Linux Subject Matter Expert

3 weeks ago

Bethesda, United States Government Acquisitions, Inc. Full time

**Linux Subject Matter Expert (SME)**

DTP Contract Position Title/Level: Systems Engineer Level 4, or SME/Functional Expert General Level 4

**_This is a 100% on-site position. All work must be performed at the customer site in Bethesda, MD at the Intelligence Community Campus._**

Government Acquisitions Inc. (GAI) - is seeking a highly skilled Linux Server SME position to support DIA. This role requires an individual that has technical experience with administering Linux servers within a physical and virtual environment. This role is responsible for interacting with administrators to handle service inquiries and problems. Duties include examining customer problems and implementing appropriate corrective action to initiate a repair or return to service. This role analyzes recurring problems and initiates solutions for preventing reoccurrence and analyzes existing infrastructure for tuning/performance enhancements. This Individuals in this role may be required to perform technical software configuration, rebooting, and other remedial actions on customer servers. The Customer utilizes an Agile Framework to plan and successfully complete all initiatives.

**Primary Responsibilities**:

- Review C&A documentation providing feedback on completeness and compliance of its content
- Perform system installation, configuration maintenance, account maintenance, signature maintenance, patch management, and troubleshooting of operational IA and CND systems
- Operates with appreciable latitude in developing methodology and presenting solutions to problems.
- Contributes to deliverables and performance metrics where applicable.
- Responsible for implementing, operating, and maintaining physical and virtual server hardware and systems software.
- Provide technical support, administration, and monitoring of Linux systems within a physical and virtual environment.
- Decommission server(s) upon request through approved engineering change solution.
- Maintain server hardware and software assets in compliance with supporting third party vendor and lease requirements.
- Implement capacity planning and tuning actions for server assets
- Coordinate with customers and stakeholders to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements.
- Seek opportunities for continuous improvement to support effective and efficient operations
- Develop solutions to complex technical issues.
- Provide follow-up reports (technical findings, feedback, resolution steps taken) for Root Cause analysis, engineering technical assessment and process improvement initiatives.
- Support customer requirements in a 24/7/365 environment and be able to provide on-call support during outages occurring after hours; may involve shift work.
- Update operations and monitoring documentation for 24/7/365 Operations Watch personnel.

**Qualifications/Requirements (Knowledge, Skills, and Abilities**:

- Requires a bachelor's degree and 12+ years of relevant experience- Experience in a supervisory and/or mentorship capacity
- Requires ability to communicate with executive leadership (internally or client)
- System security engineering expertise in one or more of the following: system security design process; engineering life cycle; information domain; cross domain solutions; commercial off-the-shelf and government off-the-shelf cryptography; identification; authentication; and authorization; system integration; risk management; intrusion detection; contingency planning; incident handling; configuration control; change management; auditing; certification and accreditation process; principles of IA (confidentiality, integrity, non-repudiation, availability, and access control); and security testing
- Possesses and applies expertise on multiple complex work assignments. Assignments may be broad in nature requiring originality and innovation in determining how to accomplish tasks.
- Background in Linux or UNIX server setup, deployment and maintenance
- Experience using Red Hat Satellite Server and/or Spacewalk for patching and system management
- Experience with hardening Linux environments
- Experience with system administration of server operating systems such as Linux (CentOS, RHEL, or Ubuntu)
- Familiarity with supporting virtual desktops running Linux, Microsoft Windows, and/or MacOS
- Experience with Scripting/Automation through Linux Shell scripts, PowerShell, PowerCLI, or other scripting languages
- Experience troubleshooting issues in a growing environment
- Experience with log reviews, incident analysis, and identification of issue trends
- Experience with server patch management methodologies
- Time management skills with the ability to work within an IT Service Management/ticketing system independently
- Ability to triage and properly classify incidents and prioritize work efforts accordingly
- Strong oral and written communications skills
- Experience establishing goals and plans that meet project o

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