Hotel Night Auditor

6 days ago

Champaign, United States Holiday Inn Full time

**What we offer**:

- Competitive starting wages
- Health, Dental, Vision and other benefits available after 60 days
- DailyPay
- 401k
- Paid Training
- Paid PTO
- Referral program
- Discounts at all Kinseth Hotel Corporation hotels and restaurants

**SUMMARY**

Provides hotel customer service to guests of hotel by performing the following duties.

**ESSENTIAL DUTIES AND RESPONSIBILITIES **include the following. Other duties may be assigned.
- Greets, registers, suggestively sells hotel rooms, issues room keys, assigns rooms to guests and sets wake up calls in a efficient, warm and friendly manner.
- Acts as hotel manager on duty and follows the prescribed MOD procedures on communication, emergency procedures and guest satisfaction.
- Enters daily changes and balances accounts such as guest, house, guest tray, city ledger and advance deposits. Resets system for the next business day.
- Ensures that the night audit procedures are completed on a daily basis and the information entered and posted are accurate, balanced and timely.
- Enters information and prints night audit reports in an accurate and timely manner per night audit guidelines.
- Ensures guest safety by following established security procedures including fire/tornado procedures, key security and guest privacy.
- Date stamps, sorts, and racks incoming mail, faxes and messages.
- Records and communicates guest special requests and problems to appropriate department and ensures they are addressed in a timely and acceptable manner.
- Answers inquiries pertaining to hotel services; registration of guests; and local attractions and provides travel directions.
- Accurately checks out guests and communicates departures with housekeeping staff.
- Accurately computes bill, collects payment, makes change for guests and makes deposits according to KHC cash handling procedures.
- Makes, confirms and cancels reservations via telephone, computer and in writing.
- Answers and routes internal and external phone calls in an articulate, friendly manner using prescribed procedures.
- Posts charges such as hotel room, food, liquor, or telephone to ledger.
- Deposits guests' valuables in hotel safe or safe deposit box.
- Maintains the shift-to-shift log accurately to ensure proper communication between shifts is maintained.
- Maintains the cleanliness and organization of the hotel lobby and front desk area.
- Washes, folds and properly stores laundry (depending on business unit).

**KHC POLICIES**:Responsible for following all KHC policies and procedures as set forth in the KHC handbook, KHC Front Desk Procedure Manual and property specific guidelines/standards. These policies include dress code, safety and performance standards. Employees must also maintain a professional image and report to work as scheduled.

**PHYSICAL DEMANDS**:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries.

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk and reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. The employee is required to work alone and stay awake and alert all night.

Brand: Holiday Inn

Address: 101 Trade Center Dr Champaign, IL - 61820

Property Description: 303 Holiday Inn

Property Number: 303

  • Night Auditor

    2 weeks ago

    Champaign, United States Courtyard Champaign Full time

    Job Summary: **$16 per hour. Weekend availability needed.** The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Primary responsibilities include: registering guests making reservations preparing daily reports balancing...

  • Hotel Guest Service Manager

    1 month ago

    Champaign, United States Kinseth Hospitality Full time

    What we offer:Competitive starting wagesHealth, Dental, Vision and other benefits available after 60 daysDailyPay401kPaid TrainingPaid PTOReferral programDiscounts at all Kinseth Hotel Corporation hotels and restaurants SUMMARYCoordinates front desk activities of hotel and ensures complete satisfaction of all guests, resolves problems arising from guests'...

  • Front Desk Agent 3pm-11pm

    1 week ago

    Champaign, United States Fairfield Inn Champaign Full time

    Overview: **Duties**: - Greet and check-in guests in a friendly and professional manner - Handle guest inquiries, requests, and complaints promptly and courteously - Assist guests with reservations, check-outs, and payment processing - Provide information about hotel services, amenities, and local attractions - Maintain a clean and organized front desk...

  • Housekeeper

    1 month ago

    Champaign, United States Drury Hotels Full time

    Pay is $16.50 per hour! Quarterly Bonus! 90-Day Raise! Property Location: 905 W. Anthony Dr. - Champaign, Illinois 61821 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and...

  • Housekeeper

    1 month ago

    Champaign, United States Drury Hotels Company, LLC Full time

    Pay is $16.50 per hour! Quarterly Bonus! 90-Day Raise! Property Location: 905 W. Anthony Dr. - Champaign, Illinois 61821 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT...

  • Housekeeper

    4 weeks ago

    Champaign, United States Drury Hotels Company, LLC Full time

    Pay is $16.50 per hour! Quarterly Bonus! 90-Day Raise! Property Location: 905 W. Anthony Dr. - Champaign, Illinois 61821 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT...

  • Weekend Housekeeper

    3 weeks ago

    Champaign, United States Drury Hotels Company, LLC Full time

    Pay is $16.50 per hour! Quarterly Bonus! 90-Day Raise! Property Location: 905 W. Anthony Dr. - Champaign, Illinois 61821 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT...

  • Housekeeper

    3 weeks ago

    Champaign, United States Drury Hotels Company, LLC Full time

    Pay is $16.50 per hour! Quarterly Bonus! 90-Day Raise! Property Location: 905 W. Anthony Dr. - Champaign, Illinois 61821 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT...

  • Weekend Housekeeper

    4 weeks ago

    Champaign, United States Drury Hotels Full time

    Pay is $16.50 per hour! Quarterly Bonus! 90-Day Raise! Property Location: 905 W. Anthony Dr. - Champaign, Illinois 61821 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT...

  • Weekend Housekeeper

    3 weeks ago

    Champaign, United States Drury Hotels Full time

    Pay is $16.50 per hour! Quarterly Bonus! 90-Day Raise! Property Location: 905 W. Anthony Dr. - Champaign, Illinois 61821 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT...

  • Weekend Housekeeper

    7 days ago

    Champaign, United States Drury Hotels Full time

    Pay is $16.50 per hour! Quarterly Bonus! 90-Day Raise! Property Location: 905 W. Anthony Dr. - Champaign, Illinois 61821 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow. WHAT...

  • Front Desk Agent

    3 weeks ago

    Champaign, United States Fairfield Inn & Suites Full time

    Job Summary: **Responsibilities**: - Greet and welcome guests in a friendly and professional manner - Check guests in and out efficiently - Answer phone calls and direct inquiries to the appropriate department - Assist guests with requests and provide information about hotel services - Handle reservations and cancellations - Process payments accurately -...

  • Front Desk Agent

    2 weeks ago

    Champaign, United States Fairfield Inn & Suites Full time

    Job Summary: **Responsibilities**: - Greet and welcome guests in a friendly and professional manner - Check guests in and out efficiently - Answer phone calls and direct inquiries to the appropriate department - Assist guests with requests and provide information about hotel services - Handle reservations and cancellations - Process payments accurately -...

  • Weekend Housekeeper

    1 month ago

    Champaign, United States Drury Hotels Full time

    Pay is $16.50 per hour! Quarterly Bonus! 90-Day Raise!Property Location:905 W. Anthony Dr. - Champaign, Illinois 61821You belong at Drury Hotels.Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.WHAT YOU...

  • Housekeeper

    3 weeks ago

    Champaign, United States MCR Hotels Full time

    The Housekeeper at the Homewood Suites by Hilton Champaign is primarily responsible for cleaning and preparing attractive guest rooms, hallways, and public areas in the hotel. ESSENTIAL FUNCTIONS Follow company and brand procedures in the cleaning and preparation of guest rooms. Complete all pre-cleaning duties such as stocking guest supplies, cleaning...

  • Housekeeper

    3 weeks ago

    Champaign, United States Drury Hotels Full time

    Housekeeper page is loaded **Housekeeper** **Housekeeper** locationsChampaign, IL time typeFull time posted onPosted 4 Days Ago job requisition idR11082 Starting at $14.50 per hour!Property Location: 905 W. Anthony Dr. - Champaign, Illinois 61821**YOU BELONG AT DRURY HOTELS.** Getting a job is just the beginning. Finding a place where you belong is what...

  • Housekeeper

    4 weeks ago

    Champaign, United States Drury Hotels Full time

    Pay is $16.50 per hour! Quarterly Bonus! 90-Day Raise!Property Location:905 W. Anthony Dr. - Champaign, Illinois 61821You belong at Drury Hotels.Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.WHAT YOU...

  • Weekend Housekeeper

    1 week ago

    Champaign, United States Drury Hotels Full time

    Pay is $16.50 per hour! Quarterly Bonus! 90-Day Raise!Property Location:905 W. Anthony Dr. - Champaign, Illinois 61821You belong at Drury Hotels.Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.WHAT YOU...

  • Guest Service Agent

    3 weeks ago

    Champaign, United States Drury Hotels Full time

    Pay is $16.50 per hour! Shift is 7a-3pm! Quarterly Bonus! 90-Day Raise! Family-Sized Benefits! Open Availability Preferred Property Location: 905 W. Anthony Dr. - Champaign, Illinois 61821 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference...

  • Guest Service Agent

    4 weeks ago

    Champaign, United States Drury Hotels Full time

    Pay is $16.50 per hour! Shift is 7a-3pm! Quarterly Bonus! 90-Day Raise! Family-Sized Benefits! Open Availability Preferred Property Location: 905 W. Anthony Dr. - Champaign, Illinois 61821 You belong at Drury Hotels. Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference...