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Housing Resource Specialist

4 weeks ago


Chicago, United States Heartland Human Care Services Full time

**Title**: Housing Resource Specialist

**Location**: 4822 N Broadway

**Schedule**: Hybrid, Monday to Friday (8:30am-5:00pm)

**Summary**:
Join our team as a Housing Resource Specialist We're looking for individuals to provide technical assistance, information, and referral services for Agency program participants and service providers. As a Specialist, you'll play a vital role in locating and securing suitable private market housing for homeless or at-risk individuals.

**Why Join Us**:

- Make a Difference: Be a part of an organization that is deeply committed to creating positive change in the lives of individuals and communities.
- Professional Growth: Take on a leadership role where you can develop and implement asset management systems, supervise a dedicated team, and contribute to ongoing education initiatives.
- Comprehensive Benefits: Enjoy a range of benefits, including medical, dental, vision insurance, 401(k) match, paid maternity and paternity leave, commuter benefits, student loan assistance, and more.

**Our Benefits**:

- Medical insurance.
- Dental insurance.
- Vision insurance.
- 401(k) match.
- Paid maternity leave.
- Paid paternity leave.
- Commuter benefits.
- Student loan assistance.
- Tuition assistance.
- Disability insurance

**Essential Functions**:
**Duties & Responsibilities**
- Locates and secures appropriate private market housing units available to homeless or at risk individuals
- Interviews clients to determine the appropriateness of potential referral both from the perspective of the individual need and the resource referral criteria
- Instructs clients in budgeting skills, employment interviewing, job search skills and other specific skills necessary to achieve successful referral
- Meet with employees, landlords and service providers to help resolve conflicts that might arise with referred clients and negotiate linkages to provide follow up services
- Assists in identification of supportive service “gaps” and needs at the program level
- Networks with other housing service providers to ensure that the housing needs of homeless or at risk individuals are adequately addressed.
- Administers funds for client assistance per program policies and procedures that will help clients to access resources (i.e. resources such as buying household items and groceries.)
- Participates in organizations and coalitions, which help promote greater resources for clients
- Develops and maintains professional relationship with social service and government agencies and with other organizations to enhance service delivery and the agency image. Interprets agency programs to other social service and government agencies, the public and civic groups
- Continues his/her professional development by active, self-initiated participation in/with supervision, in house training, conferences, seminars and independent study
- Participates in program and operational planning
- Participates actively in all supervisory, Unit and agency meetings
- Adheres to professional standards as outlined by governmental bodies and or other appropriate professional associations) private funding sources Agency plans/policies and unity guidelines. Participates in periodic evaluative reviews and/or in house and external staff training to ensure that he/she understands and continues to adhere to such standards. Initiates requests for assistance or guidance from Supervisor to address new issues or complex concepts affecting adherence to professional standards
- Other duties may be assigned.

**Education and Experience**:

- Minimum Associate’s Degree from an accredited institution of higher learning is required.
- Minimum ten (10) years of experience in advocacy services, case management or similar work in a direct service setting.
- Bilingual strongly preferred.

**Knowledge/Skills/Abilities (K/S/A)**:

- Ability to speak and fluency in a second language including but not limited to the following multi-language abilities:

- Ability to read and interpret documents such operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
- Ability to speak effectively before groups of customers or employees of organization.
- Access to regular, dependable and timely transportation
- A valid driver’s license is required.
- Ability and comfortability working with people of varying socioeconomic backgrounds.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
- Excellent communication skills. Strong networker, convener, relationship builder and communicator with experience collaborating with diverse work teams and stakeholders.
- Demonstrated ability to handle confidential and sensitive information possessing skills to handle situations in a professional and diplomatic manner.
- A high degree of collaboration and emotio


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