Home | Curaleaf | Cannabis with Confidence

Our corporate social responsibility is**_ Rooted in _**_Good. _**We believe in taking corporate and social responsibility very seriously, from our educational outreach to national partnerships, state-wide initiatives and local causes. Giving back to the communities where we operate is important to us and helps to change old attitudes by showing the positive impact of cannabis in creating jobs, changing lives, and helping local communities. Social Responsibility | Curaleaf | Cannabis with Confidence

**Our Mission**:To enhance lives by cultivating, sharing, and celebrating the power of the plant.

**Our Vision**: To be the world's leading cannabis company by consistently delivering superior products and services and driving the global acceptance of cannabis.

**Our Values**:

- Lead and Inspire.
- Commit to Win.
- ONE Curaleaf.
- Driven to Deliver Excellence.

**Curaleaf Culture**:
At Curaleaf, we have a passionate commitment in everything we do. From innovative products to promoting social justice, from environmental sustainability to building world-class brands, we know that none of this is possible without our Team Members, which is why we've committed to fostering a diverse and inclusive experience for all.

**Who You Are**:
As the Retail Operations Business Partner, you will serve as a primary member of the National Operations Team and will drive change and ingenuity within the cannabis industry. You will work collaboratively with members of various leadership teams to implement operational excellence, drive revenue, and will be responsible for coaching, supporting, and inspiring team members nationally.

Additionally, as the Retail Operations Business Partner, you will support the development of national, regional, and local initiatives using open and supportive communication methods to encourage productivity and successful execution and outcomes.

You are passionate about motivating teams, providing excellent service to our internal customer, ensuring retail operations run smoothly and efficiently and helping drive and maximize sales in the company. The role is accountable to work directly with Field Teams to drive efficiency and sales in all Curaleaf stores.

**What you will do**:

- Always delivering on commitments and making things happen on a national scale
- Proactively influence projects to secure success
- Establish team goals, develop others and model how we work together
- Ensure operational, procedural, and performance compliance for our national retail locations
- Become an operational expert and "go to person" for retail across the country: drive new functions, roll-out nationally; run retail key user tests and conduct operations trainings
- Coaching Managers in creating operational excellence and a positive guest experience
- Create, maintain, and analyze effective procedures and KPIs across a national scope
- Collaborate with cross-functional teams to identify areas of growth and improvement companywide sales
- Oversee the development of national initiatives for implementation in respective area of responsibility
- Demonstrating a broad knowledge of the national business strategy
- National P&L analysis
- Identifying business opportunities across multiple markets within both medical and adult use states
- Provide ongoing support and partnerships with Managers, Senior Managers, Directors and VPs
- Proactively identifying shortfalls in performance and addressing those opportunities with a positive approach
- Review, manage and develop vendor national relationships
- Work closely with Retail Systems team for new system implementations, existing system improvements
- and maintenance
- Work collaboratively with New Store Opening stakeholders across the country to ensure successful store
- openings and product launches
- Work to continuously optimize retail operation from a customer-centric and back of house efficiency perspective to enhance profitability across all channels of business
- Setting and agreeing to national stretch goals for yourself and others, measuring against k

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