Supervisory IT Specialist

**Duties**:
**As a Supervisory IT Specialist, you will perform the following duties**:

- Leads the System Support Division integrating program goals with organizational priorities and requirements while developing and directing the resolution of technical problems in areas where guidelines or precedents may be lacking. Manages Office of Satellite & Product Operations (OSPO) 24x7 ground system operations and maintenance which enables National Environmental Satellite, Data, and Information Service (NESDIS) capability to support NOAAs Mission Goals and oversees the product processing systems used to distribute mission critical environmental data to support NOAA mission goals.
- Oversees strategic, technical and business operations analysis and assessment efforts for organizational information and technology assets. Directs quantitative and/or qualitative analyses of OSPO programs for the effectiveness and efficiency of overall plans, policies and procedures; recommends systemic adjustment to strategies and improvement initiatives.
- Applies advanced knowledge of IT Security policy, procedures, and controls and associated implementation in IT systems. IT Security certification and accreditation.

**Requirements**:
**Conditions of Employment**:
This position will be filled under the DOC Alternative Personnel System (CAPS). This system replaced the Federal GS pay plan and structure. Under CAPS, positions are classified by career, pay plan, and pay band.
The ZP-5 is equivalent to the GS-15.
- A one year supervisory probationary period may be required.
- Payment of relocation expenses **may be **authorized.
- Payment of relocation and recruitment incentives may be authorized.
- **This position is not in the bargaining unit.**:

- **This position requires the submission of a Financial Disclosure Form, OGE 450.**

**Key Requirements**:

- Applicants must be U.S. Citizens.
- More requirements are listed under Qualifications and Other Information.

**Qualifications**:
For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.
- **Attention to Detail -** Is thorough when performing work and conscientious about attending to detail.
- **Customer Service -** Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
- **Oral Communication -** Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
- **Problem Solving -** Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

**EDUCATION**: There is no positive education requirement for this position.

**SPECIALIZED EXPERIENCE**:Applicants must possess one year of specialized experience equivalent in difficulty and responsibility to the next lower grade level in the Federal Service. Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills and abilities to successfully perform the duties of the position. This experience need not have been in the federal government.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations e.g., professional; philanthropic, religious; spiritual; community, student, social). Volunteer work helps build critical competencies; knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

**To qualify at the ZP-5 (GS-15) grade level**:
**SPECIALIZED EXPERIENCE**:Applicants must possess one full year (52 weeks) of specialized experience equivalent to the ZP-4 (GS-14) in the Federal service. Specialized experience MUST include all of the following:

- Integrating program goals with organizational priorities and requirements while developing and directing the resolution of technical problems;
- Managing satellite ground system operations and maintenance activities; and
- Managing the programmatic and technical aspects o