![Somerville Cambridge Elder Services](https://media.trabajo.org/img/noimg.jpg)
Community Support Specialist
2 months ago
**Job Title: Community Support Specialist - Spanish Fluency Preferred**
**Reports To: Community Support Services Manager**
**Department: Community Support Services**
**FLSA Status: ☐ Exempt or ☒ Non-Exempt**
**☐Union or ☒Non-Union**
**Position Summary**:
The Community Support Specialist (CSS) is an integral member of the SCES team and often the first point of contact for the agency, thus the CSS Specialist must be an expert on agency and community resources and is responsible for getting information and resources out to the community. Depending on the client and their unique needs, the Specialist may work collaboratively with the client and outside providers to conduct outreach, information and referral, crisis intervention, and supportive counseling. The CSS will assist older adults, their families and caregivers, and other community callers by providing timely advice, information, assessment, and care planning activities on the phone or in person.
**Job Responsibilities and Performance Standards**:
- Provide information and resources and take referrals for agency programs as required by Community Support Services Information & Referral (I&R) Specialists.
- Make connections in the identified culturally and linguistically diverse community and serve as a liaison to residents to share information about older adult behavioral health and other resources. Identify all appropriate interventions to address an individual’s needs or requests including community and/or internet resources.
- Advocate for/arrange appropriate service options for individuals when older adults and their family members are unable to do so.
- Complete appropriate paperwork requirements including data entry into program databases, case documentation, and statistical reports.
- Complete evaluations of services, including follow-up calls or in-person consults to determine if the options provided addressed a particular caller’s needs.
- Assist individuals with Medicare and MassHealth program enrollment and stay up to date with the necessary regulatory trainings.
- Provide advocacy and support in culturally diverse communities to those affected by behavioral health conditions in the areas of housing, hoarding, substance abuse, medication compliance, and communication with providers.
- Conduct in-person visits at the client’s home or agreed location to provide community support when needed.
- Become knowledgeable of and up to date on local resources and programs, and make referrals as needed.
- Conduct outreach to and build relationships with local providers and community groups in order to adequately address social determinants of health and promote equity among diverse populations.
- Perform other duties as assigned by supervisor.
- Comply with HIPAA guidelines.
**Professional Standards and Conduct**:
- **Collaborative and Responsive**: Regularly communicate, follow up, and use a team-driven approach. Respond thoughtfully and promptly to agency needs, requests, and inquiries; identify and build partnerships with key stakeholders. Demonstrates excellent organizational and time management skills to meet various deadlines, ensuring closed-loop communication. Ability to multi-task and maintain flexibility to adapt and adjust workload assignments based on various needs.
- **Communication**:Skilled in verbal and written communication, demonstrating the ability to communicate information in various ways to meet diverse styles and cultural backgrounds.
- Critical thinking skills, using logic and reasoning to identify the strengths and opportunities of alternative solutions, conclusions, or approaches to problems.
- **Attendance and Punctuality**: Dependable, punctual, showing flexibility when needed. Attends meetings as needed and is fully present and participates during those meetings.
- Embodies SCES’s core values and shows great integrity, accountability, and professionalism in all interactions. Aids in furthering SCES’s mission and commitment to an inclusive environment.
**Qualifications**:
- Bachelor’s degree in Human Services, Social Work, or related field preferred.
- **Spanish fluency preferred**.
- Two plus years of experience working with older adults strongly preferred.
- Experience working with individuals and families around mental illness or substance abuse issues preferred.
- Must be knowledgeable and comfortable using Adobe and MS Word, Excel, PowerPoint, SharePoint, and other Microsoft 365 platforms.
- Meet both CORI/SORI and public health screening requirements.
**Physical Environment**:
- Physical surroundings are comfortable with mínimal exposure to injury or hazards.
**Social/Psychological Conditions**:
- Occasional stress due to periodic or cyclical workload pressures and deadlines. Some interruptions involved.
**Physical Effort**:
- Frequently sits, stands, walks, bends, reaches, and stoops throughout the day.
- Frequently lifts, pulls, pushes, and carries up to 20 lbs.
- Periodic eye strain
We have other current jobs related to this field that you can find below
-
Community Outreach Specialist
4 weeks ago
Somerville, United States RWJ Somerset Full timeJob Summary:Coordinates market-specific programming and outreach activities for the Community Health Department, including clerical support for these events. Responsible for the tracking of events and community benefit reporting. Continues to seek opportunities to broaden outreach and meet community needs.Qualifications:Required:Undergraduate degree in...
-
Community Outreach Specialist
3 weeks ago
Somerville, United States RWJ Somerset Full timeJob Summary:Coordinates market-specific programming and outreach activities for the Community Health Department, including clerical support for these events. Responsible for the tracking of events and community benefit reporting. Continues to seek opportunities to broaden outreach and meet community needs.Qualifications:Required:Undergraduate degree in...
-
Community Outreach Specialist
3 weeks ago
Somerville, United States RWJ Somerset Full timeJob Summary:Coordinates market-specific programming and outreach activities for the Community Health Department, including clerical support for these events. Responsible for the tracking of events and community benefit reporting. Continues to seek opportunities to broaden outreach and meet community needs.Qualifications:Required:Undergraduate degree in...
-
Somerville, United States Riverside Community Care Full timeRiverside Community Care Love what you do! Outreach Specialist Great opportunity to join Riverside Community Care as an Outreach Specialist! In this vital role, the Outreach Specialist will be responsible for delivering strength-based support, education, coaching, modeling, and guidance to youth and families in various community-based settings. The Outreach...
-
Senior IT Client Support Specialist
2 months ago
Somerville, United States Tufts University Full timeSenior IT Client Support SpecialistSomerville, MassachusettsOn-Site(IT) Information Technology20530 Job DescriptionOverview Tufts Technology Services (TTS) is a university-wide service organization committed to delivering adaptable, results driven technology solutions in support of Tufts’ mission of teaching, learning, research, innovation, and...
-
Senior IT Client Support Specialist
2 months ago
Somerville, Massachusetts, United States Tufts University Full timeSenior IT Client Support SpecialistSomerville, MassachusettsOn-Site(IT) Information Technology20530Job DescriptionOverviewTufts Technology Services (TTS) is a university-wide service organization committed to delivering adaptable, results driven technology solutions in support of Tufts' mission of teaching, learning, research, innovation, and sustainability....
-
Community Outreach Specialist
4 weeks ago
Somerville, New Jersey, Somerset County, NJ, United States RWJ Somerset Full timeJob Summary:Coordinates market-specific programming and outreach activities for the Community Health Department, including clerical support for these events. Responsible for the tracking of events and community benefit reporting. Continues to seek opportunities to broaden outreach and meet community needs.Qualifications:Required:Undergraduate degree in...
-
Environmental Specialist
19 hours ago
Somerville, United States Triumvirate Environmental Full timeEnvironmental Specialist (Lab Pack Specialist) Triumvirate Environmental, one of the largest environmental services firms in North America, is seeking an Environmental Specialist for our Lab & Onsite Support Services (Lab/OSS) team. As an Environmental Specialist, youwill support our clients on-site by managing their hazardous waste programs & projects,...
-
Manager, IT Client Support
2 months ago
Somerville, United States Tufts University Full timeOverview Tufts Technology Services (TTS) is a university-wide service organization committed to delivering adaptable, results driven technology solutions in support of Tufts’ mission of teaching, learning, research, innovation, and sustainability. With staff working remotely, hybrid and on campus across Tufts University, as well as a 24x7 IT Service Desk,...
-
Community Outreach Specialist
3 weeks ago
Somerville, NJ, United States RWJ Somerset Full timeJob Summary:Coordinates market-specific programming and outreach activities for the Community Health Department, including clerical support for these events. Responsible for the tracking of events and community benefit reporting. Continues to seek opportunities to broaden outreach and meet community needs.Qualifications:Required:Undergraduate degree in...
-
Clinical Applications Specialist
4 weeks ago
Somerville, United States Deep Health Somerville Full timeJob DescriptionJob DescriptionResponsibilitiesArtificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet’s success is its people with the commitment to a better...
-
Clinical Applications Specialist
3 months ago
Somerville, United States Deep Health Somerville Full timeJob DescriptionJob DescriptionResponsibilitiesArtificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet’s success is its people with the commitment to a better...
-
Data Science Specialist
3 weeks ago
Somerville, United States Tufts University Full timeOverviewTufts Technology Services (TTS) is a university-wide service organization committed to delivering adaptable, results driven technology solutions in support of Tufts' mission of teaching, learning, research, innovation, and sustainability. With staff working remotely, hybrid and on campus across Tufts University, as well as a 24x7 IT Service Desk, we...
-
Manager, IT Client Support
2 months ago
Somerville, Massachusetts, United States Tufts University Full timeOverview Tufts Technology Services (TTS) is a university-wide service organization committed to delivering adaptable, results driven technology solutions in support of Tufts' mission of teaching, learning, research, innovation, and sustainability. With staff working remotely, hybrid and on campus across Tufts University, as well as a 24x7 IT Service Desk, we...
-
Operations Support Specialist Supply Chain
1 month ago
Somerville, United States Mass General Brigham Full timeDescription: Role Overview: Mass General Brigham Supply Chain, a department within Mass General Brigham Finance, is committed to managing a progressive supply chain continuum. Driven by accountability, ethics, and fiduciary responsibility, we support the Mass General Brigham mission through operational Excellence. Supporting a $3.5 billion Supply Chain, the...
-
Continuous Improvement Specialist
1 month ago
Somerville, United States Zeus Company, Inc. Full timeJob DescriptionJob Summary The Continuous Improvement Specialist will be responsible for identifying and implementing process improvements, increasing efficiency, reducing waste, and optimizing production processes to drive manufacturing excellence. The Continuous Improvement Specialist will work with site cross-functional teams and stakeholders to identify...
-
Human Research Compliance and Auditing Specialist
3 months ago
Somerville, United States Mass General Brigham Full timeHuman Research Compliance and Auditing Specialist-(3286936) Description Come join our team and play a pivotal role in promoting and ensuring an environment where human subject research is conducted according to the highest standards! Our Team Our Human Research Affairs Compliance and Education Office was established in June 1999 as the Quality...
-
HR Leave Specialist
3 weeks ago
Somerville, United States Mass General Brigham Full timeRespond to customer inquires and prioritize tasks according to established procedures and guidelines - Interpret and communicate leave policies, federal and state leave laws and collective bargaining agreements to customers - Provide instructions to Specialist, Leadership, HR, Healthcare, Business Services, Skills
-
Collection Specialist
2 months ago
Somerville, United States CATALDO AMBULANCE Full timeJob DescriptionJob DescriptionCollection SpecialistI. Job SummaryThe Collection Specialist is responsible for collections of outstanding private invoices from the existing client base, resolving customer billing problems and reducing accounts receivable delinquency. This position will report to the Revenue Cycle Manager and is located out of our Somerville,...
-
Cultivation Specialist
1 month ago
Somerville, United States Verano Holdings, LLC Full timeJob Summary The Cultivation Specialist provides on-site support to multiple gardens within a cannabis cultivation facility. As a Cultivation Specialist you are responsible for maintaining quality control measures and ensuring the health and safety of crop during the life stages of the plant, from propagation to pre-harvest. Cultivations Specialists may be...