Medical Receptionist

3 weeks ago

Oxnard, United States Primary Medical Group Full time

**Job Summary**:
The intent of this job description is to provide a summary of the major duties and responsibilities performed in this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description.

The role of the Medical Receptionist encompasses a range of responsibilities within the office. These include filing, answering phone calls, organizing documents, basic bookkeeping tasks, scheduling appointments, and ensuring timely and professional follow-up.

**Essential Job Duties**: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Warmly welcome and assist patients during check-in at the front desk.
- Process patient payments accurately and reconcile the cash drawer on a daily basis.
- Schedule, reschedule, and confirm patient appointments efficiently.
- Verify patient insurance coverage using various websites and systems.
- Aid patients in checking out after their appointments with providers, scheduling follow-up appointments, and providing necessary paperwork, such as lab orders.
- Effectively manage assigned task lists and prioritize tasks as needed.
- Collaborate with co-workers as a team to ensure completion of tasks and provide seamless support to patients and providers.

**Required education and experience**:The requirements listed below are representative of the knowledge, skills, and/or ability required.

**Minimum Education (or substitute experience) required**:

- High School Diploma or equivalent (GED).

**Minimum Experience Required**:

- Knowledge of medical terminology desired.
- Successful completion of a medical front office program or on the job training with an emphasis on customer service.

**Minimum Knowledge and Skills Required**:

- Bilingual in Spanish preferred, although not required.
- Possess strong verbal and written communication skills to maintain a professional and effective level of communication.
- Demonstrate an understanding of the principles and practices related to organization, planning, records management, and general administration.
- Exhibit attributes of dependability, adaptability, and confidentiality as necessary for the role.
- Capable of collaborating with clinical staff and effectively following directions from multiple providers.
- Have basic knowledge of handling monetary transactions.
- Show commitment to the concepts of preventative healthcare and a team-based approach to healthcare delivery.

Salary range: $18.00-$20.00

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