Customer Service Representative
2 weeks ago
** Customer Service Representative**
**Job Category****:** Service-Customer Service **Requisition Number****:** CUSTO13504 Showing 1 location **Job Details**
**Description**
**Aramark is Currently Hiring for a Customer Service Representative in Salem, VA**
This Customer Service Representative position is responsible for providing exceptional service to customers in a professional manner. Handle incoming calls with the objective of one-call resolution. Facilitate and resolve issues with discrepancies and/or customer complaints to insure consistent customer satisfaction. Responsible for auditing company service programs to ensure compliance with 100% follow up through customer call backs.
**Responsibilities/Essential Functions:**
Handle inbound customer calls and provide requested information on all available items, pricing, and service of the customers account; Efficiently and accurately record all information including any notes related to the customers issue or account; Provide quality customer service through one-call resolution and establishing long-term customer relationships; Develop, execute and measure resolution plans and strategies that are specific to individual customer requirements; Build and maintain inter-departmental relationships in order to ensure customers situation is handled, managing company guidelines and customer expectations; Utilize decision making and trouble-shooting skills to resolve customer concerns in relation to pricing, invoicing, service delivery, and any other item related issues; Identify, manage and enforce company service programs to ensure 100% process compliance; Alert management to service concerns not resolved in a timely and acceptable manner; Identify and communicate service trends; Performs other duties as required or assigned in accordance with scope of activities enumerated above.
**Knowledge/Skills/Abilities:**
Strong knowledge of customer service processes including handling complaints, inventory or product availability, service issues and Accounts Receivable; Ability to take initiative and strong sense of urgency; Excellent communication skills to include answering phones professionally; Proven worth ethic, positive attitude and a team player who enjoys a challenge; Ability to work with all company software used to manage and maintain customers; Excellent analytical and problem solving skills, with an attention to detail; Capable of completing one-call customer resolution; Must have the ability to monitor and drive all company service programs; Experience with Oracle Teleservice application a plus; Experience with Cisco CTI a plus; Schedule flexibility to include day, nights, weekends and overtime
**Experience:**
Two years of customer service experience, and proven track record in a high call volume environment preferred.
**Education:**
High school degree; Bachelors degree is preferred, but not required
**Qualifications**
**Skills**
**Behaviors**
**:**
**Motivations**
**:**
**Education**
**Experience**
**Licenses & Certifications**
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)
-
Customer Service Representative
2 weeks ago
Salem, United States Evergreen Plumbing & Mechanical Full timeJob DescriptionJob DescriptionEvergreen Plumbing is looking to add a full-time Customer Service Representative to our Salem, OR team. Are you a customer service professional who is looking for better hours and pay? Are you interested in starting a career with a stable and respected plumbing company? Would you enjoy answering phones and providing great...
-
Customer Service Representative
1 week ago
Salem, United States Isotalent Full timeJob DescriptionJob DescriptionCustomer Service Representative Are you a customer service professional searching for better hours and pay? Our client in Salem, OR, is looking for a full-time Customer ServiceRepresentative who enjoys interacting with people and providing exceptional service in a fast-paced environment. THE BASICS Pay: This office position...
-
Customer Service Representative
2 weeks ago
Salem, United States Ashely Furniture Full timeAshley Furniture is a privately held company with over 75 years in business. We wouldn't be the World's Largest Furniture Manufacturer without those that make us One Ashley. When you join the Ashley Furniture team you are joining the history and the future of furniture Position Summary: The Customer Service Representative provides exceptional customer care...
-
Customer Service Representative
7 hours ago
Winston-Salem, United States Bunzl plc Full timeThe Customer Service Rep will answer inquiries on customer accounts and investigate any issues and find resolutions in a timely manner. They will serve as the liaison between the sales staff and the customer. Your career path has many avenues availab Customer Service, Customer Service Representative, Representative, Manufacturing, Retail, Skills
-
Customer Service Representative
6 days ago
Salem, United States ASC Profiles Full time**Customer Service Representative** * Salem, OR, USA * Full-time * Job Posting Date: 7-Nov-2021 * Shift: 1st Shift * Department: Customer Service **Company Description** **Company Description** **NS BlueScope - Coated Products North America** (Coated Products) is a joint venture between Nippon Steel and BlueScope Steel. The Coated Product business operates...
-
Customer Service Representative
3 days ago
Salem, United States Interdent Sa Full time** Customer Service Representative** **Job Category****:** Operations **Requisition Number****:** CUSTO004992 Showing 1 location **Job Details** **Description** At Gentle Dental, our **Customer Service Representatives** **Duties & Responsibilities:** - Follow opening and closing dental front office procedures. - Greet visitors, handle incoming calls on a...
-
Customer Service Representative
2 hours ago
Salem, United States Ashely Furniture Full timeAshley Furniture is a privately held company with over 75 years in business. We wouldn't be the World's Largest Furniture Manufacturer without those that make us One Ashley. When you join the Ashley Furniture team you are joining the history and the future of furniture Position Summary: The Customer Service Representative provides exceptional customer care...
-
Customer Service Representative
2 weeks ago
Salem, United States WorkSource Oregon Full timeThe Oregon Health Authority (OHA), Public Health Division (PHD), Health Licensing Office (HLO) is recruiting for a Customer Service Representative to provide assist the HLO Licensing Manager in overseeing the authorization and renewal process for the Board of Cosmetology. Applications are reviewed for completeness and accuracy to ensure supporting...
-
Automotive Customer Service Representative>
6 days ago
Salem, United States Valvoline Full timeValvoline - JobID: 28071999 [Retail Associate / Team Member] As a Customer Service Representative at Valvoline, you'll: Create lasting impressions and build loyal customers by using your knowledge of the products and services; Deliver a positive first impression to each guest with a friendly greeting; Present oil change options and additional services based...
-
Lead Customer Service Representative
6 days ago
Salem, Oregon, United States Circle K Full timeStore : 238 North Broadway, Salem, New Hampshire 03079Availability - Shift/Days Flexible AvailabilityLead Customer Service RepresentativeWe want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Lead Customer Service...
-
Customer Service Representative
6 days ago
Salem, United States Bunzl Distribution USA Full time** Customer Service Representative** **Job Category****:** Telesales & Customer Service **Requisition Number****:** USA2008098 Showing 1 location **Job Details** **Description** The Customer Service Rep will answer inquiries on customer accounts and investigate any issues and find resolutions in a timely manner. They will serve as the liaison between the...
-
Customer Service Representative
5 days ago
Salem, United States Neighborly Full timeAs a Customer Service Representative, you are a key member in upholding our service philosophy to provide the highest level of customer service. You are responsible for handling incoming calls and scheduling service calls to meet customer requirements. Exemplifying our code of values, you show respect and courtesy to all customers and employees. If this...
-
Customer Service Representative
4 days ago
Winston-Salem, United States U-Haul Full timeLocation: 118 N Marshall St, Winston-Salem, North Carolina 27101 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul...
-
Customer Service Representative
4 days ago
Salem, United States Domino's Pizza Full timeCustomer Service Representatives Wanted Learn to make beautiful pizzas FAST! Have fun and get paid too. Domino's has immediate openings for in-store help! We are looking for positive, energetic, outgoing individuals that want to join our team! Start with learning how to take and process an order while providing superior customer service. Pay increases as...
-
Customer Service Representative
7 days ago
Salem, United States Iteris Full timeIteris is looking for a Customer Service Center (CSC) Representative who will be the key connection point between the public and the state DOT, providing travel conditions, initiating work orders (by request), and connecting the public with information and resources. What you will be doing:Provides effective customer service by responding to inquiries and...
-
Customer Service Representative
3 days ago
Salem, United States R1 RCM Full timeLocation: Ascension St. Vincent JenningsShift: Variety of shifts availableR1 RCM Inc. is a leading provider of technology-enabled revenue cycle management services which transform and solve challenges across health systems, hospitals, and physician practices. Headquartered in Chicago, R1® is a publicly traded organization with employees throughout the US...
-
Customer Service Representative
2 weeks ago
Salem, United States R1 RCM Full timeLocation: Ascension St Vincent SalemShift: PRN, overnights, shifts will fall between 11PM-7AM.R1 RCM Inc. is a leading provider of technology-enabled revenue cycle management services which transform and solve challenges across health systems, hospitals, and physician practices. Headquartered in Chicago, R1® is a publicly traded organization with employees...
-
Customer Service Representative
2 weeks ago
Salem, United States R1 RCM Full timeLocation: Ascension St Vincent SalemShift: PRN Patient Access Rep. Variable days including weekends and holidays. Ability to be on call as needed. variable hours from 7:00AM-7:00PM.R1 RCM Inc. is a leading provider of technology-enabled revenue cycle management services which transform and solve challenges across health systems, hospitals, and physician...
-
Customer Service Representative I
2 weeks ago
Salem, United States IAA Full timeHere at IAA, an RB Global, Inc. company, excellent customer service is at our core. That's why our Customer Service Representatives play such a meaningful role in the operation of our branches and service centers. Customer Service Representatives embody our "team player" values, by providing an outstanding customer experience both in person and through our...
-
Customer Service Representative/Inside Sales
2 weeks ago
Salem, United States FASTSIGNS #200301 Full timeJob DescriptionJob DescriptionFastsigns is hiring for a Customer Service Representative to join our team!Benefits/Perks:Competitive PayPaid Vacation and HolidaysPerformance BonusOngoing Training OpportunitiesA Successful FASTSIGNS Customer Service Representative Will:Be the initial contact with current as well as prospective customers in our FASTSIGNS...