Utility Billing Supervisor
1 month ago
**About Us**:
Galveston plays host to over seven million visitors a year. They are attracted to the same features that brought visitors 100 years ago - the Island’s natural beauty, first-class hotels and restaurants, the arts, cultural activities and recreational attractions.
If you need assistance, please call (409) 797-3650.
**Location**: Technical, Galveston, TX
- **Department**: Finance
- **Job Status**: Full-Time
- **Rate of Pay**: $52,854 - $79,281
- **Status**: Open Until FilledUnder limited supervision, plans, directs, and manages the activities of staff engaged in utility billing, cashiering, and related customer service functions.
**ESSENTIAL FUNCTIONS**: _Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions, but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following:_
- Supervises staff; plans, prioritizes, and assigns tasks and projects; monitors work, develops staff skills, and evaluates performance; provides technical guidance, assistance, and training; meets regularly with staff to discuss and resolve workload and technical issues; develops work plans; assures required deadlines are met; reviews work and verifies the accuracy and efficiency of work activities.
- Must have a high level of interpersonal skills to handle sensitive and confidential situations with both internal and external customers.
- Supervises billing staff in preparation of accurate and timely billing.
- Reviews billing adjustments prior to the generation of customer bills.
- Prepares meter unread and tamper reports monthly.
- Oversees the process of delinquent, disconnects, and account transfers.
- Assists in the hiring, training, and evaluating performance of staff.
- Accomplish staff results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job performance; and implementing and enforcing systems, policies, and procedures.
- Handles accounts with “out of the ordinary” issue(s) (e.g., vacant property with consumption).
- Supports the relationship between the City of Galveston and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors, and City staff; maintains confidentiality of work-related issues and City information; and performs other duties as required or assigned.
- _Employees may at any time be required to work in order to provide for the safety and well-being of the general public, including the delivery and restoration of vital services, in the event of an emergency._
**KNOWLEDGE AND SKILLS**:
**Knowledge**:
- City organization, operations, policies, and procedures.
- Principles and practices of utility billing.
- Principles and practices of government accounting.
- Laws, ordinances, rules, and regulations governing utility billing operations.
- Principles and practices of effective employee supervision.
- Principles and practices of effective customer service.
- Principles and practices of project management.
**Skill in**:
- Ability to multi-task, establish priorities, and work independently.
- Managing situations requiring diplomacy, fairness, firmness, and sound judgment.
- Building effective work teams and providing efficient customer service.
- Explaining City policies and procedures.
- Managing staff, delegating tasks and authority, and providing coaching to improve staff performance.
- Establishing and maintaining cooperative working relationships with all levels within the City.
- Communicating effectively verbally and in writing.
**MINIMUM QUALIFICATIONS**:
High School Diploma or equivalent; AND five years’ experience in utility billing operations. Intermediate computer processing skills in Microsoft Office.
**LICENSE AND CERTIFICATION**:
A valid Texas Driver’s License.
**PHYSICAL DEMANDS AND WORKING ENVIRONMENT**:
Work is performed primarily in a standard office environment.
-
Logistics Ops Support Supervisor
2 months ago
Galveston, Texas, United States NES Fircroft Full timeRotation: 14 days on / 14 days off Offshore - Housing Provided Shift: 12 hours The Logistics Supervisor is responsible for executing and managing logistics operations for a country or basin, by finding a cost-efficient solution and ensuring maximum service level quality to field operations. The logistics supervisor manages a team of logistics specialists....
-
Ground Transporation Operations Supervisor
2 weeks ago
Galveston, United States Port of Galveston Full timeThe Ground Transportation operations Supervisor supports the Assistant Operations Manager with a complete oversight for financials and operations of Parking and Ground Transportation Department - Primary, Terminal Access Operations at CT10, CT25/CT28, ensuring 24/7 professional operations management. Ground Transportation Supervisor also works closely with...
-
Housekeeping Supervisor
1 week ago
Galveston, United States Wingate Galveston East Beach Full timeCompensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...
-
Maintenance Supervisor
5 days ago
Galveston, United States Asset Living Full timeJob DescriptionJob DescriptionCompany OverviewAsset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property...
-
Senior EHR Clinical Apps Analyst
6 days ago
Galveston, United States University of Texas Medical Branch Full timeMinimum Qualifications: Bachelor's degree in related field or equivalent and three years related experience. Must possess sufficient educational background and/or experience to conduct clinical applications analysis and/or programming of intermediate to complex systems, analysis of clinical workflows, and system adoption strategies. Job Summary: This...
-
Senior EHR Clinical Apps Analyst
6 days ago
Galveston, United States UTMB Health Full timeSenior EHR Clinical Apps Analyst (Epic Resolute), Remote - ITS-Clinical Revenue Cycle **Galveston, Texas, United States** **New** Information Technology UTMB Health Requisition # 2402427 **Minimum Qualifications:** Bachelor's degree in related field or equivalent and three years related experience. Must possess sufficient educational background and/or...
-
Senior EHR Clinic Applications Analyst
6 days ago
Galveston, United States University of Texas Medical Branch Full timeMINIMUM QUALIFICATIONS: Bachelor's degree in related field or equivalent and three years related experience. Must possess sufficient educational background and/or experience to conduct clinical applications analysis and/or programming of intermediate to complex systems, analysis of clinical workflows, and system adoption strategies. PREFERRED...
-
Front Office Supervisor
6 days ago
Galveston, United States Highgate Hotels Full timeCompensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and...
-
Finance Supervisor II, ASG III
5 days ago
Galveston, United States UTMB Health Full timeFinance Supervisor II, ASG III (onsite) **Galveston, Texas, United States** Business, Managerial & Finance UTMB Health Requisition # 2401833 **Minimum Qualifications:** Associate's degree or equivalent and 4 years related experience. **Job Summary:** To coordinate and supervise the resources in a major financial division and to process transactions...
-
Front Office Supervisor
5 days ago
Galveston, United States Wingate Galveston East Beach Full timeCompensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...
-
Port Operations Supervisor
7 days ago
Galveston, United States Del Monte Fresh Produce Company NA Inc Full timeJob DescriptionJob DescriptionPurpose of PositionResponsible for assisting management in port operations and assist with warehouse/cross dock operations as needed.Accountabilities• Assist with commercial cargo operations: Ensure established daily NWS equipment requirements are maintained, communicate daily equipment allocation/availability to all relevant...
-
Port Operations Supervisor
3 weeks ago
Galveston, United States Del Monte Fresh Produce Company NA Inc Full timeJob DescriptionJob DescriptionPurpose of PositionResponsible for assisting management in port operations and assist with warehouse/cross dock operations as needed.Accountabilities• Assist with commercial cargo operations: Ensure established daily NWS equipment requirements are maintained, communicate daily equipment allocation/availability to all relevant...
-
Front Office Supervisor
4 days ago
Galveston, United States Wingate Galveston East Beach Full timeCompensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...
-
Accounts Payable Specialist
3 days ago
Galveston, United States UTMB Health Full time**Minimum Qualifications**: High school diploma or equivalent and three years of related experience. **Job Summary**: Performs routine calculating, posting, and verifying duties to provide primary financial data for use in maintaining accurate and timely payment records for assigned supplier vendors and/or employee reimbursements for internal...
-
Engineering Supervisor
13 hours ago
Galveston, United States DoubleTree Galveston Full timeJob DescriptionJob DescriptionJob Description Job Title: Chief Maintenance SupervisorDepartment: Engineering/Maintenance Supervisor: Chief Engineer, General Manager and any Regional Chief Engineer as directedSummaryThis position supervises the maintenance operations and physical condition of the hotel to ensure the highest standards of guest satisfaction...
-
Accounts Payable Specialist
5 days ago
Galveston, United States University of Texas Medical Branch Full timeMinimum Qualifications: High school diploma or equivalent and three years of related experience. Job Summary: Performs routine calculating, posting, and verifying duties to provide primary financial data for use in maintaining accurate and timely payment records for assigned supplier vendors and/or employee reimbursements for internal departments. Job...
-
Pharmacy Technician
7 days ago
Galveston, United States UTMB Health Full timePharmacy Technician - Galveston (Nights) Galveston, Texas, United States Allied Health UTMB Health Requisition # 2400932 This is an open-pooled position. Applicants' education/experience will be considered and the position may be filled at a lower or higher level, as appropriate. Pharmacy Technologist JOB DESCRIPTION The Pharmacy Technologist assists...
-
Engineer - Lead Maintenance/ Supervisor
5 days ago
Galveston, United States Holiday Inn Express & Suites Galveston Full timeJob DescriptionJob DescriptionJob Description Job Title: Maintenance SupervisorDepartment: Engineering/Maintenance Supervisor: Chief Engineer, General Manager and any Regional Chief Engineer as directedSummaryThis position supervises the maintenance operations and physical condition of the hotel to ensure the highest standards of guest satisfaction within...
-
Summer Guest Services Representative
2 weeks ago
Galveston, United States Kampgrounds Of America Full timeWhy not spend your work days along the beaches of Galveston Island? Join our team to enjoy your time on our beautiful campground, known for fun events, live music, and the ultimate beach vibes! ABOUT KAMPGROUNDS OF AMERICA, INC. Kampgrounds of America, Inc. (KOA) is the world’s largest network of privately owned campgrounds and the leader in outdoor...
-
Pharmacy Technologist
3 weeks ago
Galveston, United States University of Texas Medical Branch Full timeThis is an open-pooled position. Applicants' education/experience will be considered and the position may be filled at a lower or higher level, as appropriate. Pharmacy Technologist JOB DESCRIPTION The Pharmacy Technologist assists Pharmacists in providing drug distribution, technical services, and clinical services associated with the preparation, storage...