Assistant General Manager- Aka Beverly Hills

3 days ago

Beverly Hills, United States AKA Hotels & Hotel Residences Full time

**AKA BEVERLY HILLS is hiring for a Assistant General Manager**

The sleek furnished Beverly Hills apartments at AKA are distinct from any other luxury extended stay in Los Angeles. Situated at Crescent Drive and Wilshire Boulevard, AKA’s Beverly Hills luxury extended stay is an exclusive and contemporary residential oasis.

Our Team Members enjoy very generous PTO; Health; Dental; Vision and 401(k) benefit plans. We recognize and promote top performers because we know that our success is due to your achievements.

**We’re looking for someone with**:

- Four year degree or equivalent.
- Minimum of three years of Operations experience.
- Ability to be flexible with work schedule, including nights, weekends, and holidays.
- Meticulous attention to detail

**In this role you will be responsible for**:

- Demonstrates Leadership - Utilizing interpersonal and communication skills to lead, influence and encourage others; Leading by example.
- Manages daily operations of the property ensuring excellence in resident / guest service while promoting company culture and ensuring Team Member adherence to company and property policies and procedures.
- Supervises, develops and holds accountable the performance of all operating departments including, but not limited to: Front Office, Valet, Housekeeping, Maintenance through KPI metrics.
- Adheres to all AKA policies and procedures and trains new operational leadership team members to ensure compliance.
- Ensures that training in service standards is conducted in each department using the steps to effectively train according to AKA standards, including compliance.
- Maximizes resident / guest satisfaction in a cost-efficient manner, measuring outcomes via reviews, surveys and other feedback methods.
- Ensure that all department leaders maintain budgeted productivity levels and AKA standard accounting procedures.
- Accomplishes cash control objectives by assigning, scheduling, coaching, counseling, and disciplining Team Members in all aspects of money control; communicating role expectations; planning, monitoring, appraising, and reviewing role contributions; enforcing policies and procedures.
- Oversees AP activity to ensure batching, coding, and reviewing of invoices are processed for payments. Assists other departments in maintaining actual expenditures verses budget.
- Maintains credit/AR/billing controls by establishing policies and procedures for collections and billing.
- Assists in solving guest concerns/billing errors/credit card disputes.

The hospitality industry requires varying schedules to support the business needs of the hotel.

**ABOUT SHK MANAGEMENT, D/B/A KORMAN COMMUNITIES, PARENT OF “AKA”**

Built on a sound foundation of family values forged over a century ago, Korman Communities carries forward a name synonymous with integrity, market savvy, and proven performance in the real estate development, investment and operations arenas. Korman's reputation reflects four generations of dedication and business acumen, resulting in the construction of more than 40,000 single family homes, 6,000 condominiums, 16,000 apartments and townhouses, 4,000 hotel suites, and 2,000,000 square feet of commercial space.

Korman's original furnished apartment concept, conceived of fifty years ago - short-term, furnished apartments in a traditional multi-family residential setting - has evolved to an innovative residential hybrid for travelers and discerning business persons seeking flexible-stay furnished residences.

Today Korman Communities is a fully integrated, multi-dimensional real estate company with development, management, legal and financial capabilities operating throughout the United States. The portfolio is comprised of 20 properties under two brands - AVE suburban garden-style and mid-rise communities, and AKA urban high-rises in prime locations.

Pay: From $90,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance

Experience level:

- 3 years

Shift:

- Day shift
- Evening shift
- Morning shift

Weekly day range:

- Monday to Friday
- Weekends as needed

Ability to Relocate:

- Beverly Hills, CA 90210: Relocate before starting work (required)

Work Location: In person

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