Patient Services Coordinator/customer Service

2 weeks ago


Westbrook, United States Physical Therapy & Sports Medicine Centers Full time

Physical Therapy & Sports Medicine Centers (PTSMC) is seeking a **Part-Time** Patient Services Coordinator for our private practice physical therapy office in Westbrook, CT.

**Responsibilities include**:

- Provide high-quality customer service
- Greet patients and visitors entering the clinic
- Answer telephones and direct calls accordingly
- Explain all forms to ensure completion such as intake and insurance documents
- Input documents and data accurately in the electronic medical record
- Schedule appointments
- Collect patient payments

Clinics are open 7:00 am - 7:00 pm. Must be available for some evenings.

**Salary Range**:$18 - $19/hour based on experience

**ABOUT THE ORGANIZATION**

**Why Choose PTSMC?**

Physical Therapy & Sports Medicine Centers is proud to have been named a “**Top Workplace**” in Connecticut for 13 consecutive years, as well as a “**Top Workplace USA**” for the past 3 years

**Our Mission**
Improving the quality of people's lives by providing:

Unmatched experiences
- Clinical excellence
- Lifelong relationships

**Who We Are**
Physical Therapy & Sports Medicine Centers is Connecticut's largest private-practice physical therapy company with 32 locations around the state serving more than 20,000 patients every year. President Alan Balavender, a physical therapist himself, purchased and started the first PTSMC clinic in Waterbury in 2000. Balavender established a 'partnership model' that supports physical therapists who want to own and operate their own clinics, and has since helped more than 20 clinicians realize that goal.

**Our Reputation**
Physical Therapy & Sports Medicine Centers has achieved a reputation as a leader in healthcare throughout the state of Connecticut, improving the quality of life for our patients with a 'patient-centric' approach to physical therapy. Our aim is to return individuals to work, athletics, activity level and the lifestyle they enjoyed prior to pain, injury or surgery.

**PT for Life Culture**

At PTSMC, we are always building our 'PT for Life' culture. 'PT for Life' is our philosophy for how we treat each other and our customers, be they patients, friends, family or clients. We are proud to be named a 'Top Workplace' in Connecticut for thirteen consecutive years - a distinction made even more meaningful by the fact that it is earned through employee feedback on factors such as job-satisfaction and work environment. We are also proud to have earned a 'World Class' designation by Net Promoter Score, an internationally recognized customer satisfaction survey, as well as a 5-star average review on Google. It is our commitment to provide excellent care and service to all who interact with PTSMC - from the first touchpoint to the moment a patient leaves feeling better - and to build lifelong relationships along the way.



  • Westbrook, United States Physical Therapy & Sports Medicine Centers Full time

    Job DescriptionJob DescriptionPhysical Therapy & Sports Medicine Centers (PTSMC) is seeking a Part-Time Patient Services Coordinator for our private practice physical therapy office in Westbrook, CT. Patient Service Coordinators are vital members of our clinic’s team and often the first and last point of contact at our front desk. PSCs provide quality...


  • Westbrook, United States Physical Therapy & Sports Medicine Centers Full time

    Job DescriptionJob DescriptionPhysical Therapy & Sports Medicine Centers (PTSMC) is seeking a Full-Time Patient Services Coordinator for our private practice physical therapy office in Westbrook, CT. Patient Service Coordinators are vital members of our clinic’s team and often the first and last point of contact at our front desk. PSCs provide quality...


  • Westbrook, United States Physical Therapy & Sports Medicine Centers Full time

    Job DescriptionJob DescriptionPhysical Therapy & Sports Medicine Centers (PTSMC) is seeking a Full-Time Patient Services Coordinator for our private practice physical therapy office in Westbrook, CT. Patient Service Coordinators are vital members of our clinic’s team and often the first and last point of contact at our front desk. PSCs provide quality...


  • Westbrook, United States Physical Therapy & Sports Medicine Centers Full time

    Job DescriptionJob DescriptionPhysical Therapy & Sports Medicine Centers (PTSMC) is seeking a Part-Time Patient Services Coordinator for our private practice physical therapy office in Westbrook, CT. Patient Service Coordinators are vital members of our clinic’s team and often the first and last point of contact at our front desk. PSCs provide quality...


  • Westbrook, United States Physical Therapy & Sports Medicine Centers Full time

    Job DescriptionJob DescriptionPhysical Therapy & Sports Medicine Centers (PTSMC) is seeking a Part-Time Patient Services Coordinator for our private practice physical therapy office in Westbrook, CT. Patient Service Coordinators are vital members of our clinic’s team and often the first and last point of contact at our front desk. PSCs provide quality...


  • Westbrook, United States Physical Therapy & Sports Medicine Centers Full time

    Job DescriptionJob DescriptionPhysical Therapy & Sports Medicine Centers (PTSMC) is seeking a Part-Time Patient Services Coordinator for our private practice physical therapy office in Westbrook, CT. Patient Service Coordinators are vital members of our clinic’s team and often the first and last point of contact at our front desk. PSCs provide quality...


  • Westbrook, United States Physical Therapy & Sports Medicine Centers Full time

    Physical Therapy & Sports Medicine Centers (PTSMC) is seeking a **Part-Time** Patient Services Coordinator for our private practice physical therapy office in Westbrook, CT.**Responsibilities include**: - Provide high-quality customer service - Greet patients and visitors entering the clinic - Answer telephones and direct calls accordingly - Explain all...


  • Westbrook, United States Pine State Services - Service Experts Full time

    **Location: Westbrook, Maine** **Why You Should Join the Service Experts Team?** Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth.** Join us and become an EXPERT!** - Service Experts Company...


  • Westbrook, United States Westbrook Honda Full time

    We are looking for a Service Appointment coordinator to help schedule service appointments daily. Located just off exit 65 on RTE 95 in Westbrook. At Westbrook Honda, you can expect to work on a team of dedicated employees. Our team works with a collaborative approach and encourages success amongst each of our members. Experience preferred, but we will train...

  • Customer Service

    3 weeks ago


    Westbrook, United States Bin There Dump That Full time

    Job Overview: **Duties**: - Customer service responsibilities: - A true, people first, mentality with a high focus on customer satisfaction **Job Types**: Part-time, Internship, Temporary Pay: $18.00 per hour Schedule: - Day shift Application Question(s): - Are you able to work Saturday's? **Experience**: - customer service: 2 years...


  • Westbrook, United States Westbrook Honda Full time

    Job DescriptionJob DescriptionWe are looking for a Service Appointment coordinator to help schedule service appointments daily. Located just off exit 65 on RTE 95 in Westbrook.At Westbrook Honda, you can expect to work on a team of dedicated employees. Our team works with a collaborative approach and encourages success amongst each of our members. Experience...


  • Westbrook, United States Vein Healthcare Center Full time

    Overview: The Vein Healthcare Center (VHC) in South Portland, Maine seeks a Patient Care Coordinator (PCC). At VHC, we always put our patients and their comfort and care first. Our team is a dedicated group of people who focus on the treatment of varicose veins and vein-related diseases. Because the first point of contact for our patients is often on the...


  • Westbrook, United States Pine State Services - Service Experts Full time

    Job DescriptionLocation: Westbrook, MaineLead Service TechnicianReports To: Operations Manager or General ManagerStatus: Full-time, Regular positionCategory: TechnicianLocation Name: Pine State ServicesLocation Address: 3 Eisenhower Drive Westbrook, MaineJoin the team of experts and realize your true potential!Our Top Service Technicians earn over $130,000...


  • Westbrook, United States Pine State Services - Service Experts Full time

    Location: Westbrook, MaineLead Service TechnicianReports To: Operations Manager or General ManagerStatus: Full-time, Regular positionCategory: TechnicianLocation Name: Pine State ServicesLocation Address: 3 Eisenhower Drive Westbrook, MaineJoin the team of experts and realize your true potential!Our Top Service Technicians earn over $130,000 annually. Total...


  • Westbrook, United States Pine State Services - Service Experts Full time

    Location: Westbrook, MaineLead Service TechnicianReports To: Operations Manager or General ManagerStatus: Full-time, Regular positionCategory: TechnicianLocation Name: Pine State ServicesLocation Address: 3 Eisenhower Drive Westbrook, MaineJoin the team of experts and realize your true potential!Our Top Service Technicians earn over $130,000 annually. Total...


  • Westbrook, United States Oldcastle BuildingEnvelope Full time

    SIGCO, an OBE Company is the preeminent architectural glass and metal fabricator and distributor in New England. Since our inception in 1986, SIGCO has grown and changed over the decades, expanding into new product areas and territories, while maintaining a cutting edge manufacturing facility. But our commitment to service and craftsmanship remain unchanged....


  • Westbrook, Maine, United States Inclusively Full time

    Customer Service Representative 1, Mobile Billing- OnsiteAbout the Company: Inclusively is collaborating with a top broadband connectivity company and cable operator to recruit a Customer Service Rep 1, Mobile Billing- Onsite.About Inclusively: Inclusively is a digital platform that links candidates with disabilities, who may benefit from workplace...


  • Westbrook, United States Inclusively Full time

    Inclusively is partnering with a leading broadband connectivity company and cable operator to hire a Customer Service Rep 1, Mobile Billing- Onsite. Please note: this role is NOT an internal position with Inclusively but with the partner company. ABOUT INCLUSIVELY: Inclusively is a digital tech platform that connects candidates with disabilities, who may...

  • Customer Service

    2 weeks ago


    Westbrook, United States Pratt Abbott Full time

    GOOD PAY & GREAT BENEFITS! As our Customer Service Representative, you will serve as the face of Pratt Abbott, providing exceptional customer service. You will keep the store clean, process dry cleaning and wash and fold orders, sign up new customers, and operate a register. To thrive in this role, you **must** have the abilities to multitask, basic math...


  • Westbrook, United States Westbrook Honda Full time

    We are looking for a Service Appointment coordinator to help schedule service appointments daily. Located just off exit 65 on RTE 95 in Westbrook. At Westbrook Honda, you can expect to work on a team of dedicated employees. Our team works with a collaborative approach and encourages success amongst each of our members. Experience preferred, but we will...