Quality Manager

7 days ago


Franklin Park, United States ProAmpac Full time

Now hiring Come work at a place to build your future and be an integral part of a fast-paced, safety-oriented, and growing industry We are an ESSENTIAL employer that is ACTIVELY HIRING at our Franklin Park, IL facility

ProAmpac is a leading global flexible packaging company with comprehensive product offerings. Providing creative packaging solutions, industry-leading customer service and award-winning innovation to a diverse global marketplace. We are guided in our work by five core values that are the basis for our success: Integrity, Intensity, Innovation, Involvement and Impact.

The safety and health of our team is our top priority. ProAmpac has taken great steps to provide all personal protective equipment and sanitizing supplies to create a safe and healthy work environment for you.

ProAmpac is looking for you to join our team

**What ProAmpac has to offer**:

- Paid Time Off (PTO) with 2 additional personal days
- 11 paid company holidays
- 401k with company match
- Medical, Dental, Vision, and other supplemental offerings
- Company-provided life insurance
- Disability insurance
- Tuition Reimbursement
- Wellness program - living a healthy lifestyle can get you a discount on your health insurance premiums AND other incentives

The Quality Manager operates under the supervision of the Plant Manager with direction from the Division Director of Quality and is responsible for the Quality Management System employed by ProAmpac including, but not limited to the development, setting and enforcement of procedures, policies and standards affecting the Quality of our products. The Quality Manager has ultimate responsibility and is accountable for ensuring that finished goods meet the specifications of the company and its customers.

**Qualifications, Education and Experience**
- BS Degree (preferred in technical area) plus five (5) years of leadership experience in Quality/Manufacturing or ten (10) years of relevant experience
- Comprehensive knowledge of concepts and principles. Prior audit experience and knowledge of ISO 9001, GMP, GFSI required
- Strong data management skills preferred.
- Demonstrated understanding of fact-based decision-making and analytical processes related to quality management and process improvement.
- Effective coaching, training and facilitating experience.
- Solid working knowledge of quality processes and related manufacturing
- Experience using Microsoft Office Suite (Word, Excel, Power Point), Visio, Teams, and Outlook
- Maintains strict confidentiality and protects privacy of confidential/sensitive information.
- Exceptional time management and organization skills. Ability to manage multiple tasks and projects simultaneously establishing priorities to meet deadlines.
- Ability to communicate effectively (verbal, written, and presentations) with executive leadership, staff, and internal and external clients.

**Essential Duties and Tasks**
- Manage programs and activities of the quality department
- Responsible for ensuring that the Quality Management System (ISO, SQF, BRC, GFSI) is being followed.
- Work in conjunction with Organizational Quality leadership and Manufacturing Management to ensure all manufacturing and Quality Assurance procedures are being performed and all metrics are on target.
- Responsible for personnel activities including hiring, termination, performance goals setting, and ensuring that all quality personnel are trained to perform their respective job functions.
- Participate in the development, implementation and administration of quality specifications and systems.
- Monitor and report on progress against metrics and goals
- Visit customers and suppliers when necessary.
- Responsible for all activities associated with internal and external audits.
- Manage customer complaint and reject process to ensure accurate root cause analysis, timely response, and determination and implementation of corrective actions.
- Monitor site quality and food safety metrics and develop counter measures as needed.
- Work with manufacturing to ensure product conformance through documented process monitoring and process controls methods.
- All other duties as assigned.

**Experience**: Required
- 5 - 10 years: BS Degree (preferred in technical area) plus five (5) years of leadership experience in Quality/Manufacturing or ten (10) years of relevant experience

**Education**: Preferred
- High School or better
- Bachelors or better

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to comp


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