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Administrative Assistant

3 months ago

Rosenberg, United States Texana Center Full time

Administrative Assistant - Courier/Driver

Role Responsibilities

The Administrative Assistant position is responsible for clerical and administrative support services to all behavioral healthcare clinics. Routine travel to each of our clinics is required. This position will provide direct contact and telephone communication with those with serious and persistent mental illness and their families. Customer service, attitude, and appearance are an important part of this position. This position serves as the clinic receptionist, as delegated, and accordingly must demonstrate exceptional customer service skills. This position is responsible for accurately maintaining and updating all non-clinical patient information. The position will assist with other clerical duties such as processing medical records requests. This position serves in a supporting role to the clinicians providing reminder phone calls to patients. This position is a float position and is responsible to provide support to any BH clinic during times of vacancies, vacations, or other times where a need has been identified.

When providing coverage this position receives directions from the Business Office Coordinator and is expected to become part of their team. This position may be involved with administrative duties that are to the benefit of business offices as a whole. In addition, this position will provide backup services to our BH Driver-Courier responsible for the daily delivery of patient medications to our clinic locations and inter-office mail between all behavioral health clinics at Texana Center. The Administrative Assistant reports directly to the BH Executive Assistant and readily accepts additional responsibilities as assigned. Routine hours are 8:00 a.m. to 5:00 p.m. Monday through Friday with flexibility to meet program needs as requested by the clinic manager. Responsible for the adherence to and promotion of the compliance policy.

Salary
- $15.75

Required Education and/or Certifications, Experience, Skills
- High School Diploma or GED
- Texas Driver’s License with valid Insurance
- One-year experience as a receptionist where primary responsibilities included direct communication/contact with customers.
- Flexibility to routinely drive and work at all Texana BH clinics
- Flexibility to drive long distances to meet the needs of courier services.
- Strong communication skills

Preferred Education and/or Certifications, Experience, Skills
- One-year experience as a receptionist in a medical facility or clinic where primary responsibilities included scheduling appointments and direct communication/contact with patients.

Job Related Physical Requirements
- Must be able to perform SAMA & CPR.
- Must be able to perform moderate lifting/carrying (15-44#), pushing, stooping, repeated bending, reaching above shoulder, simple grasping, hearing, walking, sitting and twisting.
- Must have ability to see, write, operate office equipment, operate a motor vehicle and have depth perception.
- Qualified individual must be able to perform these functions with or without reasonable accommodations

Texana Center is an Equal Opportunity Employer