Program Manager

2 weeks ago


Mesa, United States Child Crisis Arizona Full time

Child Crisis Arizona is a beacon of hope for our community's most vulnerable children and families. For nearly five decades, our non-profit organization has been dedicated to providing a safe environment, free from abuse and neglect, and offering help in times of crisis and non-crisis to strengthen families and build resiliency

The impact of Child Crisis Arizona's work is immeasurable. By joining our team, you would provide critical support and interventions to families in need, helping to break the cycle of abuse and neglect and create strong and successful families. This approach includes both crisis interventions, such as emergency shelter and family reunification services, as well as ongoing support to build family resiliency, including counseling, education, and parenting classes. In 2020 alone, Child Crisis Arizona served over 6,000 children and families through various programs and services.

**YOU** can help make a difference in the lives of those in need. Join Child Crisis Arizona in our mission to protect and support our community's children and families. We are here because you matter And we believe that every child matters too **_Safe Kids, Strong Families_**

ESSENTIAL FUNCTIONS
- Responsible for the coordination of day to day activities of program and services.
- Ensures that program follows organization’s guidelines, policies, licensing and contracts; monitor staff and records to ensure compliance.
- Coordinates personnel activities within this program, including but not limited to: the interview and selection of the employees, evaluation of employee performance, supervision for assigned staff, and coordination with others providing supervision/consultation to program staff.
- Oversees scheduling of shelter staff and shelter calendar for both staffing and activities ensuring appropriate unit structured times are followed.
- Direct supervision of various Residential Program Supervisors and responsible for oversight of all Residential staff.
- Ensures staff/client ratio is always in compliance and fills in for line staff as needed to maintain ratio.
- Works with Program Director to assess and recommend appropriate modifications to staffing patterns, protocols, procedures needed due to program changes, contract updates, etc.
- Provides supervision and training to shelter and group home staff under their purview. Supervises and evaluates student interns accepted into the program as deemed appropriate.
- Ensures data, program information and reports to fulfill contracts, grants and other funding requirements and works collaboratively with the Grant Writer to complete regular reporting requirements.
- Oversees, maintains and ensures activities logs and all other required documentation is completed accurately and timely according to contractual requirements.
- Communicates any urgent needs of shelter and group home operations to Program Director to include client, staffing and program concerns and requests as appropriate.
- Will be available for Supervisors and other staff on an on-call basis
- Reports program outcomes to Program Director.
- Manages environment of care for all shelter houses and group home.
- Assists with audit/licensure/site visit preparation and renewals.
- Represents the organization and program in the community.
- Participates in continuing education and training related to the program.
- Leads and oversees Team and Program meetings.
- Meets regularly in person for individual supervision with the Supervisor or designee.
- Models Center’s expectation for sensitivity and competency relating to diversity and cultural awareness.

EDUCATION/EXPERIENCE
- Bachelor’s degree and experience in related field required. Master’s degree preferred.
- Must possess valid Level One Fingerprint Clearance Card or able to obtain one prior to employment
- Must be at least 21 years of age
- Must possess a valid driver’s license with a 5-year clean driving record
- Excellent organizational, problem solving and hands on management skills.
- Demonstrated crisis management skills and critical thinking
- Ability to multitask, delegate and follow up in a fast moving and changing environment
- Highly proficient with Microsoft Office Suite and comfortable with technology in performing job duties.

As a valued member of our team, Child Crisis Arizona will provide you
- Medical, Dental, and Vision coverage
- Heath Savings Account
- Flexible Spending Account
- 401K with company match
- Generous amount of PTO

*Actual Pay Rates are based on Education and Experience*

Child Crisis Arizona is an Equal Opportunity Employer and has zero tolerance for discrimination or harassment of any kind. We are committed to the principle of equal employment opportunity for all applicants and employees and to providing employees with a work environment free of discrimination and harassment. It is our intention that all qualified applicants be given equal opportunity and that all employment decisions are based on busin


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