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Transportation Supervisor

4 months ago

Houston, United States GSFoods Full time

**TITLE**: Transportation Supervisor **DIVISION**: Transportation

**REPORTS TO**:Transportation Manager **FLSA CLASSIFICATION**: Exempt/Salary

**Gold Star Foods **is the leading food distributor to K-12 schools in the United States. We are a company devoted to providing our customers with incredible customer service. We know that it is our employees who make the difference Join our team and find out what it is like to work somewhere where you enjoy getting up for work every day

**POSITION OVERVIEW**:
The Transportation Supervisor is responsible for Supervising delivery activity and dispatching of personnel, equipment, and services in a professional, safe, and efficient manner achieving the highest levels of driver safety and productivity, equipment utilization, and customer service, while in accordance with all policies, laws, and regulations.

**PRINCIPLE RESPONSIBILITIES**:

- Supervise, train, and retain an adequate pool of professional drivers ensuring compliance with all safety and Hours-of-Service rules.
- Continuously review and analyze all routes, making recommendations to the Transportation Manager for all changes that will achieve reduced delivery miles / hours and result in increased equipment utilization and lower per-mile costs.
- Assist in conducting evaluations and appraise performance, ensuring all drivers are providing excellent customer care, working, and driving safely, conduct timely, proper, and required equipment inspections, properly and accurately completing all delivery documentation.
- Dispatches, directs, plans, and coordinates daily operational activities of the department. Ensuring proper, best utilization of rolling-stock, workforce, and equipment, and that all routes depart on time. May be required to cover routes when needed.
- Helps develop all drivers providing “The Delivery Experience” with adequate product knowledge and customer etiquette.
- Maintain safety and sanitation standards for all vehicles daily by ensuring that there is a complete checklist and that all Drivers perform the DVIR checklist in its entirety.
- Actively participates in drivers’ meetings, at least quarterly, helping to relay all necessary information to and from drivers.
- Monitor safety compliance to ensure health and safety of drivers and compliance with company and all governing and government agencies’ regulations.
- Complies with all safety procedures and policies. Maintaining a safe environment for all department functions as measured through safety record, accident-free days, lost time days, and total dollars spent.
- Works with Transportation Manager to monitor drivers’ productivity goals and performance. Coach drivers whose performance level falls below expectations.
- Responsible for working with Transportation Manager and Human Resources in handling all team member issues/challenges, including coaching, feedback, and disciplinary actions, using detailed oral and written communications.

**QUALIFICATIONS**:

- DOT knowledge required.
- Must be at least 21 years of age.
- Ability to communicate and negotiate ideas, problems, or conflicts to a satisfactory resolution / implementation.
- Ability to work independently.
- Skills in supervision, planning, coordination, and human relations.
- Personal computer experience, including Microsoft Office Products.
- Minimum 3 years transportation experience in foodservice.
- Leadership: a demonstrated ability to lead people and get results through others.
- Ability to organize and manage multiple priorities.
- Problem analysis and problem resolution at both a strategic and functional level.
- Team training and development, including positive role modeling, coaching, and mentoring.
- Strong customer orientation.
- Excellent interpersonal and communication skills including presentation skills.
- Strong drive for results, strategic agility, and perseverance.
- Valid Texas CDL Class A driver’s license preferred.
- Must be able to understand all policies, procedures, instructions, rules, and regulations (including all safety training and safety information) associated with this position which is written in English. Must be able to appropriately respond to these and, where needed, provide reports, presentations, information, or communications in English.

**REQUIRED SKILLS**:

- Demonstrate ability to multi-task and adjust to sudden changes in customer demands and operational goals.
- Proficient in Microsoft Office Suite
- Exceptional customer relations
- Clear understanding of DOT regulations
- Bilingual in Spanish a plus but not required.

**EDUCATION/EXPIRENCE**:

- 4-year degree or equivalent supervisory experience preferred
- Road Net experience a plus

**WORKING CONDITIONS AND PHYSICAL DEMANDS**:
Professional office environment. Primary office environment is ambient room temperatures, lighting and traditional office equipment as found in a typical office environment. The physical demands described here are representative of those that mu