Service Supervisor

2 weeks ago


Houston, United States Mustang Cat Full time

We are hiring a Service Supervisor in Houston, Texas, to manage, supervise, and perform day-to-day operations of the Largebore Engine Rebuild Center.

**Service Supervisor Benefits**:

- Great Work-Life Balance
- Tuition Reimbursement
- Vast Growth Opportunities
- Job Stability
- Full-Time Benefits to include: Medical, Dental, Vision
- 401(k) Employer Matching
- Paid Vacation, Sick Time, Holidays

**Service Supervisor Responsibilities**:

- Supervise day-to-day operations of teams
- Ensure production deadlines are met
- Monitor shop expenses and technician overtime
- Perform monthly safety meetings and inspections
- Oversee warranty repairs
- Open, edit, review, and invoice service work orders
- Complete employee performance reviews
- Address customer issues, concerns, and disputes
- Communicate with Product Support Sales Reps and customers regarding status of repairs
- Represent Mustang Cat in a professional manner in and away from the office

**Service Supervisor Position Requirements**:

- Bachelor's degree in Ag Systems Management, Business, mechanical or other related field or tenured work experience in field
- Will consider equivalent work experience in lieu of educational requirements
- Demonstrated ability to positively lead a team
- Ability to manage time and priorities appropriately
- Experience with SIS
- Strong Computer skills
- Positive, outgoing personality with the ability to maintain good working relationships
- Ability to think on your feet, manage multiple tasks, and work efficiently in a fast-paced environment

**Strongly Preferred Experience**:

- At least 2 years’ experience in a supervisory role
- Knowledge of Cat Systems

Mustang Cat is a licensed Caterpillar dealer that provides new and used construction equipment, machinery, power systems, rentals, servicing, and more. If you’re passionate about all you do, we want you to work with us. Start a career with Mustang Cat

EOE/Minorities/Females/Vet/Disability



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