Program Manager

3 weeks ago


San Jose, United States Intelliswift Software Full time

Job Title: Payment Operations Manager/Program Manager

Location: San Jose, CA (Hybrid)

Duration: 6+ months contract with possible extension

Contract Type: W2 Only

Pay Range: $50.28 - $54.28 per hour


We are seeking a Payment Operations Manager to support, optimize, and scale our client's strategic partnerships.


Responsibilities:

  • Lead multiple projects and work streams, drive follow-ups and deliverables across internal and external cross functional teams, identify and implement process improvements to optimize and scale the day-to-day strategic relationships.
  • Understand technical aspects of integrations/solutions and payments risk implications and act as connector/influencer to different key stakeholders across Client and their strategic partners.
  • Drive projects and roadmap deliverables, action items and follow-ups, ensure execution and delivery of joint initiatives, identify and resolve issues and friction points.
  • Create regular and streamlined communication cadences with partners, centralize reporting and accountability.
  • Actively handle partner issues, monitor key performance metrics and support regular reporting across Client's partners and leadership.
  • Coordinate/organize/support working sessions, key meetings, and quarterly business reviews with strategic partners to align on upcoming opportunities.


Experience Requirements:

  • 5+ years' experience in product management, partner integrations, payment operations or project management with an acquirer, payment processor or payment network.
  • 3+ years' experience in online payments, ecommerce, or marketplaces industry specifically.
  • Ability to make actionable recommendations, and quickly build consensus.
  • Self-starter, with an eye for detail, and real passion for delivering on business goals.
  • Highly analytical, and data driven, but also a creative and empirical problem solver.
  • Rapid learner who thrives in a fast-paced environment.
  • BA/BS required, MBA a plus.


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