Lowe's Pro Renovation

4 weeks ago

Laurel, United States Lowe's Full time

Essential Functions:

- Maintains and manages the local third-party service provider relationships to support quality, service, and expense goals to support the National Installation Merchants category strategy. Serves as primary point of contact for LPR Stakeholders related to capacity and Service PROviders.
- Leverages capabilities within the PROvider Experience Group to partner on sourcing, onboarding/upskilling, and engagement to retain Lowe’s third-party service providers by promoting Lowe’s business, building strong relationships, and being an advocate for the ISP’s.
- Manages the relationship and performance of the service provider network through direct interaction with the service providers and B2B meetings
- Oversees service quality through regular interaction including jobsite inspections, service provider meetings, and reviewing customer satisfaction and capacity metrics to ensure Lowe's quality standards are met.
- Works cross-functionally with PRO Sales Teams, LPR Virtual Coordinators, and LPR Leadership to resolve any customer issues related to the services providers and provides feedback on Lowe’s related execution issues that need addressed to aide in the success of the service providers.
- Offers expertise and support in the form of service provider network and competitive insights to SSC for new programs and/or initiatives.

Minimum Requirements:

- High School or GED
- 3-5 years’ relevant sales experience
- 1-2 years’ construction experience with a strong sales background
- Must have a high level of verbal and written communication skills as well as presentation skills
- A working knowledge of blueprints and technical skills
- Basic computer skills with a working knowledge of Microsoft Office

Pay Range for CA, CO, HI, NJ, NY, WA: $70,400.00 - $117,400.00 annually
- Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our _benefits page_._
- Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law._

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