Communications Lead

3 weeks ago

Teaneck, United States Cognizant Full time

**Communications Lead - Organizational Change Management**

**Transformation Management Consulting**

**San Francisco, Dallas, Chicago, Atlanta, New York**

**ABOUT US**

**COGNIZANT CONSULTING**

Cognizant Consulting is a global consulting organization delivering strategic and domain consulting through industry and technology expertise. Within over 6,000 consultants worldwide, Cognizant offers high-value consulting services that improve business performance and operational productivity, lower operational expenses and enhance overall performance. Clients draw upon our deep industry expertise, program and change management capabilities, and analytical objectivity to help improve business productivity, drive technology-enabled business transformation and increase shareholder value. We provide a number of Business/IT Consulting Services including Business Strategy, IT Strategy & Roadmap Development, Process Re-Engineering & Transformation, Enterprise Architecture & Technology Selection, and Domain Solutions. The Cognizant Consulting team is a high performing organization that is continually expanding our client base and increasingly being recommended by analysts such as Forrester and Gartner. And we're growing

**The Role**

Our Transformation Management Consulting practice is looking for a **Consulting Manager** to join our journey. We’re looking for someone who is passionate about transformation, wants to make an impact, and loves working together to deliver flawless results for an end-client to join us on our mission. As a member of our team, you will be responsible for using proven methodology to create a client strategy and a change strategy to help drive business and IT strategies and implementations for the Fortune 2000.

To be successful, you’ll need a background that supports your ability to upskill and implement traditional change management capabilities such as Organizational Change Management Strategy & Planning, Change Impact Assessments, Readiness Assessments, Stakeholder Analysis & Engagement, Communications (Strategy, Planning and Implementation), Training (Strategy, Planning and Delivery). For these positions, we are considering people with transferrable skills, such as experience in Communications, Marketing, Teaching, Social Media, or Accounting.

We’re looking for **Consulting Managers** who can deliver within Cognizant’s Five Pillars of Consulting Excellence, which are**:1) Project Execution, 2) Expertise, 3) Business Development, 4) Practice Development, & 5) People Development**. As a Consulting Manager (which is a **Senior Manager** level position) this means leading a team of Consultants through a client-facing engagement, managing escalations, and serving as a the owner of a workstream; maintaining expertise in your domain; meaningfully contributing to the sales process through a mix of RPI development, client presentations, financial modeling, pricing strategy, and flawless delivery; creating service offerings and/or client partner training materials; and contributing to PeopleCare initiatives, recruiting, and mentoring. In addition to enabling consulting excellence through the Five Pillars of Consulting, the specific requirements for this position are below.

**Responsibilities**
- Define a change roadmap including KPIs and milestones for projects and monitor change related performance indicators for overall implementation and recommend corrective actions
- Provide input, document requirements and support the design and delivery of projects
- Work with the client Communications POC to establish communication governance and create a 30-60-90-day plan, maps the audience stakeholder groups, channel mix, frequency, key messages
- Manage program communication plan to ensure consistent messaging, timely coordination, and consistent use of channels
- Report change and communication deliverable development statuses, issues, and mitigation and risks to the OCM Lead
- Facilitate senior leadership meetings to follow up on action items from Stakeholder Reports
- Develop OCM Adoption Metrics and manage tracking and sustainability
- Develop deep knowledge of a particular field or skill by purposeful learning and share/present this information to educate others
- Develop, coach, and retain teams through feedback, mentorship/apprenticeship
- Create and meaningfully contribute to business development opportunities that grow our business
- Assist consulting partners / author proposals/ RFP responses
- Lead/assist consulting partner and horizontal leads with the creation/development of content to support strategic initiatives, service lines, and service offerings that meet/align with market needs and trends

**Qualifications**
- The track record and experience to achieve the above, which includes ideally 6-8+ years of management consulting experience, where at least 2 of those (though ideally 4+) have been Digital technology (business or technical consultative) team lead experience.
- Bachelo

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