Program Director

4 weeks ago

Austin, United States LifeWorks Austin Full time

**LifeWorks** of **Austin, TX** is looking for a Program Director** **to join our 2Gen Program as part of our **Education** team Provides leadership and oversight for all aspects of the assigned program(s), including the development, delivery, management, evaluation, and reporting of services and programming related to the program(s) covered. The Program Director ensures the program(s) meets all applicable standards and works collaboratively with staff, clients, and external stakeholders to identify new program strategies and community partnerships.

**ADDITIONAL SUMMARY** **2-GEN**:
The Program Director provides leadership and oversight of the (2-GEN program that works alongside expectant and parenting youth and young adults ages 11 - 21, their partners, and their families. The 2-Gen program is a holistic parenting support program with a housing component. Services include intense case management, housing support for young parents experiencing homelessness, crisis support, parenting groups and outings, life skills classes, and sexual and reproductive health individual and group sessions. This program serves a very high need population that may experience challenging situations such as mental health crisis, substance use disorder, domestic violence/intimate partner violence, shortage of basic needs, etc. Leadership of the program requires a high level of adaptability and responsiveness.

This **full time, exempt** position earns a competitive starting pay rate ranging from $79,135.41-$86,477.87 annually, depending upon experience. Benefits are also included, which consist of 24 PTO days per year (accrued); 15 paid holidays per year; a free employee medical plan with $100 per month HSA contribution (plus other affordable employee or family medical, dental, and vision options); a retirement savings plan with 50% match on the first 6% of contributions, and much more

**RESPONSIBILITIES**
- Leads the operations and strategies for the assigned program(s) with a focus on implementing a healing-centered and data-informed service delivery environment. Responsible for the design, development, and implementation of the assigned program(s) and associated initiatives.
- Manages highly complex and nuanced contracts with diverse stakeholders and contract compliance requirements.
- Responsible for the compilation, analysis, and reporting of program outcomes to program funders and other stakeholders. Ensures that funder reports and other deliverables are completed and submitted accurately within the designated timeframes to meet contractual regulations and deadlines.
- Oversees program use of and compliance with evidence-based models and/or program curricula to ensure high-quality service delivery.
- Continuously identifies and implements emerging and established best practices in partnership with the Research & Evaluation team to ensure continual quality improvement and high impact outcomes.
- Regularly utilizes agency and/or funder database(s) to manage, analyze, interpret, and assess program performance; uses data to make decisions and course correct as necessary.
- Manages the assigned program budget(s), approves program expense reports, and makes budgeting recommendations for each program.
- Enforces and complies with all requirements outlined by funding sources, licensure and accrediting bodies, the program, and the agency, including requirements pertaining to data, paperwork, training, processes, and procedures, among other things.
- Responsible for the hiring, orientation, training, supervision, evaluation, and dismissal of direct reports in accordance with Agency policies and procedures.
- Holds staff accountable for meeting individual and program performance objectives, such as data quality and contract compliance requirements, by coaching, planning, monitoring, and appraising job results.
- Responsible for developing and maintaining program training materials. Delivers training to staff on an ongoing and as-needed basis to ensure excellence in service delivery.
- Provides guidance and support to direct reports managing complex crisis situations involving high-acuity clients with histories of chronic trauma and neglect, homelessness, and/or systems involvement, as applicable.
- Serves as the program’s primary point of contact for contract officers, program evaluators, and subcontractors; coordinates client files and other materials for funders, monitoring visits, and internal and/or external audits
- Represents the program at leadership meetings and communicates agency and leadership decisions to their team.
- Ensures the integration of program services with other agency services to support clients in a holistic manner.
- Participates in community committees, working groups, and initiatives, and provides community trainings, presentations, and outreach activities, as appropriate.
- Functions as the program liaison between the Agency, funding sources, universities, governmental organizations, and community st

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