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Junior Scheduling Coordinator

4 months ago

Laurel, United States Garland K. Davis DDS Full time

**Is decreasing oral disease your passion?** At Garland Davis, DDS, we're more than a dental practice; we're skilled professionals dedicated to transforming our patient lives through exceptional dental care. Our thriving practice is seeking a Scheduling Coordinator that has 2-3 years of driving practice growth through patient retention, optimizing our preventative service schedule, and elevating a practices standard of care with exceptional friendly service. Join us on our mission to deliver beautiful affordable smiles to 10,000 patients a year.

Your Vital Role:

- Deliver phenomenal service to our patients during their first interaction with our practice
- Provide world-class customer service while keeping our operations running smoothly
- Master the art of multi-tasking by handling 80-100 patient calls daily with a friendly, caring demeanor
- Schedule appointments efficiently while building patient rapport
- Check patients in/out and maintain accurate records with attention to detail
- Thrive in a fast-paced environment, able to prioritize tasks and meet deadlines
- Eagerly collaborate with the clinical team to ensure seamless patient experiences
- Greet patients warmly and make them feel like part of our dental family

Our Perfect Office MVP:

- Experience with Curve and EagleSoft dental practice management software (preferred)
- Effective communication skills to convey important details clearly
- Strong customer service skills and ability to develop patient relationships
- Bi-lingual English/Spanish fluency is highly desired
- Positive attitude with a knack for putting smiles on faces

Our Exceptional Benefits:

- Competitive compensation with annual reviews and raises
- Comprehensive medical, dental, vision, and disability coverage
- 401(k) with employer match to plan for your future
- Generous paid time off and holiday schedule
- Dental service discounts for you and your family
- Supportive team environment with training and growth opportunities

**About Our Thriving Practice**:
We are a privately-owned, fee-for-service, 8-operatory general practice with over 9,500 active patients committed to fostering a team-centered culture by any-means necessary. Our highly-skilled, caring team is dedicated to collaboration, communication, compassion, and growth. Join a team of talented clinical professionals united in delivering exceptional patient care in a fast-paced but fun environment.
- Fee-for-service practice relying on robust marketing to attract patients
- No HMO, Medicaid, late evening or weekend hours
- Accept all PPOs, in-network with 3 major providers