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Distribution Specialist

4 months ago

Austin, United States HUB International Full time

We are a highly committed, diverse financial services organization serving hundreds of thousands of retirement plan participants, individuals, and institutions across the United States. We provide financial piece of mind and top of class solutions, investments, administration, and service. We are committed to the highest Ethics, Competency, Customer Service, and providing our valued clients with the best and most competent professional team.

**BRIEF DESCRIPTION / OVERVIEW**: We are looking for a motivated individual to join our Distribution Processing Team Experience with the material is preferred, but not required. We are willing to train up the right individual. Eagerness to learn and attention to detail are a must. The Distribution Processor serves as a point of contact for the participants and school district, handling a variety of tasks for both internal and external employees and partners, such as written communications, client contact management, and incoming distributions processing. We encourage career development and opportunities are available.

**RESPONSIBILITIES**:
Assist relationship manager in processing 403(b), 457(b), 401(a) and FICA Alternative retirement plans

Process loans, hardship withdrawals, death claims, rollovers, and cash payments distributions

Review plan distributions and determine eligibility based on plan design and regulations

Coordinate with internal relationship manager to resolve problems relating to information or payments

Maintain understanding of applicable rules, regulations and polices governing 403(b), 401(a), 457(b) and FICA Alternative retirement plans

Maintain strong communication with school district officials for participants eligibility

Reconcile payment amounts and documentation with custodian banking team

Process required minimum distributions and maintain knowledge of IRS requirements

Review documents for authenticity and accuracy and processes requests relating to assigned benefit programs

Process all distributions and meet distribution deadlines (both individual and team deadlines)

Provide account statements when needed

May verify the legitimacy of beneficiary designations and finalizes payments for death claims for members/retirees, including those with specialized issues such as QDROs

Assist in the check file process

Assist in providing 1099 records or corrections

**QUALIFICATIONS & SKILLS**:
Proven experience in the areas of customer service, strong communication skills (verbal & written) and willingness to learn.

**Preferred knowledge of retirement accounts**: 403(b), 457(b), 401(k), 401(a), FICA Alternative.

College Degree or comparable industry experience is preferred.

Highly skilled at time management and prioritization of responsibilities.

Ability to handle multiple tasks simultaneously with a high degree of accuracy.

**JOB CLASSIFICATION & ADDITIONAL INFORMATION**:
**Job Classification**: Full-Time

Position hours are 8am - 5pm Monday - Friday.

**Benefits**:
Medical, Dental, & Vision insurance

Generous PTO

Team Appreciation Day

Free drinks and snacks stocked in the break room

\#LI-KP1

Department Account Management & Service

**Required Experience**: Less than 1 year of relevant experience

**Required Travel**: No Travel Required

**Required Education**: High school or equivalent

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Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International