Netsuite Administrator
2 weeks ago
**Who We Are**
Founded in 2017, SmartRent, Inc. (NYSE: SMRT) is the leading provider of smart home and property operations solutions for the rental housing industry.
We're doing big things in the proptech world SmartRent has been recognized as a winner of HousingWire's Tech100 Real Estate awards in 2021, 2022, and 2023 for the most innovative tech company serving the mortgage and real estate industries; named on Deloitte's 2023 Technology Fast 500 list of fastest-growing companies; and our CEO, Lucas Haldeman, was recognized as an EY Entrepreneur Of The Year® 2023 —and we're just getting started.
**Responsibilities**
- NetSuite Configuration and Customization: Customize and configure NetSuite to meet the specific needs of SmartRent's business processes and requirements. This includes creating custom fields, workflows, forms, records, and reports.
- System Maintenance and Optimization: Perform regular system maintenance tasks such as user management, role configuration, data imports/exports, and system upgrades. Optimize system performance and troubleshoot issues to ensure maximum uptime and reliability.
- User Training and Support: Provide training and support to end-users on NetSuite functionality, best practices, and processes. Act as the primary point of contact for NetSuite-related inquiries and issues, offering timely resolution and assistance.
- Documentation and Compliance: Maintain comprehensive documentation of NetSuite configurations, customizations, processes, and procedures. Ensure compliance with internal policies, industry regulations, and best practices related to data security and privacy.
- Continuous Improvement: Stay abreast of NetSuite updates, releases, and new features. Proactively identify opportunities for system enhancements and process improvements to drive efficiency, scalability, and innovation within SmartRent.
- Collaboration and Communication: Collaborate with cross-functional teams including Finance, Operations, IT, and Development to understand business requirements and priorities. Communicate effectively with stakeholders to gather requirements, provide updates, and align NetSuite initiatives with organizational goals.
**Required Qualifications**
- Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field.
- 3+ years of experience as a NetSuite Administrator or similar role, with hands-on experience configuring and customizing NetSuite ERP.
- NetSuite Administrator Certification preferred.
- Strong understanding of ERP systems, business processes, and accounting principles.
- Proficiency in SuiteScript, SuiteFlow, SuiteBuilder, and SuiteAnalytics.
- Experience with NetSuite integrations using SuiteTalk, SuiteScript, RESTlet, or other integration tools such as Boomi or MuleSoft.
- Solid experience in quality assurance testing methodologies and practices.
- Strong analytical and problem-solving skills, with the ability to troubleshoot complex issues and propose effective solutions.
- Exceptional communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels of the organization.
- Proven ability to manage multiple priorities and deadlines in a fast-paced, dynamic environment.
- Familiarity with Jira and Confluence is a plus.
**#LI-Hybrid**:
**#LI-AV1**:
For our US employees, we offer 100% employer-paid medical coverage, flexible PTO (because we know how important work-life balance is), and competitive 401k and employee stock purchase plans to invest in your future. You'll fit right in if you:
- Do the hard work and go out of your way to deliver excellence
- Own outcomes and learn from your mistakes
- Are a collaborative and supportive team player; win or lose you lift others up
- Value authenticity, other's perspectives, and diversity in the workplace
- Have a passion for smart tech and the real estate industry
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