Service Support Staff

3 weeks ago

Scranton, United States Toyota Of Scranton Full time

**Do you like to make people smile? If so, keep reading**

**Toyota of Scranton is growing** We are now hiring dynamic, service-oriented individuals, looking to grow within our Company. Our employees enjoy a culture of respect and integrity, and we provide a rewarding, respectful and energizing environment. It is an inclusive culture based on trust, integrity, humility, and passion. Our employees are creative, anticipatory, and have a tremendous sense of urgency. We are looking for hard working and dedicated individuals join our Service Team. This position is full-time and will require great communication skills and a want to learn. If you are ready to join an organization that values its customers and employees, we want to talk to you

**We Currently Offer**:

- Health Insurance
- Dental Insurance
- Disability Insurance
- Life Insurance
- Supplemental Insurances
- 401K with company match
- On the Job Training

**Responsibilities**:

- Cheerfully welcome guests upon entrance and begin the reception process.
- Meet, greet, provide information, and directs our service guest to the appropriate service advisor.
- Look for opportunities to assist and wow customers making their experience pleasant and memorable.
- Be available and ready to assist, eagerly looking for ways to be helpful to all.
- Look for opportunity to keep grounds neat and clean.
- Understand customer’s non-vehicle needs and provide them with personalized solutions by suggesting activities and facilities provided by the dealership.
- Arrange off-site accommodations, transportation etc. upon request from guests.
- Quickly, politely, and accurately determine appropriate routing for customer inquiries.
- Move vehicles throughout the dealership.
- Assist with technology or any questions from customer new car delivery.

**Requirements**:

- High school diploma or equivalent is required.
- **Valid Driver's License -Required**:

- 1-year verifiable experience as a premium hotel concierge; experience in customer service or relevant role - preferred

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