Hospital Telephone Operators

2 weeks ago


Boston, United States MSTS Full time

CONTRACT TO HIRE

ONSITE

SEVERAL SHIFTS
1- SAT/SUN/Holidays 7am -3pm
2- SAT/SUN/HOLIDAYS 3pm-11pm
3- TUES-SAT 11am-5pm

Responsibilities:The PBX Operator / Answering Service Opr. is responsible for answering the switchboard and pages overhead, updates databases and dispatches emergency calls.. The PBX operator monitors alarms and must be aware of the policy and procedures of all hospital emergency codes. Ability to communicate with with patients and clinicians.

Education and Work Experience
- High School Diploma or Equivalent required (effective 4/1/14 for all new hires)
- 6 years previous PBX or call center experience preferred.
- Previous experience in medical office or receptionist.
- Effective written, verbal communication, and interpersonal skills
- Ability to multi-task, prioritize needs to meet required timelines
- Analytical and problem-solving skills
- Customer Services experience preferred.
- TYPING 40wpm

**Job Types**: Full-time, Part-time, Contract

Pay: $20.00 - $25.00 per hour

Expected hours: 18 - 40 per week

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off

Physical setting:

- Call center
- Hospital

Schedule:

- Day shift
- Evening shift
- Night shift
- Overnight shift
- Weekends only

**Experience**:

- General Customer service: 8 years (required)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)

Ability to Commute:

- Boston, MA (required)

Ability to Relocate:

- Boston, MA: Relocate before starting work (preferred)

Work Location: In person



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