Medical Receptionist

3 weeks ago


Danbury, United States American Family Care Full time

**Benefits/Perks**
- 3- and 4-day work weeks
- Some weekends and holidays required
- Full-time benefits including matching 401(k)
- Flexible Scheduling
- Incentive Plans Growth Opportunities

**Job Summary**
Serve as the first point of contact for the medical front office. Greet and register patients, collect payments, discharge patients, and maintain records.

**Responsibilities**
- Greet patients with great customer service
- Answer phone calls and patient questions in a friendly and helpful tone
- Provide patients with initial paperwork and obtain copies of insurance and identification cards.
- Register patients, update patient records, and verify insurance accurately and timely
- Follow company procedures related to workers’ compensation and occupational medicine patients
- Determine, collect, and process patient payments and address collection and billing issues
- Discharge patients accurately and timely by collecting balances, providing patient documentation, and following discharge procedures
- Assist patients with follow-up appointments, and fulfill medical documentation requests Balance daily patient charges (cash, check, credit cards) against system reports

**Qualifications**
- High School Diploma or GED required
- Previous medical office experience preferred



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