Returnship - Technical Customer Care Representative

2 weeks ago


Fountain Valley, United States Hewlett Packard Full time

**HPs Horizon Pulse Returnship Program supports experienced professionals who have taken a career break and are ready to re-enter the workforce. Participants can expect to gain valuable skills, knowledge, and support through mentorship, training, and networking opportunities, ultimately empowering them to successfully transition back into the workforce to achieve their career goals.**

**Start date 9/16/2024**

**End date 01/16/2025**

Step into the thrilling world of gaming with us, where we don’t just offer support, we revolutionize the gaming experience. Our experts are game-changers, enhancing every gamer’s journey. This is more than a job, it’s a mission to deliver unparalleled service in an industry we love. Be part of a HyperX that’s redefining gaming, creating immersive experiences, and fostering a vibrant community. Turn your gaming passion into a career and make a real impact. Ready to hit ‘Start’?

Under general supervision, the customer service representative’s responsibilities are to coordinate the warranty of HyperX product for replacement. Assist customers inquiring on configuration, pricing and availability of product information on our website. The representative is responsible for researching and resolving complaints to ensure customer retention and satisfaction. Performs other duties as assigned.

**Responsibilities**:

- Processes and assists internal and external customers returning HyperX product(s) for replacement. Determines and collects necessary information for customer service contact database to complete the return process.
- Resolves external and internal customer service issues independently with general supervision.
- Uses a combination of pre-established guidelines, creativity, and independent judgement to make decisions and to accomplish goals and objectives.
- Willingness to work additional shifts, if necessary, typically during the months of October through February and/or during peak vacation periods.

**Experience and skills needed**:

- High school diploma or equivalent
- 1-3 years of working in Customer Service or equivalent
- Must be able to speak, read, and write English fluently
- Must be proficient with Microsoft Excel and Word.
- Intermediate typing skills and computer skills are required
- Excellent communication and customer service skills are required
- Knowledgeable in common practices, concepts, and procedures
- within the customer service field
- Experience in a call center environment.
- Ability to speak, read, and write Spanish and/or French fluently

**HP offers a comprehensive benefits package, including**:
Dental insurance

Disability insurance

Employee assistance program

Flexible schedule

Flexible spending account

Health insurance

Life insurance

**Per the **California state **statute, **the estimated range of compensation for this job **in that location**, at the time of this posting, is $57,000 - $65,000. This position may be eligible for incentive pay, for openings where this is applicable.



  • Fountain Valley, United States HP Full time

    Processes and assists internal and external customers returning Hyper. X product(s) for replacement. Determines and collects necessary information for customer service contact database to complete the return process. Assists domestic and internationa Customer Care, Representative, Bilingual, Customer Service, Manufacturing, Retail


  • Fountain Valley, California, United States Circle K Full time

    Store : 9024 Warner Ave, Fountain Valley, California 92708Availability - Shift/Days Flexible AvailabilityCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service...


  • Fountain Valley, California, United States Circle K Full time

    Store : 9024 Warner Ave, Fountain Valley, California 92708Availability - Shift/Days Flexible AvailabilityCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service...


  • Fountain Valley, United States XtremeAir USA Full time

    Our company is selling kitchen range hood, stove, shower door, flooring,...-Business hour: Mon - Fri: 9:00AM to 5:30PM, Sat: 10:00 to 4:00PM**Responsibilities:**-Selling products in store- Handle incoming customer inquiries via phone, email, and chat in a professional and timely manner- Provide product information and assist with sales inquiries- Process...


  • Fountain Valley, United States XtremeAir USA Full time

    Our company is selling kitchen range hood, stove, shower door, flooring,...-Business hour: Mon - Fri: 9:00AM to 5:30PM, Sat: 10:00 to 4:00PM**Responsibilities:**-Selling products in store- Handle incoming customer inquiries via phone, email, and chat in a professional and timely manner- Provide product information and assist with sales inquiries- Process...


  • Fountain Valley, United States Memorial Care Full time

    **Title**: Registration Representative **Location**: Fountain Valley, CA **Department**: Admitting **Status**: Per Diem **Shift**: Night (8hr shifts) **Pay Range**: $22/hour At MemorialCare Health System, we believe in providing extraordinary healthcare to our communities and an exceptional working environment for our employees. Memorial Care stands...


  • Cherry Valley, United States Spherion Full time

    Spherion is looking to hire a Customer Care Representative for a local, reputable company in Cherry Valley, IL. The Customer Care Representative will be responsible for arranging dates and times of on-site testing services with customers.Responsibilities:Initiate and maintain contact with customers to determine dates, times, and range of on-site...


  • Cherry Valley, United States Spherion Full time

    Spherion is looking to hire a Customer Care Representative for a local company with an excellent reputation in Cherry Valley, IL! The Customer Care Representative will arrange dates and times for on-site testing services with customers.Highlights:- Temp-to-hire program- $20/hr starting pay- Benefits upon permanent hire include major medical, dental, vision,...


  • Fountain Valley, United States Rubber-Cal Full time

    We are looking for a highly motivated Customer Service Representative. Success in this position will require meticulous organizational skills, excellent written and oral communication skills, and the ability to keep a large number of projects/tasks going concurrently. At least 2 years experience in a professional office environment preferred. Some college...


  • Fountain Valley, United States Ken Tran - State Farm Agent Full time

    **Benefits**: - Signing bonus - Training & development Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and...


  • Fountain Valley, California, United States MemorialCare Health System Full time

    Title:Call Center Representative/Call Agent ILocation:Fountain ValleyDepartment:Navigation CenterStatus:Part-time (30hrs per week)Shift:Days (6hr shifts) Predominantly RemotePay Range:$20.75/hr - $29.47/hrNOTE:Must be available to work 1 Saturday per month.At MemorialCare Health System, we believe in providing extraordinary healthcare to our communities and...


  • Fountain Valley, California, United States MemorialCare Health System Full time

    Title:Call Center Representative/Call Agent ILocation:Fountain ValleyDepartment:Navigation CenterStatus:Part-time (30hrs per week)Shift:Days (6hr shifts) Predominantly RemotePay Range:$20.75/hr - $29.47/hrNOTE:Must be available to work 1 Saturday per month.At MemorialCare Health System, we believe in providing extraordinary healthcare to our communities and...


  • Fountain Valley, California, United States Advantage Technical Full time

    Position:Sr. Analyst, Data LogisticsLocation:Fountain Valley, CA. Tier 1 is searching for an experienced Sr. Analyst, Data Logistics at our Headquarters facility We think creatively and keep challenging ourselves to help create a new future and eventually make humankind's dreams a reality. Ready for the challenge? Tomorrow's most advanced automotive...


  • Jurupa Valley, United States CalPortland Full time

    CalPortland - "EXPECT MORE… WE DELIVER!" This is us… * Best-in-Class, industry leader with a rich history spanning over 125-years * Largest building materials contributor to some of the West's biggest construction projects including: * Los Angeles International Airport * The new Rams Stadium * Staples Center * Wilshire Grand Center * Recipient of...


  • Jurupa Valley, United States CalPortland Full time

    CalPortland - "EXPECT MORE… WE DELIVER!" This is us… * Best-in-Class, industry leader with a rich history spanning over 125-years * Largest building materials contributor to some of the West's biggest construction projects including: * Los Angeles International Airport * The new Rams Stadium * Staples Center * Wilshire Grand Center * Recipient of...


  • Fountain Valley, United States VCA Animal Hospitals Full time

    **Job Description**: Join the VCA West Coast Specialty & Emergency Animal Hospital team! Location: 18300 Euclid St., Fountain Valley, CA 92708 At VCA Animal Hospitals, you can be the Client Service Representative you have always wanted to be! We have a unique culture in our hospital that values each person’s individual skill and personality. There’s...


  • Fountain Valley, United States Ken Tran - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:Signing bonusTraining & development Position OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based...


  • Fountain Hills, United States DISH Full time

    Company SummaryDISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and now we are building America’s First Smart Network™. Today, our brands include...


  • Fountain Valley, California, United States eTeam Full time

    Project Management with execution knowledge of API based projects and cutover planning and release management Yes As a valued colleague on our team, you will provide expert advice and team guidance on developing and maintaining plans for the creation or maintenance of a product, and contribute your technical expertise in production and decision-making In...

  • Technical Designer

    3 weeks ago


    Fountain Valley, United States SHOCK DOCTOR INC Full time

    The Technical Designer will support product development for all projects assigned to USB brands with the focus on Protective Apparel, Protective Equipment, Sports Medicine and Sport Gloves. **ESSENTIAL FUNCTIONS**: - Manage all fitting sessions, fit comments to factories and maintain established fit measurements. - Develop and maintain current WIP reports...