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Urbn Operations Manager
3 months ago
Location: This position is located at 766 Brackbill Rd, Gap, Pennsylvania, 17527 United States Role Summary:
The Operations Manager is equipped with an in-depth comprehension of E-commerce, Wholesale, and Retail replenishment fulfillment, essential for effective leadership in a multi-channel fulfillment center. Thriving in a dynamic, production-driven atmosphere, they excel in guiding teams towards achieving ambitious goals. Their proactive approach enables them to anticipate challenges, devise solutions, and handle multiple tasks with attention to detail. With a wealth of experience in various Material Handling Equipment (MHE) automation methods including cross belt units, shipping sorters, high-density wave/tote buffers, and the pack-to-wall packing method, they bring invaluable expertise to streamline operations.
Role Responsibilities:
- Facilitate seamless workflow between Direct, Wholesale, and Retail replenishment operations, ensuring efficiency throughout the shift.
- Collaborate with management and cross-functional teams to troubleshoot and resolve operational issues promptly.
- Cultivate effective working relationships across all organizational levels using excellent verbal and written communication skills.
- Mentor and guide supervisors, leads, and associates, fostering their professional growth and development.
- Establish clear performance standards and recognize outstanding performance accordingly.
- Implement progressive disciplinary measures when necessary, in collaboration with department supervisors.
- Act as a liaison between associates and senior management, addressing concerns and communicating effectively with HR when needed.
- Individuals must be motivated team players with a positive attitude and possess excellent verbal and written communication skills.
- Identify and address preventive maintenance and safety issues proactively.
- Ensure compliance with Loss Prevention (LP) protocols.
- Lead or participate in startup meetings to align team objectives.
- Conduct regular inspections to uphold quality standards and accuracy.
- Cross-train associates across departments to enhance operational versatility.
- Provide necessary equipment and supplies to support staff in their roles.
- Offer assistance across all departments as required.
- Fulfill any other duties as assigned by the Director.
Role Qualifications:
- Must be 18 years or older
- College degree in Logistics, Business, Accounting, Finance, Industrial Engineering or equivalent work experience.
- 3 to 5 years of post-college experience in a direct-to-consumer fulfillment environment.
- Proficient in Warehouse Management Systems (WMS) like Manhattan and Order Management Systems (OMS)
- Maintain acceptable attendance and must be able to work overtime as required
Physical Requirements
- Stand and walk throughout a shift
- Climb, balance, kneel, crouch, or crawl for extended periods
- Reach, pull, push, and lift freight and other objects of various shapes, sizes, and weights up to 50 pounds
- Operate warehouse equipment safely as required for the position (i.e. pallet jack, box cutter, carts) which requires coordinated movements
The Perks: Starting from USD $80,000.00/Yr. EEO Statement:
