Director, Payments Program Management
2 months ago
At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
This role works within the Program Management (PMO) team within Global Payments. The position is located in San Jose, CA. As Director of Payments Program Management you will work on complex programs and develop a team responsible for running sophisticated and highly cross-functional end-to-end programs across the Global Payments initiative. The role entails working to develop detailed end-to-end plans, lead execution and communicate progress/issues.
We’re looking for a creative, inspiring, and driven leader who will build the structure and rigor to lead global initiatives; set expectations, accountability and get results from the program teams, and communicate status and issues to quickly unblock teams.
**What you will accomplish**:
- Lead and track the success of all initiative program objectives by working with key business partners including Business Strategy, Payments Partnerships, Operations, Risk Owners, Product, Engineering and cross-functional partners and initiative owners to enable optimized and new payments and financial services features and capabilities.
- Partner with business and product stakeholders to define goals, strategy, and roadmaps, and coordinating dependencies across organization
- Create and update roadmaps, project plans and schedules to coordinate all activities, by way of milestones, emerging issues, change requests, resource requirements, dependencies, and time constraints.
- Manage relationships among key customers like Markets and Core Product by building confidence and trust with clear professional communications on all management levels and assured expectation management.
- Drive project execution along with change/business transformation; track delivery; expect, supervise and control change, own scope management and risk management; proactively seek and resolve blockers through effective communication & customer concern to collaborators.
- Drive operational excellence by ensuring successful delivery of projects against strategic priorities/ will hire and evaluate new talent.
- Lead a global team of 12-15 Program Managers across the Payments organization.
**What you will bring**:
- Highly proficient in program management and collaboration tools, with strong process orientation as well as an eye for business and communication skills.
- Crucial leadership skills to direct the operations of a project unit to ensure set goals are achieved. Ability to balance strategic focus with tactical implementation/execution; proficient in analytical and problem-solving skills.
- Experience with collaboration, planning and project management tools (e.g. JIRA, Portfolio, Confluence, dashboarding with queries and rich filters).
- Deep knowledge of product lifecycle management, agile execution and have experience working in a cross-functional environment.
- BA/BS degree with 12+ years proven experience in technical program management coordinating large cross-organizational initiatives and technical programs, and at least 5 years leading and managing teams
- Located in either San Jose, California or Austin, Texas and able to come into the office 3 days per week.
The pay range for this position at commencement of employment in California, Washington, or New York is expected in the range below.
$160,400 - $254,100
Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexic
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