Call Center Representative

3 weeks ago


Chicago, United States Elevation Academy Full time

**Job Title**: Call Center Representative

**Job Summary**:
**Responsibilities**:

- Manage large amounts of inbound and outbound calls in a timely manner.
- Follow communication "scripts" when handling different topics.
- Seize opportunities to upsell products when they arise.
- Keep records of all conversations in our call center database in a comprehensible way.
- Meet personal/team qualitative and quantitative targets.
- Meet customer service deadlines and deliverables as outlined in service level agreements.
- Generate sales leads that develop into new customers.
- Provide feedback and suggestions on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.

**Requirements**:

- Strong phone and verbal communication skills along with active listening.
- Customer focus and adaptability to different personality types.
- Ability to multi-task, set priorities, and manage time effectively.
- Ability to handle stress and remain calm under pressure.
- High school diploma or equivalent; college degree preferred.
- Excellent data entry and typing skills.
- Knowledge of customer service principles and practices.
- Availability to work in shifts.

**Benefits**:

- Competitive salary.
- Comprehensive health and dental plans.
- Paid time off.
- Performance-based bonuses.
- Career growth opportunities.



  • Chicago, United States Chicago Pain Medicine Center Full time

    **Call Center Rep** We are seeking a skilled and customer-oriented Call Center Representative to join our team. As a Call Center Representative, you will be responsible for providing exceptional customer service and handling incoming calls from customers or clients. Your primary goal will be to assist patients with inquiries, resolve issues, and ensure...


  • Chicago, United States Elevation Academy Full time

    Job Title: Call Center RepresentativeJob Summary: We are seeking a customer-oriented and results-driven Call Center Representative to join our team. The Call Center Representative will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues,...


  • Chicago, United States Elevation Academy Full time

    Job DescriptionJob DescriptionJob Title: Call Center RepresentativeJob Summary:We are seeking a customer-oriented and results-driven Call Center Representative to join our team. The Call Center Representative will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for...

  • Call Center Agent

    2 weeks ago


    Chicago, United States Pattern Promotions Full time

    Job DescriptionJob DescriptionWe are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and...

  • Call Center Agent

    3 days ago


    Chicago, United States The Chicago Lighthouse Full time

    Call Center Agent will be responsible for providing high quality customer service assistance when responding to inquiries pertaining to I-PASS electronic tolling accounts, violations notices, billing issues, technical issues or general map questions. Call Center, Agent, Customer Service, Technology


  • Chicago, United States John Casablancas Modeling & Acting Center Full time

    Job DescriptionJob DescriptionA note to the hard-working- but currently frustrated job seeker… Do you want to be successful at work AND have fun in a positive work environment? Do you want to be part of something special? John Casablancas Centers is looking for people who will make a profound impact on our Company every day. The position is entitled...

  • Call Center Agent

    3 days ago


    Chicago, United States The Chicago Lighthouse Full time

    To provide the highest level of customer service to members and to the public as it relates to the established procedures set forth by Advocate Health Care wellness program. Answer telephones, provide answers to routine questions, relay calls, and re Call Center, Agent, Customer Service, Technology, Education

  • Call Center Agent

    3 weeks ago


    Chicago, United States Brand Avenue Full time

    Job DescriptionJob DescriptionDescriptionAbout the Role:A Call Center Agent at Brand Avenue is responsible for handling inbound and outbound calls from customers, providing excellent service, and resolving inquiries or issues efficiently. This role serves as the primary point of contact between the company and its customers, ensuring positive experiences and...


  • Chicago, United States City of Chicago School District - Chicago Public Schools Full time

    Chicago Public Schools (CPS) is one of the largest school districts in the United States, serving over 330,000 students in 600 schools and employing nearly 36,000 people, most of them teachers. CPS has set ambitious goals to ensure that every student Call Center, Coordinator, Customer Service, Special Education, Technology, Skills


  • Chicago, United States City of Chicago School District - Chicago Public Schools Full time

    Chicago Public Schools (CPS) is one of the largest school districts in the United States, serving over 330,000 students in 600 schools and employing nearly 36,000 people, most of them teachers. CPS has set ambitious goals to ensure that every student Call Center, Coordinator, Customer Service, Special Education, Technology, Skills

  • Training Specialist

    3 days ago


    Chicago, United States NAMI Chicago Full time

    Description: **Type**: Full-Time **Shift**: This position requires schedule flexibility to meet the needs of the program. Generally, this person will be expected to work at least 20 hours per week (Monday through Friday) during the operational hours of the Lifeline Crisis Center (3:45 PM - 8:15 AM). When onboarding a new cohort of staff, the trainer will be...

  • Training Specialist

    34 minutes ago


    Chicago, United States NAMI Chicago Full time

    Type: Full-Time Shift: This position requires schedule flexibility to meet the needs of the program. Generally, this person will be expected to work at least 20 hours per week (Monday through Friday) during the operational hours of the Lifeline Crisis Center (3:45 PM - 8:15 AM). When onboarding a new cohort of staff, the trainer will be responsible for...


  • Chicago, United States State of Illinois Full time

    DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus. **Title**: PUBLIC SERVICE ADMINISTRATOR Opt 6 - Chicago **SPANISH...


  • Chicago, United States Illinois Department of Children and Family Services Full time

    Location: Chicago, IL, US, 60616 Job Requisition ID: 37442 DCFS is deeply committed to the welfare and protection of children. Our goal is to protect children by strengthening and supporting families. In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus. **Title**:...


  • Chicago, United States Friend Health Full time

    Job DescriptionJob DescriptionPosition SummaryCustomer Support Representative will be responsible for answering incoming calls from patients and scheduling appointments as needed with Friend Family Health Center’s Providers. The position will work a 40-hour week, which includes varying hours, including weekends and holidays when necessary.This position is...


  • Chicago, United States LaSalle Network Full time

    LaSalle Network has partnered with a global leader in acute care aerosol drug delivery in their search for an Inside Sales Representative. With over 25 years of experience, their technology has treated millions of patients across 75 countries. Their flagship product is renowned as the gold standard in respiratory patient care within hospital settings. From...


  • Chicago, United States LaSalle Network Full time

    LaSalle Network has partnered with a global leader in acute care aerosol drug delivery in their search for an Inside Sales Representative. With over 25 years of experience, their technology has treated millions of patients across 75 countries. Their flagship product is renowned as the gold standard in respiratory patient care within hospital settings. From...


  • Chicago, United States The Center for Sleep Medicine Full time

    Full-time Patient Services Representative needed for fast paced medical offices in **Chicago,** IL. This position requires strong written and verbal communication skills, excellent phone manners, a high degree of organization, good computer skills, and the ability to multi-task, prioritize, and work in a team environment. Tasks include front desk coverage,...


  • Chicago, United States Gads Hill Center Full time

    Job DescriptionJob DescriptionThe Associate Director of Center-Based Program Quality and Operations provides programmatic and administrative leadership to the Education, Compliance, and Quality Improvement departments to ensure alignment with the organization's mission, vision, and strategic plan. The Associate Director of Center-Based Program Quality...

  • Sales Representative

    2 weeks ago


    Chicago, United States D N R DIAMONDS INC Full time

    Job DescriptionJob DescriptionJob Description: - Researching independent jewelry retailers and designers in your assigned territory- Utilizing Social Media in addition to cold calling to reach your target audience- Generating sales through client building- Conducting a large number of cold-calls daily to potential clients- Developing knowledge of our...