Call Center Representative

3 weeks ago


Bakersfield, United States ATLANTA COMPA INTERNATIONAL LTD Full time

**Call Center Representative**

**Duties**:

- Handle inbound and outbound calls in a professional manner
- Provide exceptional customer service and address inquiries or concerns
- Perform data entry accurately and efficiently
- Analyze customer needs to recommend appropriate products or services
- Maintain a high level of phone etiquette at all times
- Communicate effectively with customers to ensure satisfaction

**Qualifications**:

- Proficient in English; multilingual or bilingual abilities, especially in Spanish, are a plus
- Excellent communication skills, both verbal and written
- Strong customer service orientation with the ability to handle challenging situations professionally
- Experience in a call center or medical office setting is advantageous
- Ability to analyze information and make informed decisions
- Skilled in data entry with high accuracy

Pay: From $67,000.00 per year

**Benefits**:

- 401(k) matching
- Employee assistance program
- Employee discount
- Life insurance
- Paid time off
- Paid training
- Work from home

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Location**:

- Nashville, TN 37201 (required)

Ability to Commute:

- Nashville, TN 37201 (required)

Work Location: In person



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