Quality and Innovation Coordinator

3 weeks ago

Tucson, United States El Rio Community Health Center Full time

Schedule:
Monday through Friday 8:00am - 5:00pm

**Salary**:
$21.26 - $29.23 hourly Depending on Qualifications

**JOB PURPOSE**:The Quality and Innovation Coordinator is responsible for the oversight and execution of project action plans within the Quality and Innovation Department that support organizational accreditation, regulatory compliance, and recognition programs in collaboration with the Chief Quality Officer and Quality Assurance Manager. An employee in this position routinely works with periodic supervision and review, and any work problems involving departures from standard policies, interpretations, or procedures are reviewed with the supervisor for direction and resolution.

The Quality and Innovation Coordinator is responsible for providing specialized support of higher complexity and technical in nature, requiring independent judgment, for the Quality and Innovation Department and its varied operations.

**Essential Job Functions**:

- Performs and/or completes all assigned specialized duties, tasks, responsibilities, and assignments supporting Quality and Innovation Departmental operations within established time frames; meeting established rates of performance for the quality and quantity of work for the position; demonstrating a high level of technical expertise, quality, efficiency, and accuracy in the employee’s job performance that ensures the highest standards of excellence.
- Maintains proficient skill levels that meet defined performance expectations for a Quality and Innovation Coordinator as evidenced by successful demonstration of skills and performance for this position upon evaluation.
- Maintains at all times employee and/or patient confidentiality by controlling the environment and information being disclosed to authorized individuals ensuring compliance with all HIPAA and corporate compliance standards, as well as accepted human resources confidentiality standards.
- Understands and complies with all organizational Code of Conduct standards, Policies and Procedures, and Service Excellence (AIDET) requirements with all patients, visitors, employees, and internal/external clients or representatives.
- Collaborates and communicates in reviewing all materials ensuring accreditation compliance and proper implementation of El Rio Health’s operational practices.
- Researches and identifies best practices and provides recommendations to the Quality and Innovation department and to Clinical Leadership.
- Designs, plans, and ensures the implementation of best practices and recommendations into action plans across the organization.
- Possesses and demonstrates an advanced level of knowledge, understanding, and specialized technical skills to utilize and complete assigned duties, tasks, and responsibilities working with organizational operating systems, programs, and/or business software.
- Researches, generates, and communicates dashboard reports and/or summary information, as assigned or requested, to Quality and Innovation Department staff or other internal/external clients or representatives through utilization of available reporting programs linked to organizational databases, programs, or systems in support of process improvement objectives.
- Establishes and maintains policies and procedures for records retention and coordinates all requests for information and responses.
- Maintains a clean, safe, and hygienic work environment in compliance with all Policies and Procedures including but not limited to work areas, workstations, examination rooms, hand washing, infection prevention and control etc. for this position.
- Collaborates and communicates successfully with leaders at all levels, assuring organizational compliance through the development and implementation of materials resolving areas of compliance vulnerability.
- Plans, organizes, and facilitates assigned events and projects that support the operations of the Quality and Innovation Department.
- Identifies and communicates program costs for accreditation, credentialing, and compliance programs to the Quality and Innovation department and Clinical Leadership.
- Communicates effectively through written, verbal, and interpersonal skills as applied when interacting with employees, internal/external clients or representatives, patients, or visitors, successfully conveying and exchanging information in a positive manner.

**Minimum Education and Experience**:

- Associate Degree in Healthcare Administration or Project Management or a related field from an accredited college or university.
- Three (3) years’ project coordination work experience; preferably in a health care environment.
- Three (3) years’ experience in an administrative support role.

**Required Licenses, Certifications, and Registrations**:

- Level I fingerprint clearance card: current valid and in good standing or have applied for it within seven working days after beginning employment.
- Employees in this position are required to have reliable tran

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