Facilities Tech Manager

2 months ago

San Jose, United States PayPal Full time

**At PayPal (NASDAQ**: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.

**Job Description Summary**: The Facilities Tech Manager is a member of the Facilities Operations team in the Global Real Estate and Facilities department, reporting to the Facilities Manager based in San Jose. This role is responsible for the day-to-day (24 x 7) running of the PayPal HQ facilities located in San Jose. The office supports approximately 4000+ HC in 731,000sq ft. and surrounding property. The operations include an occupied corporate workspace environment plus surrounding property and sublease space within the Bay Area

Facilities Operations goal is to provide first class facilities that demonstrate PayPal’s shared commitments and behaviors.

**Operational Facilities Management**:
Take responsibility and ownership for results, including costs, methods and staffing.

Manage facility maintenance and operations including outsourced technical team and contractors who provide maintenance services and repairs, furniture moves, simple electric projects, painting, cleaning, light construction, and/or exterior cleanup. Manage event set-ups and support amenity space and conference room requirements for all key events or activities being hosted on campus.

**Internal Communication and Relationship Management**:
Participate in cross-functional meetings to identify growth or change facilities requirements, including resource requirements and timelines. Consistent onsite liaison with all business teams.

Partner with local groups on operations solutions, processes, and reporting requirements.

Communicate regularly and timely with Facility Operations management.

Position Requirements

Experience of working within a Facilities Management environment with responsibility for Hard & Soft Services and Standards, SLA’s & KPI’s.

Experience in facilities operations for 24 x 7 Customer Service Centers and Technology Development Centers with Work Order systems.

An understanding of commercial contracts and experience of managing agreed Service Levels within budget.

Excellent people skills and the ability to communicate professionally at all levels.

The ability to manage a very busy workload efficiently and to prioritize key tasks.

A good level of computer literacy and knowledge of key packages to produce reports etc. - MS Word, Excel, PowerPoint, Project.

Ability to manage small fit out projects and participate in overseeing large projects work.

A good knowledge of Building Services, Mechanical, Electrical, HVAC.

Good financial experience, planning, managing and controlling cost.

Manage monthly accruals, invoices, and utility data submittals for budget tracking and sustainability initiatives.

Previous experience in a customer focused role would be a distinct advantage.

Experience of working within a high pressured dynamic environment.

Excellent written and verbal communication skills in English.

A positive “can do” attitude and a willingness to become totally involved with supporting the needs of the business.

Education
Associate Degree or Equivalent

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The U.S. national annual pay range for this role is $43400 to $111980

**Our Benefits**:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

**Who We Are**:
As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation based on a medical condition or religious belief that prevents them from being vaccinated.

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