Durable Medical Equipment Specialist
2 weeks ago
DME INTAKE COORDINATOR
EDUCATION
- HIGH SCHOOL DIPLOMA
- INSURANCE VERIFICATION EXPERIENCE HELPFUL
QUALIFICATIONS
- MUST COMMUNICATE AND WORK WELL WITH YOUR FELLOW EMPLOYEES, PATIENTS, CUSTOMERS AND OTHER HEALTH CARE PROFESSIONALS.
- KNOWLEDGEABLE OF EQUIPMENT AND PRODUCT LINE AND WILLINGNESS TO LEARN NEW TECHNOLOGIES.
- MAINTAIN CONFIDENTIALITY OF PATIENT FILES.
- PARTICIPATE IN MONTHLY STAFF MEETINGS AND IN-SERVICES.
- MAINTAIN A PROFESSIONAL APPEARANCE AND ATTITUDE.
- MUST BE COMPUTER LITERATE.
- HAVE BASIC KNOWLEDGE OF FUNDING SOURCES AS IT RELATES TO YOUR RESPECTIVE DEPARTMENT, SUCH AS, MEDICARE, MEDICAID, PRIVATE INSURANCE, V.A., ETC.
- MUST HAVE GOOD TELEPHONE SKILLS.
- MUST BE DETAIL ORIENTED.
- MUST BE ABLE TO PRIORITIZE VARIOUS TASKS.
- MUST BE ABLE TO STAND/SIT FOR LONG PERIODS OF TIME.
- MUST BE ABLE TO WORK IN A FAST-PACED HIGH ENERGY ENVIRONMENT.
- MUST RECEIVE 2 BASELINE TUBERCULOSIS SCREENINGS UPON HIRE.
- DRUG FREE WORKPLACE
- EQUAL OPPORTUNITY EMPLOYER
RESPONSIBILITIES
- THE REHAB INTAKE COORDINATOR WILL BE RESPONSIBLE TO THE SALES & REHAB MANAGER.
- VERIFY THE CUSTOMER'S INSURANCE COVERAGE AND ELIGIBILITY.
- REQUEST RX’S, PROGRESS NOTES AND OTHER DOCUMENTATION FROM DOCTORS OFFICES AS NEEDED.
- CREATE PATIENT CHARTS ENSURING REQUIRED DOCUMENTS ARE IN THE FILE.
- MAINTAIN DETAILED NOTES AND UPDATE ACCORDINGLY IN THE COMPUTER SYSTEM.
- COORDINATE ALL NECESSARY CUSTOMER FORMS FOR ACCURACY AND COMPLETENESS.
- ASSISTS REPAIR AND REHAB COORDINATORS WITH PAPERWORK AS NEEDED.
- ASSISTS SALES FLOOR AS NEEDED.
- SCANS AND UPLOADS DELIVERY PACKET INTO BRIGHTREE, VERIFYING COMPLETENESS PRIOR TO SENDING TO BILLING.
- MUST BE WILLING TO LEARN A GENERAL BACKGROUND OF MEDICAL EQUIPMENT AND SUPPLIES.
- MUST BE DEPENDABLE, ACCURATE, TACTFUL AND COURTEOUS.
- PLACE CUSTOMER FOLLOW-UP CALLS AS NECESSARY. ASSIST WITH GENERAL INQUIRY PHONE CALLS.
- OTHER DUTIES AS ASSIGNED WHICH MAY INCLUDE UNCOMPENSATED ATTENDANCE AT FUNCTIONS DURING NON-BUSINESS HOURS.
Pay: $18.00 - $20.00 per hour
**Benefits**:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Work Location: In person
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