Child, Youth and Family Supervisor

1 week ago

Canton, United States Central Massachusetts Area Full time

The Department of Mental Health (DMH) is seeking a qualified professional for the position of Human Services Coordinator II in Canton to provide oversight of case managed youth that are in statewide level of care, DMH community services, as well as a liaison to community providers regarding services to DMH clients.

The schedule for this position is 8:30 AM to 5:00 PM Monday-Friday with Saturday and Sunday off.

**Duties and Responsibilities (These duties and responsibilities are not all inclusive)**
- Provides supervision to case managers’ caseloads and attend treatment team meetings as needed.
- Provides direct assistance to clients by helping them to obtain needed services to enable them to transition to and/or remain in the community.
- Facilitates transition of new cases from service authorization by completing referrals, and other necessary documentation.
- Prioritizes and monitors utilization and communicates to Director and/or Assistant Director of CYF Services.
- Provides oversight and service management for non-case managed clients.
- Supervises case management staff ensuring DMH regulations are being followed, scheduling is approved/set, mileage reimbursement and completion of performance appraisals (EPRS).
- Provides overall risk management for all authorized youth.
- Consults with service providers to facilitate provision of appropriate, quality care treatment and rehabilitation.
- Facilitates a collaborative working network of providers
- Crisis intervention related tasks
- Provides relevant information to CYF Leadership on client and programmatic issues that impact upon service delivery; identifies service gaps, strengths and limitations in local service area.
- Participates with the CYF Leadership team in planning and development of case management practices and procedures and RFR development, as needed.
- Collaborates with the CSA director or designee.
- Provides education to CSA staff about DMH services, including clinical criteria and specific service authorization criteria.

**Required Qualifications**:

- Knowledge of the principles and practices of clinical and social psychology and psychosocial rehabilitation.
- Familiarity with the organization and functions of community mental health services.
- Ability to gather information through questioning and observing individuals and by examining records and documents.
- Willingness to travel for job-related purposes.

**Preferred Qualifications**:

- Behavioral health experience
- Strong and effective interpersonal skills, including the ability to listen well, relate to others and demonstrate sensitivity and respect for individuals.
- Demonstrated commitment to serving a diverse population with cultural competence and sensitivity, as well as the ability to work with a wide range of constituencies with diplomacy and tact.
- Given the population served, bilingual or multilingual fluency

**Working Conditions**:
**DMH Mission Statement**:
The Department of Mental Health assures and provides access to services and supports to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities. The Department establishes standards to ensure effective and culturally competent care to promote recovery. The Department sets policy, promotes self-determination, protects human rights and supports mental health training and research.

**Pre-Hire Process**:
- Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines,-
**For questions regarding this requisition, please contact Human Resources at 800-510-4122, Option 4.**

**Qualifications**
- Applicants must have (A) at least four (4) years of full-time, or equivalent part-time, case management or clinical/therapeutic experience (B) any equivalent combination of the required experience and the substitutions below.
- Based on assignment, travel may be required. Incumbents who elect to use a motor vehicle for travel must have a current and valid motor vehicle driver’s license at a class level specific to assignment.

Substitutions:

- I. A Bachelor’s degree in a related field may substitute for two (2) years of the required (A) experience.
- Based on assignment as Qualified Intellectual Disabled Professionals, within the Department of Developmental Services, a Bachelor’s degree or higher in social work, psychology, sociology, counseling, counseling education, education of the physically or emotionally handicapped, education of the multiple handicapped, education of the learning disabled, human services, rehabilitation, rehabilitation counseling, nursing, recreation therapy, art therapy, dance therapy, music therapy, physical education or other a related field is required.
- Based on assignment as a Mental Health Case Manager or Forensic Transition Team Coordinator, within the Department of Mental Health, a Bachelor’s degree or higher in social work, psychology, sociology, coun

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