Patient Financial Coordinator

3 weeks ago


New York, United States Neway Fertility Full time

**About Neway.**

We are a boutique fertility clinic located on the Upper West Side of Manhattan, part of one of the largest fertility networks in the world, Maria Fertility Hospital.

We were founded in 1989 by Dr. Jin-Ho Lim, a world leader in natural IVF and In Vitro Maturation and has been responsible for the birth of over 70,000 IVF babies as of 2014, with 10 state of the art facilities throughout Korea,

Maria Fertility sees anywhere from 1300-1500 patients per day and is responsible for over 20,000 egg retrievals per year.

**Responsibilities**:

- Identify the need for and obtain any pre-authorizations prior to treatment
- Interact with patients to answer any questions they might have about the financial process.
- Validate patient demographic data, identify and verify medical benefits.
- Communicate to the patient all financial responsibilities prior to treatment, explaining the expected coverage from their insurance company and the amount that will be patient responsibility.
- Reconcile past due account and invoices with patients
- Generate monthly reports for financial analysis.

**Qualifications**:

- High School diploma - Associates or Bachelor’s degree preferred
- Excellent customer service skills and must enjoy serving patients and interacting with them.
- 2 years of experience in a professional work environment, healthcare preferred.
- Strong attention to detail
- Exhibit courteous, compassionate and respectful treatment of internal and external customers and displays a positive attitude and flexibility in changing situations.
- Strong ethics and high level of personal and professional integrity.
- Strong proficiency in Microsoft Office programs, specifically Word, Excel and Outlook

Pay: From $25.00 per hour

**Benefits**:

- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Work setting:

- In-person

Work Location: In person



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