Bilingual Staff Supervisor

2 weeks ago


Tucson, United States UCP of Southern Arizona Full time

Full Time

Pay: $44,000-48,000 (depending on experience)

At UCP of Southern Southern Arizona (UCPSA), we’re on a mission to unleash the potential within every individual. Our non-profit organization is dedicated to supporting independence and fostering inclusivity for the elderly and people living with disabilities in our community.

**Staff Supervisor Position Overview**:
Are you ready to lead a team of compassionate caregivers on a transformative journey? We’re looking for more than just a leader - we’re seeking a passionate advocate with exceptional communication skills, who believes in the power of motivation over mere management. Together, we’ll inspire our team to bring their absolute best to every moment.

**Some of your responsibilities will include**:

- Conduct uplifting Direct Care Worker evaluations in the heart of our organization and out in the field.
- Champion policies and procedures training, nurturing a culture of continuous improvement.
- Guide transitions in full-time and part-time status of employment.
- Actively participate in monitoring unemployment claims and related activities, ensuring our team members are supported.
- Document every caregiver’s concern, issue, and incident, transforming challenges into growth and improvement.
- Process Direct Care Worker time off requests and leaves of absence, fostering a culture of care and work-life balance.
- Resolve conflicts and conduct investigations, leading with empathy and dedication to resolution.
- Infuse the team with motivation and celebrate achievements, recognizing the remarkable work they do every day.

**Qualifications**:

- A degree in a Human Resource related field is preferred, but passion and work experience hold equal weight.
- Demonstrated leadership in a supervisory role, particularly with caregiving or non-profit environments.
- Exceptional verbal and written communication skills, paired with an ability to inspire and uplift.
- Remarkable organizational and time-management abilities, demonstrating a commitment to excellence.
- A profound belief in a motivational, carrot-based management style, driving success through positivity.
- Knowledge of compliance and regulatory requirements, ensuring we operate at the highest standard.
- An ability to lead and nurture a diverse team of caregivers, guiding them to their full potential.
- A passionate commitment to the mission of UCPSA, and an unwavering belief in limitless living.
- Ability to pass a background check and obtain an Arizona Level 1 Fingerprint Clearance Card
- Ability to work a flexible schedule
- Bilingual in Spanish is required


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