Customer Service Representative

3 weeks ago

Salem, United States Hussmann Corporation Full time

As the customer service representative, you are responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and procedures as well as communicating effectively with team members within the service department.

**RESPONSIBILITIES**:

- Responsible for daily reviews of service technician timesheets Examine and analyze completed service work orders.
- Communicate effectively with service managers and service technicians to resolve discrepancies and to obtain missing documents.
- Assist and support technicians and service managers with the preparation of quotes resulting from pull through service work.
- Participate in customer discussions as required to submit the quote, follow up on quote approvals and scheduling of quoted work.
- Audit invoices that have exported to billing system, finalize the sale for services rendered per the customer’s ROE, print invoices, attached work order and other required documents and distribute to the customer.
- Maintain customer Rules of Engagements and billing system.
- Monitor customer account details for non-payment and provide support to corporate credit department to resolve customer disputed/rejected invoices and past due receivables.
- Additional responsibilities as assigned.

**Education Requirement**:
**Required Level**: High School and Five years of related experience and/or training; or equivalent combination of education and experience.

**Preferred level**: Bachelor’s Degree

**Minimum Years of Experience Necessary: 1 - 5**

**Additional Information**:

- Work effectively in diverse team and fast paced environment.
- Ability to successfully manage multiple, competing priorities/task in a fast-paced work environment with high attention to detail.
- Strong communication skills, verbal and written, required.
- Intermediate to advanced proficiency in Microsoft Office Suite.
- Strong organizational, time management skills.
- Able to meet short and long term deadlines.
- Must be flexible to work outside normal working hours and weekends as required.

**Our organization offers benefits that are the best fit for you at every stage of your career**:
Comprehensive Insurance Plans: Health, Dental and Vision, 401k with Company Matching Contribution, Discretionary 401k Company Contribution, Tuition Reimbursement Program, Life/Disability Insurance, Family Leave, Panasonic Employee Discounts, Paid Vacation and Holidays, Wellness Program, Identity Protection, Community Stewardship, Employee Assistance Program and more

**Hussmann is a subsidiary of Panasonic USA. We are a leader in providing display merchandisers, refrigeration systems, installation and services to food retailers around the world. We do more than provide a refrigeration system or install and maintain equipment. We provide our customers with solutions to make their businesses better. Finding a better way has always been the Hussmann way. Since 1906, our focus on innovation has helped food retailers succeed. We hold over a 122 U.S. patents and 320 international patents from more than a dozen countries. We collaborate with customers across a variety of food retail segments as we work towards fulfilling a promise for better businesses, better partners, and a better world.**
- Hussmann is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to veteran status, disability, age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, genetics, marital status, pregnancy, or any other non-merit-based factor._

  • Customer Service Representative

    1 month ago

    Salem, United States Evergreen Plumbing & Mechanical Full time

    Job DescriptionJob DescriptionEvergreen Plumbing is looking to add a full-time Customer Service Representative to our Salem, OR team. Are you a customer service professional who is looking for better hours and pay? Are you interested in starting a career with a stable and respected plumbing company? Would you enjoy answering phones and providing great...

  • Customer Service Representative

    3 weeks ago

    Salem, United States Evergreen Plumbing & Mechanical Full time

    Job DescriptionJob DescriptionEvergreen Plumbing is looking to add a full-time Customer Service Representative to our Salem, OR team. Are you a customer service professional who is looking for better hours and pay? Are you interested in starting a career with a stable and respected plumbing company? Would you enjoy answering phones and providing great...

  • Customer Service Representative

    1 month ago

    Salem, United States Aramark Uniform Services Full time

    ** Customer Service Representative** **Job Category****:** Service-Customer Service **Requisition Number****:** CUSTO13504 Showing 1 location **Job Details** **Description** **Aramark is Currently Hiring for a Customer Service Representative in Salem, VA** This Customer Service Representative position is responsible for providing exceptional service to...

  • Customer Service Representative

    3 weeks ago

    Salem, United States Aramark Uniform Services Full time

    ** Customer Service Representative** **Job Category****:** Service-Customer Service **Requisition Number****:** CUSTO13504 Showing 1 location **Job Details** **Description** **Aramark is Currently Hiring for a Customer Service Representative in Salem, VA** This Customer Service Representative position is responsible for providing exceptional service to...

  • Customer Service Representative

    1 month ago

    Salem, United States Isotalent Full time

    Job DescriptionJob DescriptionCustomer Service Representative Are you a customer service professional searching for better hours and pay? Our client in Salem, OR, is looking for a full-time Customer ServiceRepresentative who enjoys interacting with people and providing exceptional service in a fast-paced environment. THE BASICS Pay: This office position...

  • Customer Service Representative

    8 hours ago

    Salem, United States TTM Technologies, Inc. Full time

    TTM Technologies, Inc. – Publicly Traded US Company, NASDAQ (TTMI) – Top-5 Global Printed Circuit Board Manufacturer About TTM TTM Technologies, Inc. is a leading global manufacturer of technology solutions including engineered systems, radio frequency (“RF”) components and RF microwave/microelectronic assemblies, and quick-turn and...

  • Customer Service Representative

    4 weeks ago

    Salem, Oregon, United States Circle K Full time

    Store : 585 Wallace Rd Nw, Salem, Oregon 97304Availability - Shift/Days Part time Day Shift - Evenings - Overnight ShiftCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service...

  • Customer Service Representative

    1 month ago

    Salem, United States Ashely Furniture Full time

    Ashley Furniture is a privately held company with over 75 years in business. We wouldn't be the World's Largest Furniture Manufacturer without those that make us One Ashley. When you join the Ashley Furniture team you are joining the history and the future of furniture Position Summary: The Customer Service Representative provides exceptional customer care...

  • Customer Service Representative

    3 weeks ago

    Salem, United States Ashely Furniture Full time

    Ashley Furniture is a privately held company with over 75 years in business. We wouldn't be the World's Largest Furniture Manufacturer without those that make us One Ashley. When you join the Ashley Furniture team you are joining the history and the future of furniture Position Summary: The Customer Service Representative provides exceptional customer care...

  • Customer Service Representative and Dispatcher

    2 weeks ago

    Salem, United States CRH plc Full time

    In this role, youll work both independently and with a team to provide top-tier customer service. Youll take incoming calls, receive orders, schedule daily deliveries, and address customer issues as they arise. If youre someone that takes pride in Customer Service Representative, Customer Service, Dispatcher, Dispatch, Representative, Manufacturing, Retail,...

  • Customer Service Representative

    1 month ago

    Salem, United States ASC Profiles Full time

    **Customer Service Representative** * Salem, OR, USA * Full-time * Job Posting Date: 7-Nov-2021 * Shift: 1st Shift * Department: Customer Service **Company Description** **Company Description** **NS BlueScope - Coated Products North America** (Coated Products) is a joint venture between Nippon Steel and BlueScope Steel. The Coated Product business operates...

  • Customer Service Representative

    3 weeks ago

    Salem, United States ASC Profiles Full time

    **Customer Service Representative** * Salem, OR, USA * Full-time * Job Posting Date: 7-Nov-2021 * Shift: 1st Shift * Department: Customer Service **Company Description** **Company Description** **NS BlueScope - Coated Products North America** (Coated Products) is a joint venture between Nippon Steel and BlueScope Steel. The Coated Product business operates...

  • Customer Service Representative

    4 weeks ago

    Salem, United States Interdent Sa Full time

    ** Customer Service Representative** **Job Category****:** Operations **Requisition Number****:** CUSTO004992 Showing 1 location **Job Details** **Description** At Gentle Dental, our **Customer Service Representatives** **Duties & Responsibilities:** - Follow opening and closing dental front office procedures. - Greet visitors, handle incoming calls on a...

  • Customer Service Representative

    4 weeks ago

    Winston-Salem, United States Bunzl plc Full time

    The Customer Service Rep will answer inquiries on customer accounts and investigate any issues and find resolutions in a timely manner. They will serve as the liaison between the sales staff and the customer. Your career path has many avenues availab Customer Service, Customer Service Representative, Representative, Manufacturing, Retail, Skills

  • Customer Service Representative

    4 weeks ago

    Salem, United States Ashely Furniture Full time

    Ashley Furniture is a privately held company with over 75 years in business. We wouldn't be the World's Largest Furniture Manufacturer without those that make us One Ashley. When you join the Ashley Furniture team you are joining the history and the future of furniture Position Summary: The Customer Service Representative provides exceptional customer care...

  • Customer Service Representative

    4 weeks ago

    Salem, United States SALEM REGIONAL MEDICAL CENTER Full time

    SRMC Has an Exciting Opportunity for Qualified Candidates! Position: Full Time Customer Service Representative Department: Patient Accounting Shift: Varied PURPOSE The primary purpose of your position as Customer Service Advocate is to perform assigned duties in an efficient manner, in accordance with established procedures, and as directed by your...

  • Lead Customer Service Representative

    3 weeks ago

    Salem, Oregon, United States Circle K Full time

    Store : 238 North Broadway, Salem, New Hampshire 03079Availability - Shift/Days Flexible AvailabilityLead Customer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Lead Customer Service...

  • Lead Customer Service Representative

    1 month ago

    Salem, Oregon, United States Circle K Full time

    Store : 238 North Broadway, Salem, New Hampshire 03079Availability - Shift/Days Flexible AvailabilityLead Customer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Lead Customer Service...

  • Customer Service Representative

    3 weeks ago

    Salem, United States Hussmann Full time

    Description Position at Hussmann Corporation As the customer service representative, you are responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and procedures as well as communicating effectively with team members within the service department....

  • Automotive Customer Service Representative>

    1 month ago

    Salem, United States Valvoline Full time

    Valvoline - JobID: 28071999 [Retail Associate / Team Member] As a Customer Service Representative at Valvoline, you'll: Create lasting impressions and build loyal customers by using your knowledge of the products and services; Deliver a positive first impression to each guest with a friendly greeting; Present oil change options and additional services based...