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Front Desk Agent

4 months ago

Humble, United States Fairfield Inn & Suites Humble Full time

Overview:
**Duties**:

- Greet guests in a friendly and professional manner
- Check guests in and out of the hotel
- Answer phone calls and assist with inquiries
- Handle guest requests promptly and efficiently
- Process payments and maintain guest accounts
- Provide information about hotel services, amenities, and local attractions
- Assist with night audit procedures as needed

**Requirements**:

- Previous experience in hospitality or customer service is preferred
- Proficiency in using phone systems and computer software (FOSSE)
- Strong communication and interpersonal skills
- Ability to multitask and work efficiently in a fast-paced environment
- or multilingual skills are a plus
- Knowledge of hotel management systems is advantageous

Joining our team as a Front Desk Agent offers the opportunity to work in a dynamic environment where you can enhance your hospitality skills and interact with guests from diverse backgrounds.

Pay: $10.00 - $12.00 per hour

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift
- Weekends as needed

Work setting:

- In-person

**Experience**:

- Hotel experience: 1 year (preferred)

Ability to Commute:

- Humble, TX 77338 (required)

Work Location: In person