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Benefits Manager
2 months ago
**Benefits Manager Job Description**
**Pay**:$80,000 - $100,000 DOE
**Classification**:Exempt
**Department**:Human Resources
**Reports to**:Vice President of Human Resources
**Company Profile**:
USA DeBusk is a best-in-class mechanical and industrial cleaning services provider specializing in servicing the downstream energy market. We offer the full suite of maintenance and turnaround services including hydro blasting, hydro cutting, hydro excavation, chemical cleaning, PEPTM polymer extraction service, vacuum services, tank cleaning, degassing/vapor control, FCC catalyst handling and transportation, and specialty turnaround services. Founded in 2012, USA DeBusk currently has field offices in 24 cities and continues to provide services internationally.
**Job Profile Summary**:
The _Benefits Manager_ plays a critical role in managing the day-to-day plan management of USA DeBusk’s benefit plans. The position reports to the _VP of Human Resources_ and will support the benefits team and USA DeBusk’s HR community as needed. Exceptional analytical skills and interpersonal skills and resolving benefits-related questions from current and former associates and HR leaders is critical.
**Primary Responsibilities**:
- Manage the day-to-day administration and ownership of Blue Cross Blue Shield Association (BCBSA) and core benefit programs including retirement, medical, dental, spending accounts, life, disability, and other benefit plans, and policies for union and non-union associates.
- Evaluate and implement and manage day to day of wellbeing programs to support the overall health of associates.
- Manage, promote, and support ancillary programs as required.
- Develop and manage vendor relationships, including consultants and third-party administrators, to gather data and understand benefit plan dynamics.
- Draft benefits policy, procedures, and job aides.
- Oversee vendor contractual adherence and renewals in coordination with procurement team to ensure timely invoice remittance within annual budget.
- Responsible for research and feedback to escalated customer service issues with third party suppliers.
- Identifies trends and develops solutions to improve customer experience.
- Assist with plan design review including driving open enrollment process, partnering for ADP configuration, testing, and implementing communications.
- Support ongoing benefit activities, including overseeing and reviewing data flow, file feeds and collaborating with the ADP team on configuration updates.
- Collect, analyze, and summarize employee benefit data and trends.
- Identify process improvements, including data quality, reporting and other opportunities to improve overall service and satisfaction levels for both associates and the Benefits management team.
- Assist the Benefits team and other stakeholders (i.e., Labor Relations, HRBPs) in gathering, organizing, and analyzing data from multiple sources using Excel spreadsheets and other analytical tools.
- Analyze results, interpret data, and summarize findings and implications using PowerPoint, Word, and other written communication formats.
- Prepare initial cost projections to support plan design decisions and budget impact for multiple benefit plans.
- Research external sources of information, including healthcare costs and benefit plan trends to fully inform management decisions.
- Maintain/oversee compliance with company policies, state, and federal regulations such as HIPAA, FMLA, COBRA, and ERISA.
- Assists in identifying new, emerging regulatory compliance matters.
- Responsible for non-discrimination testing with third party suppliers/consultants.
- Ad hoc projects as required, assigned, or requested to continue optimizing plans effectiveness and efficiency.
- Responsible for research and feedback to escalated customer service issues with third party suppliers.
- Identify trends and develop solutions to improve customer experience.
- Assist with plan design review including partnering for ADP configuration, testing, and implementing communications.
- Support ongoing benefit activities, including overseeing and reviewing data flow, filing feeds, and collaborating with the ADP team on configuration updates.
- Identify and create process flows and improvements, including data quality, reporting, year beginning/end processes and other opportunities to improve overall service and satisfaction levels for both associates and the Benefits management team.
- Analyze results, interpret data, and summarize findings and implications using PowerPoint, Word, and other written communication formats.
- Research external sources of information, including healthcare costs and benefit plan trends to fully inform management decisions.
- Maintain/oversee compliance with company policies, state, and federal regulations such as HIPAA, FMLA, COBRA, and ERISA.
- Oversee, promote, and support ancillary programs as required.
- Assists in identifying new, emerging regulatory compliance matter