Campaign Operations Manager Temporary

2 weeks ago

Dublin, United States Tailored Brands Full time

**Tailored Brands, Inc.** is a leading omni-channel specialty retailer of menswear, including suits and a broad selection of business casual offerings as well as the largest provider of tuxedo rental products in the U.S. and Canada. We operate retail stores in all 50 states and Canada. Our U.S. retail stores are operated under the brand names of **Men’s Wearhouse, Jos. A. Bank, Men’s Wearhouse and Tux, and K&G Fashion.** Our Canadian stores are operated under the brand name of **Moores **in ten provinces. Our purpose is we help people love the way they look and feel for their most important moments. We accomplish this by putting customers at the center of every decision, rallying together to achieve common goals, and striving for excellence and continuous improvement. We help fulfill this purpose by valuing differences and knowing they make us better and showing up with courage to always do the right thing. If you want to make a difference, be part of a great team and grow, you might be a perfect fit.

**About the Job**

Ability to adapt to changes quickly when campaign strategies change or with increase in campaign volume during key drivetimes is a must.

**What You’ll Do | Key Accountabilities**
- Migrate existing segmentation and campaigns from the current platform to the new customer data platform and ESP.
- Build complex segmentation using raw SQL and non-UI methods.
- Collaborate with the business team to understand business needs, translate business needs into technical requirements and execute without errors.
- Partner with data and analytics teams to support A/B and multivariate tests.
- Support builds of API and automation driven journeys.
- Identify and implement automation opportunities to enhance marketing channel efficiency, reduce time required to build complex segmentation, and launch campaigns error-free.
- Build campaign templates to improve operational effectiveness and efficiency.
- Establish a knowledge base outlining best practices for campaign builds and implement a QA process to ensure error-free execution.

**Skills & Experience**
- Bachelor’s degree in computer science or related experience. MBA is a plus.
- 6+ years of cumulative experience in campaign management, with a comprehensive understanding of the technical architecture and functionalities of ESP/CDP/SMS platforms.
- Experience with MarTech solutions such as Salesforce Marketing Cloud/AdobeCampaign/Oracle Responsys/Braze/Epsilon etc. is required.
- Experience with Customer Data Platforms such as Salesforce Data Cloud/Amperity/Action IQ/Simon Data/Segment/Adobe etc is required.
- Strong SQL skills, including experience with writing and optimizing SQL queries, stored procedures, and functions is required. Experience working with AWS Redshift/Snowflake/Teradata or similar tools is required.
- Proficiency in scripting languages such as Python/Ampscript is preferred.
- Independent thinker with proven ability working on projects in fast-paced environments and adapting quickly to changing priorities and requirements is required.
- Proven ability in automating and improving campaign development, deployment, and QA processes.
- Understanding of deliverability concepts and experience implementing changes to adhere to data privacy and compliance regulations (e.g., CAN-SPAM, GDPR) in a must.

**Work Environment, Physical & Mental Demands**
- Ability to sit and work at a computer keyboard for extended periods of time
- Ability to stoop, kneel, bend at the waist, and reach daily
- Able to lift and move up to 25 pounds occasionally
- Must utilize visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment
- Hours regularly 40 hours per week, as work dictates, in a hybrid work arrangement from our Dublin California office.

**Work-Life Balance**

We understand the demands of work, school, family, and personal responsibilities. Through our work-life resources and programs we offer services for every stage of life to help you manage the day-to-day needs. We offer programs such as:

- Meeting-Free Fridays (encouraged) | so you can catch up on work and self-development
- Holiday Early Departure | close out early the business day before a company observed holiday

Note: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.
**Work Locations**:02098A Corporate Office 5601 Arnold Rd 2nd Floor Dublin 94568

**Job**:Marketing & Advertising

**Organization**:Tailored Shared Services

**Shift**:Day Job

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