Specialist, Product Management

2 weeks ago


Philadelphia, United States Comcast Corporation Full time

**Job Summary**

**This position is unable to provide work authorization sponsorship or immigration support now or in the future.**

The Technology, Product, Experience (TPX) organization works at the intersection of media and technology and our innovative teams are continually developing and delivering products and next-generation technologies that transform the customer experience.

The Comcast Network and CONNECTivity (CONNECT) organization is a highly agile, fast-paced, dedicated group at the forefront of change focused on innovating, building, and operating the best in class, most reliable access network for our customers.

**About the Team**:
The Network Facilities & Solutions (NFS) Product Team is looking for a Sr. Specialist, Product Management to lead key product initiatives around tools that support our Headend and Data Centers. We are a small but mighty team who support each other and lean in to achieve a common goal of enhancing our technical products to improve the overall customer experience.

**What You’ll do**:
**Opportunity Assessment**:

- ** Competitive Insights**: Analyze the competitive landscape (e.g., Comcast Labs, Emerging Technology) to inform long-term platform vision and strategies aligned with KPIs and market trends.
- ** Strategic Vision**: Develop platform strategies based on market research, performance data, and global industry trends, contributing insights to customer strategies and KPIs.

**Definition & Discovery**:

- ** Experience & Platform Exploration**: Identify and explore new experience and platform opportunities supporting Market KPIs while defining long-term visions and strategies.
- ** Backlog Management**: Plan and prioritize product features for development, ensuring alignment with business value and ROI alongside Product Management.

**Requirements & Common Goals**:

- ** User-Centric Approach**: Represent user insights and advocate for solutions addressing consumer pain points.
- ** Experience & Platform Requirements**:Translate business needs into platform requirements and priorities for Minimum Lovable Products (MLP), emphasizing privacy, security, DEI, accessibility, sustainability, and ethical design.

**Design & Development**:

- ** Prototyping & Design**: Refine prototypes, UI/UX designs, and final specifications based on MLP requirements and KPIs.
- ** Product Build & Testing**: Oversee integration of code into existing platforms, conduct usability and experience testing, and facilitate acceptance testing to ensure alignment with user stories and quality standards.

**Product Launch & Optimization**:

- ** Trials & Release Management**: Conduct final trials, facilitate technology and employee trials, and support Market Product Managers in release management.
- ** Continuous Refinement**: Drive ongoing optimization and refinement of experiences and platforms to enhance market engagement and address user feedback and errors.

**Stakeholder Engagement**:

- ** Reporting & Inquiry Management**: Establish reporting structures for customer behavior tracking, ensure data transparency and documentation, and manage information requests from internal and external stakeholders.

**Skills & Qualifications**:

- Proven experience with Data Center Infrastructure Management (DCIM) tools and technologies
- Experience in strategic planning, product management, and user experience design.
- Strong analytical skills with the ability to translate data into actionable insights.
- Excellent communication and stakeholder management abilities.
- Proficiency in project management tools and agile methodologies.
- This role requires a proactive and strategic thinker with a strong focus on user needs and business goals, capable of driving innovation and continuous improvement in experience and platform development.

**About Our Perks & Benefits**:
We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated.

**Here's a look at just some of the perks and benefits we make available to our US-based employees**:

- Medical & Dental
- 401(k) Savings Plan
- Generous paid time off
- Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.
- Courtesy Services - We offer all of our full-time employees in serviceable areas free digital TV and internet.
- Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms.

**Reasonable Accommodation**:
**Disclaimer**:

- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

**Comcast is an EOE/Veterans/Disabled/LGBT employer.**

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, s



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