Support Desk Technician

2 weeks ago


Albany, United States Complete Network Support Full time

Good personality - Able to interact with and support customers while maintaining a friendly attitude
- Highly organized
- Excellent time management skills
- Strong verbal and written communication skills
- Strong search engine and research capabilities
- Windows System Administration in a distributed environment - Desktop and Server
- Active Directory Administration
- Application Support and Administration
- Anti-virus administration and malware remediation
- Backup and recovery software
- Troubleshooting of hardware and OS issues
- Mobile device support
- Networking concepts and hardware
- Familiarity with network cabling
- Understanding TCP/IP Networking
- Managing switches, routers, and firewalls
- Wireless networks
- Remote-access and site-to-site VPN

Any of the following skills and/or certifications are a plus:

- Microsoft Windows Server
- Microsoft Exchange
- Cisco IOS and/or ASA firewall
- Linux
- VMware
- SQL

Other Requirements:
Benefits include health insurance, cell phone allowance, and retirement plan. There is also tremendous opportunity for professional development and opportunities for advancement.

Complete Network is headquartered in Albany, NY with offices in the Carolinas. We deliver first-rate IT support to some of Tech Valley's top companies. Come join our growing team in a fun and dynamic work environment.

Please include resume with response


  • Help Desk Technician

    3 weeks ago


    Albany, United States Capital Region BOCES Full time

    **Location**:Northeastern Regional Information Center - Troy City School District **Basic Function**: The Help Desk Technician is the primary contact with employees regarding repair, troubleshooting. Incumbent provides prescribed technical assistance to users via the telephone for problems that are routine in nature. Enters calls into department support...

  • Help Desk Technician

    4 weeks ago


    Albany, United States Capital Region BOCES Full time

    Location: Northeastern Regional Information Center - Troy City School District Basic Function: The Help Desk Technician is the primary contact with employees regarding repair, troubleshooting. Incumbent provides prescribed technical assistance to users via the telephone for problems that are routine in nature. Enters calls into department support call...


  • Albany, United States GAI Consultants, Inc. Full time

    The Help Desk Technician’s role is to ensure proper computer operation so that our internal customers can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving customer incidents\requests and escalating incidents\requests when considered appropriate and necessary to maintain SLO expectations. Problem...


  • Albany, United States GAI Consultants, Inc. Full time

    The Help Desk Technician’s role is to ensure proper computer operation so that our internal customers can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving customer incidents\requests and escalating incidents\requests when considered appropriate and necessary to maintain SLO expectations. Problem...

  • Help Desk Technician

    2 months ago


    Albany, United States Ithaca City School District Full time

    Location: Northeastern Regional Information Center - Troy City School District Basic Function: The Help Desk Technician is the primary contact with employees regarding repair, troubleshooting. Incumbent provides prescribed technical assistance to users via the telephone for problems that are routine in nature. Enters calls into department support call...

  • Help Desk Technician

    4 weeks ago


    Albany, United States Ithaca City School District Full time

    Location: Northeastern Regional Information Center - Troy City School District Basic Function: The Help Desk Technician is the primary contact with employees regarding repair, troubleshooting. Incumbent provides prescribed technical assistance to users via the telephone for problems that are routine in nature. Enters calls into department support call...

  • Help Desk Technician

    3 weeks ago


    Albany, United States Glens Falls Hospital Full time

    The Impact**You Can Make The Help Desk Tech provides initial employee support for technical inquiries received via the telephone and/or email. The Help Desk Tech will assess the nature of problems and resolve basic support issues over the phone, utilizing remote access and all provided technical utilities, scripts and documentation. The Help Desk Tech...

  • Pharmacy Technician

    1 month ago


    Albany, United States HealthCare Support Full time

    HealthCare Support is actively seeking a Pharmacy Technician to fill an opening with a closed door long term care pharmacy in Albany, NY.Daily Responsibilities for Pharmacy Technician: Enters data into computer system to fill prescriptions and to obtain reimbursement/payment, utilizing knowledge of drugs, medical nomenclature, and the metric system Reads and...

  • Pharmacy Technician

    4 weeks ago


    Albany, United States HealthCare Support Full time

    HealthCare Support is actively seeking a Pharmacy Technician to fill an opening with a closed door long term care pharmacy in Albany, NY.Daily Responsibilities for Pharmacy Technician: Enters data into computer system to fill prescriptions and to obtain reimbursement/payment, utilizing knowledge of drugs, medical nomenclature, and the metric system Reads and...


  • Albany, United States AccuStaff Full time

    Job DescriptionJob DescriptionWe are currently seeking entry level Computer Support Technicians for several of our clients in downtown Albany. These are long term, indefinite length positions, with full-time hours. Candidates will be responsible for directing in/outbound help desk tickets, resolving basic technical issues over the phone, or through remote...


  • New Albany, United States Cybertek MSSP Full time

    Job DescriptionJob DescriptionMUST LIVE WITHIN 20 MILESof New Albany Indiana About CyberTek®Drawing on decades of managed security services, CyberTek MSSP offers advanced remote management to deliver real-time protection, detection, and response. We believe in investing in our employees' growth, both personally and professionally. You'll have...


  • Albany, New York, United States HealthCare Support Full time

    Pre Pack Pharmacy TechnicianHealthCare Support is currently looking for a Pre Pack Pharmacy Technician to join the team in Albany, New York.About the Role:Filling prescription items and packaging medications accuratelyLabeling products with cautionary informationParticipating in pharmacy inventoryPreparing various medications including non-sterile...


  • Albany, United States HealthCare Support Full time

    Pre Pack Pharmacy Technician HealthCare Support is actively seeking a Pre Pack Pharmacy Technicianto fill an opening in Albany, New York. Daily Responsibilities for Pharmacy IVTechnician: Fills prescription items, as permitted by the State Board of Pharmacy, packaging medications for dispensing and for delivery, meeting the accuracy and productivity...

  • L2 Support Technician

    4 weeks ago


    New Albany, United States Apex Systems Full time

    Job#: 2027609 Job Description: The Point of Sale (POS) Level 2 Support Team is responsible for all aspects of technology support and customer service delivery to the retail locations around the world. The POS Level 2 Support position responsibilities include but are not limited to providing Tier II Support for our stores' point of sale hardware and...

  • L2 Support Technician

    4 weeks ago


    New Albany, United States Apex Systems Full time

    Job#: 2027609 Job Description: The Point of Sale (POS) Level 2 Support Team is responsible for all aspects of technology support and customer service delivery to the retail locations around the world. The POS Level 2 Support position responsibilities include but are not limited to providing Tier II Support for our stores' point of sale hardware and...

  • Help Desk Analyst

    2 weeks ago


    Albany, Georgia, United States Phoebe Physicians Full time

    JOB SUMMARYThe Help Desk Analyst I is responsible for the coordination and execution of the Information Systems Help Desk and Computer Operation functions. The primary goal of the Help Desk Analyst I is to provide quality frontline support with a high degree of customer satisfaction, technical expertise, and timeliness. GENERAL REQUIREMENTSAdheres to the...


  • Albany, United States Software People Full time

    Please share your resume for this position Phone/Skype Hire. Onsite from day 1 Location: Albany, NY Duration: 12+ months Responsibilities Support end users via telephone, email, ticketing system and in-person. Support approved applications including but not limited to Office 365, Windows10, Salesforce, SharePoint, Webex, Jira, SAS, Treat, MatLab, ArcGIS and...

  • Deployment Technician

    2 weeks ago


    Albany, United States Complete Network Support Full time

    Complete Network is looking for a Deployment Technician with an Associates or Bachelors degree in computer science or information technology and one to five years of experience. This is a level 1-2 support position primarily deploying new client workstations and troubleshooting a variety of desktop support issues. to work independently with mínimal...

  • Help Desk Analyst

    3 weeks ago


    Albany, United States Phoebe Physicians Full time

    Description JOB SUMMARY The Help Desk Analyst I is responsible for the coordination and execution of the Information Systems Help Desk and Computer Operation functions. The primary goal of the Help Desk Analyst I is to provide quality frontline support with a high degree of customer satisfaction, technical expertise, and timeliness. GENERAL REQUIREMENTS ...


  • Albany, United States Pat N Sally Inc Full time

    Accurately document all issues and requests during the initial call - Analyze user issues and questions. Leverage system knowledge and use knowledge base resources to pinpoint resolution and answers for users. - Establish and maintain a working knowledge of the Client's navigation, procedures, and processing requirements - Support users in the use of the...