![Software People](https://media.trabajo.org/img/noimg.jpg)
System Admin/Service Desk Technician: Albany, NY
4 days ago
Please share your resume for this position
Phone/Skype Hire. Onsite from day 1
Location: Albany, NY
Duration: 12+ months
Responsibilities
Support end users via telephone, email, ticketing system and in-person.
Support approved applications including but not limited to Office 365, Windows10, Salesforce, SharePoint, Webex, Jira, SAS, Treat, MatLab, ArcGIS and others.
Assist users with booking, setting up, configuring, and launching Webinars.
Assist users with A/V equipment and issues in the conference rooms.
Configure, deploy and support all computing hardware in use at client including laptops, desktops, zero and thin clients, Chromebooks, Mobile Devices and be knowledgeable in their use and support.
Update and support the virtual machine pools in use at , working with Network Operations to ensure that that all pools are updated, secure and operable for users.
Support all aspects of user account management including, but not limited to, password resets, access, and permissions.
Maintain an up-to-date asset inventory and conduct regular rotating audits of equipment.
Ensure that the client has the licenses needed to operate its approved software and coordinate with vendors and management to procure more when necessary.
Maintain an up-to-date pool of loaner computing devices for the Authority’s use and train users in their booking and operation.
Train end users in the correct, safe, and efficient operation of all supported devices, equipment, software, and services.
Configure, maintain and support all supported Mobile Devices
Be the Primary and Secondary Point of Contact with vendors for supported Service Desk hardware and services such as, but not limited to Webex, Mobile Phones, A/V equipment, PC Hardware and Service Desk Software Services
Maintain a supply of configured updated computing hardware and accessories on hand for new hires and break/fix.
Be responsible for moving and setting up hardware for new hires and employee moves.
Examine forwarded emails for signs of Phishing or Scams and forward them to the ISO for recording and action if necessary.
Support remote sites in NYC, Buffalo and West Valley New York via remote and limited in-person means.
Research new and developing trends in Information Technology and how they can be applied at to further the Authority’s goals and vision.
Perform other responsibilities as assigned
Expected Deliverables
Ticket-based assignment and execution of tasks relating to the above responsibilities.
Jira Service Desk reports, high user satisfaction
Skills Needed
Knowledge of networking technologies and how end users interact with them.
Strong knowledge supporting the Windows operating system.
Working knowledge of IP addressing, DHCP, DNS and other core networking concepts
Experience working with external vendors and maintaining vendor client relationships.
Computing hardware deployment and imaging
Strong troubleshooting skills
A working knowledge of Active Directory support
Microsoft Office and other common desktop applications
Ability to work within a team as well as independently.
Strong knowledge of VMware based virtual desktops, implementation, and support.
Excellent communication skills
Experience with help desk ticketing system.
Ability to lift 50 pounds to desk height.
Experience with asset management.
Experience with mobile device management
Additional consideration will be given to users with the following skills/experience:
PowerShell or other scripting languages
VIP and “white glove” support experience
Experience supporting users while traveling or away from common equipment.
Ability to transition quickly from tasked based to interrupt-based work
Willingness to take on new tasks some which may require additional training
#J-18808-Ljbffr
-
Help Desk Technician
3 weeks ago
Albany, United States Glens Falls Hospital Full timeThe Impact**You Can Make The Help Desk Tech provides initial employee support for technical inquiries received via the telephone and/or email. The Help Desk Tech will assess the nature of problems and resolve basic support issues over the phone, utilizing remote access and all provided technical utilities, scripts and documentation. The Help Desk Tech...
-
Watershed Operations Technician
3 weeks ago
Albany, United States City of Albany, NY Full time**DISTINGUISHING FEATURES OF THE CLASS**:This is technical work supporting the watershed unit by supervising field staff and seasonal technicians, assisting with the watershed and facility planning and, overseeing day-to-day operations, maintenance, and work activities on the Albany Water Department (AWD) properties and watershed lands. Additionally, the...
-
Patient Service Associate
3 weeks ago
Albany, United States Albany Med Health System Full timeDepartment/Unit: HBD - Medicine Endocrinology Work Shift: Day (United States of America) Patient Service Associate , Albany, NY Endocrinology Office Work Schedule: Monday - Friday We are seeking an Administrative Associate with excellent customer service skills and clerical experience to join our team! The Patient Service Associate provides advanced...
-
Patient Service Associate
4 weeks ago
Albany, United States Albany Med Health System Full timeDepartment/Unit: Psychiatry General Work Shift: Day (United States of America) Patient Service Associate, Albany, NY Psychiatry Office Work Schedule: Monday - Friday We are seeking an Administrative Associate with excellent customer service skills and clerical experience to join our team! The Patient Service Associate provides advanced clerical...
-
Systems Administrator || Albany, NY
4 weeks ago
Albany, United States Strategism Inc Full timeJob DescriptionJob DescriptionTitle: Systems AdministratorLocation: Albany, NYDescription:60 Months experience of various hardware experience in Linux,AIX and Windows Server.60 Months experience of Installation and configuration experience in various 3rd party applications.60 Months experience of mitigating security vulnerabilities.60 Months experience in...
-
Physician Assistant Albany, NY
3 weeks ago
Albany, United States Healthcare Recruitment Counselors Full timePhysician Assistant Albany, NY Flexibility and partially work from home! We are looking for an experienced and motivated Physician Assistant to join our medical group in Albany, NY. We are looking for a Physician Assistant to perform military disability, compensation, and pension exams on our esteemed veterans. This opportunity is low stress,...
-
Patient Service Associate
1 week ago
Albany, United States Albany Medical Center Full timeDepartment/Unit: HBD - OBGYN Generalist Work Shift: Day (United States of America) Patient Service Associate, Albany, NY Work Schedule: Monday - Friday We are seeking an Administrative Associate with excellent customer service skills and clerical experience to join our team! The Patient Service Associate provides advanced clerical support and fosters...
-
Neuroimmunology in Albany, NY
4 weeks ago
Albany, United States Albany Medical Center Full timeThe Department of Neurology at Albany Med Health System seeks a Board Certified/Board Eligible neurologist to lead and expand its Neuroimmunology Division. Albany Med Health System, the only academic medical center in northeastern New York, is a private, non-profit organization serving over 3 million people. We are expanding to meet regional care needs. The...
-
Medical Scheduler
4 weeks ago
Albany, United States Albany Med Health System Full timeDepartment/Unit: HBD - Surgery Urology Work Shift: Day (United States of America) Medical Scheduler, Albany, NY Urology Office Work Schedule: Monday - Friday Welcome to Albany Medical Center, providing excellent care to our community each day. We have an exciting opportunity for health care employees or entry level candidates looking to join our Front...
-
Patient Service Associate
3 weeks ago
Albany, United States Albany Med Full timeDepartment/Unit: Psychiatry Resident Clinic Work Shift: Day (United States of America) Patient Service Associate , Albany, NY Psych Outpatient Clinic Work Schedule: Monday - Friday We are seeking an Administrative Associate with excellent customer service skills and clerical experience to join our team! The Patient Service Associate provides advanced...
-
Ultrasonographer - General Gynecology, Albany
4 weeks ago
Albany, United States Albany Med Health System Full timeDepartment/Unit: Gynecology Work Shift: Day (United States of America) Ultrasonographer, Albany General Gynecology Office The ULTRASONOGRAPHER under the direction of the MFM division director, the director of ultrasound, the manager, and OBGYN/MFM Attending's, will perform ultrasonography services in the inpatient setting on labor and delivery and the...
-
Hotel Front Desk Agent
4 weeks ago
Albany, United States Albany Marriott Hotel Full time**About us** Albany Marriott Hotel is a medium business in HOSPITALITY in Albany, NY. We are professional, customer-centric and fun. Our work environment includes: - Food provided - Growth opportunities - On-the-job training - Company perks - Flexible working hours - Safe work environment **Responsibilities**: - Greet and welcome guests upon arrival. -...
-
Surgical Scheduler
4 weeks ago
Albany, United States Albany Med Health System Full timeDepartment/Unit: HBD - Community Endo Work Shift: Day (United States of America) Surgical Scheduler, Albany, NY Work Schedule: Monday - Friday Welcome to Albany Medical Center, providing excellent care to our community each day. We have an exciting opportunity for healthcare employees looking to join our Back Office team as a Surgical Scheduler. An...
-
Surgical Scheduler
4 weeks ago
Albany, United States Albany Med Health System Full timeDepartment/Unit: HBD - NSR - Neurosurgery General Work Shift: Day (United States of America) Surgical Scheduler, Albany, NY Neurosurgery Office Work Schedule: Monday - Friday Welcome to Albany Medical Center, providing excellent care to our community each day. We have an exciting opportunity for healthcare employees looking to join our Back Office...
-
Patient Service Associate
4 weeks ago
Albany, United States Albany Medical Center Full timeDepartment/Unit: HBD - Medicine Gastroenterology Work Shift: Day (United States of America)Patient Service Associate , Albany, NY Gastroenterology Office Work Schedule: Monday – Friday We are seeking an Administrative Associate with excellent customer service skills and clerical experience to join our team! The Patient Service Associate provides...
-
Medical Scheduler
4 weeks ago
Albany, United States Albany Med Health System Full timeDepartment/Unit: Community Neurology Work Shift: Day (United States of America) Medical Scheduler, Albany, NY Community Neuro Work Schedule: Monday - Friday Welcome to Albany Medical Center, providing excellent care to our community each day. We have an exciting opportunity for health care employees or entry level candidates looking to join our Front...
-
CRNA's Needed in Albany, NY
3 weeks ago
Albany, United States Albany Medical Center Full timeAlbany Medical Center is an academic teaching facility linked to the Albany Medical College. We are a 766-bed, Level One Trauma Center located in Albany, New York.Our anesthesia department is seeking full time CRNAs, experienced or new graduate, to join our anesthesia care team comprised of approximately 50+ Attending Anesthesiologists and 70+ CRNAs.The...
-
Behavior Technician
4 weeks ago
Albany, United States Patterns Behavioral Services, Inc. Full timeBehavior Technician in Albany, NYMake a difference with us at Patterns Behavioral Services, Inc.Generous Sign-On Bonus of $650!Join our amazing team of ABA Professionals!We are currently hiring motivated, enthusiastic, and caring individuals to join our team. At Patterns, you will find a professional, ethical, caring, and fun work environment where you can...
-
Behavior Technician
2 weeks ago
Albany, United States Patterns Full timeBehavior Technician in Albany, NY Make a difference with us at Patterns Behavioral Services, Inc. Generous Sign-On Bonus of $650! Join our amazing team of ABA Professionals! We are currently hiring motivated, enthusiastic, and caring individuals to join our team. At Patterns, you will find a professional, ethical, caring, and fun work environment where you...
-
Behavior Technician
4 weeks ago
Albany, United States Patterns Behavioral Services, Inc. Full timeJob DescriptionJob DescriptionBehavior Technician in Albany, NYMake a difference with us at Patterns Behavioral Services, Inc.Generous Sign-On Bonus of $650!Join our amazing team of ABA Professionals! We are currently hiring motivated, enthusiastic, and caring individuals to join our team. At Patterns, you will find a professional, ethical, caring, and fun...