Current jobs related to Inbound Reservations - Charleston - Wyndham Destinations

**We Put the World on Vacation**: At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

***Special Note Regarding Working From Home**:
**How You’ll Shine**

As an Inbound Reservations Agent, you’ll make booking vacations a breeze for owners. You’ll learn everything you need to know about our timeshare products, brands, resorts, and destinations.

Though no two days are the same at Wyndham Destinations, you’ll have the opportunity to:

- Make reservations for owners
- Troubleshoot reservation issues and help owners change or cancel existing reservations
- Ask discovery questions to learn more about owners’ vacation preferences
- Become an expert on our resorts, amenities, and destinations
- Check resort availability and suggest alternative dates or accommodations if needed
- Confirm reservation details to ensure accuracy and explain policies
- Educate owners about vacation insurance and points protection
- Provide assistance with additional travel planning
- Answer questions about the vacation club product and how it’s used

You will start your career in the Reservations department to master this role. Based on your performance, you will have the opportunity to transition into dual branding or an elevated que to grow your career and help put the world on vacation.

Pay and Schedule:

- $15.50 an hour
- Training schedule (4 weeks): 9:00am - 6:00PM EST
- Initial schedule after training: 1:30pm-10:00pm EST during the week and 11:30am-8:00pm EST on weekends and some holiday. A specific schedule with be assigned during training

**What You’ll Bring**
- Passion for travel and hospitality
- Good listening and conversational skills
- Ability to quickly build rapport with customers
- Willingness to work evenings, weekends, and holidays
- Six months of customer service or sales experience
- A high school diploma or GED
- Quiet workplace free of distractions
- High speed internet (DSL or Cable only) with download speed of 20mbps, upload speed 3mbps, Latency less than 100ms
- Must be able to hardwire computer directly to router/modem
- Intermediate computer proficiency and ability to troubleshoot technical issues while at home

**How You'll Be Rewarded**:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:
**_Note: Temporary and/or seasonal associates are ineligible for Paid Time Off. _**
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
- Wish day paid time to volunteer at an approved organization of your choice
- Legal and identify theft plan
- Voluntary income protection benefits
- Employee Assistance Program

**Where Memories Start with You**:
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.