Bilingual (French) Community Manager & Content
4 weeks ago
**Company Description**
As a Community Manager & Content Creator at Razorfish, you will be joining our 80+ person social discipline within our fast-growing Consumer & Content Experience practice.
In this role, you will be a hybrid Community Manager AND Creator working on one of the largest retail store chains in the world that sells soaps, lotions, fragrances and candles - making social-first content that breaks through feeds and engaging passionate fans across TikTok, Instagram, YouTube, Facebook and X.
This important job specifically focuses on managing the brand’s Canadian social presence across Facebook and Instagram - inclusive of performing listening and response on the channels, creating weekly trend-led social content, and managing the pages overall in both English and French.
You’ll be working alongside a team of social strategists, community managers and a creative director to mine trending hashtags, cultural moments and community responses - and generate content and responses that place the brand into the conversation in relevant, engaging and timely ways.
If you are fluent in French and English, are obsessed with social trends, love making content, and are just as strong conceptually as you are editing and shooting contentthen this is a dream job for you
**Key Responsibilities**:
- Help spot relevant trends happening across social channels - specifically Instagram and Facebook in collaboration with the team
- Performing community management (in both French and English) inclusive of monitoring conversations and brand mentions, and proactively responding in order to engage fans on a deeper level in relevant ways
- Concept social content ideas - including creating mood boards and storyboards to convey your idea and creative approach
- Work with a producer to bring your content ideas to life (in both French and English) - which could range from re-mixing existing brand assets to shooting low-fi content of product from your phone or capturing content at an event activation
- Ideating around bigger campaign activations in collaboration with the creative director, partner agencies and the client’s in-house creative team
- Providing ad hoc support around real-time content creation needs as they arise
**Qualifications**
- Fluent in French and English
- 3-5 years of experience working in social marketing in a Creator role, with experience also performing community management
- Proven experience making social-first content - especially video - for well-known brands (CPG, fashion and/or accessory brands are a plus)
- Expert understanding of all major social platforms, their formats and their features - especially Instagram and Facebook
- Strong video editing skills including expertise in Adobe Premiere Pro, Final Cut Pro and CapCut
- Strong graphic design skills including expertise in Adobe Creative Suite
- Strong photography skills including ability to capture event-based and store-based content
- Ability to create post copy that is SEO optimized and will grab people’s attention in the feeds
- Fluent in French and English, with knowledge of Canadian market/audiences being a MAJOR plus
- Ability to concept on your own and clearly convey your idea to the team and clients
- Constant pulse around what’s trending culturally on social platforms
- Love for creating content that will stand out in feeds and feels native to the platform
- Proactively coming to the team with new ideas and fresh ways to capture content that will drive engagement with the brand and attract new audiences
- Ability to edit things quickly and adapt to tight timelines in order to capitalize on timely opportunities
- General understanding of social analytics and what makes content spread across social feeds
- Strong attention to detail, highly organized and process-driven
- Strong copywriting skills and proven experience performing community management for big brands
- Excellent written and verbal communication skills with ability to present ideas and information clearly
- Good interpersonal skills and highly collaborative attitude
- Keen eye for detail is a must
- Experience using AI tools such as Adobe Firefly, Dall-E, Bria, Google Imagen and MidJourney is a major plus
**Additional Information**
The Power of One starts with our people To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:
- Paid Family Care for parents and caregivers for 12 weeks or more
- Monetary assistance and support for Adoption, Surrogacy and Fertility
- Monetary assistance and support for pet adoption
- Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
- Tuition Assistance
- Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
- Matching Gifts programs
- Flexible working arrangements
- ‘Work Your World’ Program encouraging employees to
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