Case Manager

4 weeks ago

Santa Barbara, United States University of California, Santa Barbara Full time

**Job Code**:4564

**Job Open Date**:4/23/2024

**Application Review Begins**: 5/8/2024

**Department Code (Name)**: SMHC (Student Mental Health Coordination)

**Percentage of Time**: 100%

**Union Code (Name)**: 99 - Non-Represented

**Employee Class (Appointment Type)**: 1 - Staff: Contract

**FLSA Status**:Exempt

**Classified Indicator Description (Personnel Program)**: PSS

**Salary Grade**: Grade 19

**Hiring/Budgeted Salary or Hourly Range**: The budgeted salary range that the University reasonably expects to pay for this position is $80,000 to $83,500 annually.

**Work Location**: Student Health

**Working Days and Hours**: Monday-Friday, 8am-5pm

**Benefits Eligibility**: Full Benefits

**Special Instructions**

**Department Marketing Statement**

The Student Mental Health Coordination Services (SMHCS) office is the single point of contact for the campus community to report concerns about a student in distress or a student distressing others.

**Benefits of Belonging**

Working at UC means being part of this vibrant institution that shines a light on what is possible. People make UC great, and UC recognizes your contributions by making this a great place to work. Excellent retirement and health are just one of the rewards. Learn more about the benefits of working at UC and why You Belong at UC.

**Brief Summary of Job Duties**

**Required Qualifications**
- Bachelor’s Degree in counseling, education, social work or other mental health related field or equivalent combination of education and experience.
- Demonstrated knowledge of and experience working with individuals in mental health crisis.

**Preferred Qualifications**
- Master’s Degree in counseling, education, social work or other mental health related field.
- Experience working with college students and knowledge of developmental stages and risk factors for this population.
- Knowledge or experience in Student Affairs.

**Knowledge, Skills and Abilities**
- Ability to exercise tact, diplomacy, and discretion.
- Skills in judgment, decision-making, and problem solving.
- Strong oral and written communication skills.
- Strong administrative and computer skills.

**Special Conditions of Employment**
- May require eventing and weekend work
- Mandated reporting requirements of Child Abuse
- UCSB Campus Security Authority under Clery Act
- Satisfactory conviction history background check
- UCSB is a Tobacco-Free environment

**Job Functions and Percentages of Time**:
**40% Distressed Student Consultation**:

- Independently serves as a primary point of contact for members of the campus community, including staff, faculty and students, who are seeking consultation and advice about or services for students who seem to be experiencing psychological distress. Occasionally may be called on to respond to inquiries from faculty, staff, and students after hours or on weekends.
- Serves as a primary point of contact on any distressed student concerns involving potential threats to self or others and referring cases to campus multidisciplinary response teams (i.e. Student Behavioral Intervention Team (SBIT) and the Students of Concern Team (SOC Team)). Also, notifies the Threat Management Team (TMT) incident coordinator of student cases which involve or are impacting faculty and staff.
- Collaborates with the Office of Student Conduct (OSC) and provides professional recommendations to OSC in student cases involving mental health and wellness concerns.
- Responsible for the daily operation and management of the Distressed Student Response Protocol in the absence of the Associate Director.

**25% Basic Needs Liaison**:

- Represents the SMHCS department in efforts to support and build partnerships with the UCSB Basic Needs Program, Financial Crisis Response Team, and Rapid Rehousing Team. Works to develop a system of wraparound support for students who are homeless or housing insecure and need help navigating university and community resources. Ensure that issues related to diversity, equity and inclusion are recognized and assessed as factors impacting a student’s wellbeing.
- Coordinates programs to support at risk students, including exploring new and innovative ways to engage students, faculty, and staff. Engages in a comprehensive approach to creating healthier learning communities via consultation and education with the campus community.
- Collaborates with campus mental health providers to regularly gather and disseminate information about campus mental health services and promotion of wellbeing resources via the Basic Needs newsletter.

**25% Managing Student Mental Health Crises**:

- Works closely with the Assistant Dean of Students/SMHCS Associate Director and Dean of Student Wellness to manage student mental health crisis cases that require the attention of the university. Responsible for undertaking initial information gathering, developing recommendations for response, helping to mobilize appropriate response and/or services, and followin

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