Director of Residence Experience

7 days ago


Washington, United States Inspir Embassy Row, LLC Full time

**Director of Residence Experience**:
**Inspīr | Embassy Row, 2100 Massachusetts Ave NW, Washington, DC 20008**

**_ Inspīr believes in rewarding top talent and dedication, with a starting pay of $85,000 annually and the ability to earn up to $105,000 annually, depending upon years of experience and commitment to the company. Inspīr strives for transparency, reviewing pay periodically, to be the industry leader in recruiting talent like you_**

Inspīr Senior Living, Maplewood Senior Living’s new brand of world-class, urban senior living properties, is now hiring Director of Residence Experience for its new Inspīr | Embassy Row property. Formerly The Fairfax at Embassy Row, Inspīr | Embassy Row stands eight stories, and each space is meticulously curated to create an unparalleled refinement environment. It offers assisted living, enhanced care, and memory care with a unique and innovative Integrated Care Model.

At Inspīr, we are redefining senior living. We depend on our highly trained staff to carry out our philosophy of intentional living. This includes luxury accommodations, exceptional hospitality, cutting-edge technology, innovative wellness programs, and world-class care.

**What we offer**:

- **Competitive wages**:

- **Flexible shifts**:

- **Paid training & uniforms**:

- **Growth opportunities**:

- **Bonus & incentive programs**:

- Competitive Benefits Package**:including medical, dental, vision, 401K match, company paid time-off, life insurance policy, insurance deductibles and voluntary Aflac insurance for our full-time **employees.**

**Essential **Functions**:
The Director of Resident Experience is a key member of the department head team and is responsible for leading, developing, coordinating, and implementing activities, programs and events that optimize quality of life for our residents, enhance health and wellbeing and promote social connection and engagement. The Director of Resident Experience incorporates social, physical, cognitive, emotional, spiritual, and purposeful activities and programs to meet the comprehensive and multidimensional needs and interests of our residents. At Inspīr, we build our 9 Essential Elements of Wellbeing which include: Engagement, Purpose, Movement + Mobility, Art + Music, Belonging, Family, Brain Health, Nature and Laughter into our Experience programs.
- Directs the Experience Department, which includes staff from diverse backgrounds. Responsible for developing and executing activities, events, programs, trips and other experiences, while maintaining high standards and being a face of the Inspīr brand.
- Controls and justifies the Experience Department budget entries and providing feedback on staff performance.
- Fosters a culture of collaboration, innovation, and excellence in lifestyle programming for all residents.
- Hires, trains, schedules, supervises, directs and evaluates Experience Associates.
- Demonstrates strong leadership, communication, and teamwork skills.
- Demonstrates excellent organization and time management skills.
- Ensures all Experience programs meet Inspīr quality standards.
- Collaborates with Maplewood Home Office leadership and other to implement established best practices in Lifestyle Programming
- Maintains monthly budget.
- Completes monthly schedule for all Experience associates in UKG to budgeted shift requirements.
- Attends all necessary meetings including daily standups, weekly Department Head Meetings, monthly All-Associate Meetings, and bi-weekly Lifestyle Director meetings facilitated by home office.
- Collaborates with GM and HR on any necessary progressive discipline actions.
- Ensures all supplies are neatly organized and inventory is tracked.
- Works with vendors to coordinate and host elevated and exceptional programs for residents, families and staff.
- Collaborates with other department heads to coordinate and manage Dining Committee Meetings, and Resident Council.
- Leads programming and scheduling all entertainment, recreational, and social activities. Establishes and maintains the standard of the social environment in the community.
- Serves as the main host for events, making announcements, and ensuring resident and family satisfaction. Is accessible and approachable to residents and families, solving problems, and managing conflicts.
- Designs and implements high quality monthly program calendars tailored to residents' abilities, interests, hobbies, religions, and desired experiences.
- Ensures programs, events and activities align with Inspīr’s 9 Lifestyle Elements.
- Plans, conducts, and monitors recreational programs that cater to all residents' needs and abilities.
- Plans special events and family gatherings.
- Maintains resident profile information and utilizes it to create personalized Lifestyle Programs.
- Collaborates with the Memory Care team to develop parallel activities for residents with special needs.
- Ensures adequate program supplies and purchases adaptive supplies as



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